CNA Reviews in Houston, TX | Glassdoor

CNA Houston Reviews

Updated April 20, 2017
3 reviews

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Houston, TX

1.2
StarStarStarStarStar
Recommend to a friend
Approve of CEO
CNA Chairman and Chief Executive Officer Dino Robusto
Dino Robusto
1 Rating

3 Employee Reviews

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Pros
  • I experience a drive toward inclusion of all employees and a HR department that works to provide the best work life balance it can offer (in 52 reviews)

  • good benefits, i like the team i work with (in 32 reviews)

Cons
  • Work life balance could improve (in 22 reviews)

  • Limited work from home options during office hours what hurts the life work balance (in 9 reviews)

More Pros and Cons

  1. "Stressful"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Houston, TX
    Former Employee - Anonymous Employee in Houston, TX
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at CNA full-time (More than 5 years)

    Pros

    Decent benefits, nice co-workers, salary is decent, they offer some flexibility.

    Cons

    Overworked, expect you to do the work load of two people in allotted time, no overtime allowed. It can be very stressful. Strict dress code. High turnover

    Advice to Management

    Actually listen to your employees.


  2. Helpful (9)

    "Unbearable"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Underwriter in Houston, TX
    Current Employee - Underwriter in Houston, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at CNA full-time (More than a year)

    Pros

    Salary. Good benefits if you stay for 5 years.

    Cons

    This review is in reference to the Houston branch. Heavy turnover! Very few Underwriters stay longer than a year. About 10 Underwriters have left in the past 12 months. Red Flag. Poor management. Bullying approach used to encourage results, but this approach puts a damper on morale. It is not uncommon to find managers yelling at employees and belittling them. The term "micro-manager" has been used to describe the management in the Houston office. Heavy monitoring of everything you do. For Underwriters who are used to somewhat of a work/life balance, you won't find it here. There is no 'work from home' option and there is monitoring of the time you get into the office and the time you leave. Make sure you don't go over your 45 minute lunch! Unrealistic workload designed to not pay out bonuses. Expect to work late nights and weekends to "meet expectations" of your job, otherwise accept being mediocre and don't expect a bonus. Multiple meetings a week to ask Underwriters what they are doing and what they plan to do the next week. This is normal if it was done less frequently, but multiple times a week is very excessive. There is a lot of favoritism here. No diversity. Very few women Underwriters. Certain people are treated better than others and it's not related to performance. The Houston office is run like a dictatorship and it's stressful. Bottom line, if you decide to work here for the good salary, just know that you've been warned.

    Advice to Management

    Take leadership courses. Being a leader is more than telling people what to do and monitoring every second of their day. Remember that work/life balance is important to people with families. Treat everyone with fairness and respect, not just the ones you "like."

  3. Helpful (2)

    "Good pay, bad culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Underwriter in Houston, TX
    Former Employee - Underwriter in Houston, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at CNA full-time (More than a year)

    Pros

    Pay and benefits are good

    Cons

    [underwriting] Very high employee turnover, especially with management. Premium goals are often unrealistic and if you hit them they will get even more unrealistic the next year. If you don't hit your goals, you could be looking to find a new job very quickly.

    From my experience, too much was expected if you wish to have a work/ life balance and the culture produced management that only cared about new business/ short term results.

    Internally and in the marketplace CNA is known to change their direction very quickly.he downsides of working at CNA.

    Advice to Management

    Manage your expectations a little better


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