CNA Reviews | Glassdoor

CNA Reviews

Updated August 17, 2017
516 reviews

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3.2
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CNA Chairman and Chief Executive Officer Dino Robusto
Dino Robusto
33 Ratings

516 Employee Reviews

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Pros
  • I experience a drive toward inclusion of all employees and a HR department that works to provide the best work life balance it can offer (in 52 reviews)

  • good benefits, i like the team i work with (in 33 reviews)

Cons
  • Work life balance could improve (in 22 reviews)

  • Limited flexibility to work from home (in 9 reviews)

More Pros and Cons

  1. "Progressive Company Growing To Greatness"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Director in Chicago, IL
    Current Employee - Director in Chicago, IL
    Recommends
    Approves of CEO

    Pros

    CNA is a company comprised of diversely talented, forward-thinking, positive people. A new CEO from Chubb, Tom Motamed, has increased CNA's growth model to attempt to become the number one commercial carrier in the industry. CNA offers a wonderful benefits package and awards annual bonuses to all employees based on the company's annual monetary performance. CNA is headquartered in downtown Chicago and is close to wonderful restaurants and entertainment when one has to travel into Home Office. Technology is constantly being upgraded with internal employee input, and internal employee communication between departments has been greatly improved after considering employee feedback. I have been promoted several times in a relatively short period of time and find that it is easier to climb the ladder here than at other companies. It is a pay-for-performance mentality, as work should be. Slackers are not tolerated.

    Cons

    The environment can be stressful, in that it is such a highly charged pay-for-performance culture. There is a lot of red tape to make claims decisions. There are a lot of policies and procedures in place to orchestrate business...so much so it can be difficult to get an adjusting job done.

    Advice to Management

    Keep up the great work. Since being at CNA I have seen wonderful improvement in all aspects of the company. I am proud to work at CNA.


  2. "Great place to work!"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Software Engineer in Chicago, IL
    Current Employee - Senior Software Engineer in Chicago, IL
    Recommends
    Approves of CEO

    Pros

    Tele-commuting, work-life balance, great opportunities to grow and stretch skills, plenty of interaction with other teams and management

    Cons

    Currently, CNA is in the last stages of outsourcing to IBM Global Services.

    Advice to Management

    Think 10 years down the road instead of only 3

  3. Helpful (2)

    "It all depends on the team"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Underwriting Specialist in Chicago, IL
    Current Employee - Underwriting Specialist in Chicago, IL
    Recommends
    Approves of CEO

    Pros

    Excellent pay - Good 401K and bonus structure along with merit pay increases
    Opportunity for the aggressive
    Excellent education and training support

    Cons

    Your boss may be behind the times. Some are clock watchers.
    If you don't have a college degree don't expect to get anywhere but they still hire people without degrees.

    Advice to Management

    With Tom Motamed at the helm I like the changes I see so far. That being said I hope the changes continue to be original and make sense. I would hate to see CNA become another Chubb clone destined for failure.


  4. Helpful (1)

    "A wonderful place to work and grow"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Research Applications Programmer in Alexandria, VA
    Former Employee - Research Applications Programmer in Alexandria, VA
    Recommends
    No opinion of CEO

    Pros

    Meaningful work, intelligent colleagues, integrity and reputation of company's work product

    Cons

    Location - Northern VA traffic!

    Advice to Management

    Support telecommuting!


  5. "Good company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I have been working at CNA full-time

    Pros

    Commitment to growth in short term

    Cons

    Leadership in seeming frequent flux

    Advice to Management

    Need to give employees the feeling that leadership is stable


  6. "Great Company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Underwriter in New York, NY
    Former Employee - Underwriter in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at CNA full-time (More than 5 years)

    Pros

    CNA is great for work life balance. They are also extremely supportive of movement throughout the company and has a very welcoming and supportive work environment.

    Cons

    CNA does not have many downsides other than their international presence is not significant if someone is interested in getting involved globally.


  7. "Very much enjoyed working here"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Claims
    Former Employee - Claims
    Neutral Outlook
    Approves of CEO

    I worked at CNA full-time (More than 10 years)

    Pros

    Great teamwork; supportive senior management. Excellent pay and benefits. Many opportunities for all employees to be heard.

    Cons

    Position eliminated. Job security is more of an issue than in years past

  8. "Great company with focus"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Underwriter Specialist in Maitland, FL
    Current Employee - Underwriter Specialist in Maitland, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at CNA full-time (More than 8 years)

    Pros

    Opportunities for growth in International company

    Cons

    It's not the largest insurance company but they do have a good and solid growth plan for the long term


  9. Helpful (2)

    "Good mostly"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Team.
    Excellent managers.
    Training.
    Ok salary

    Cons

    No work life balance. Upper level management took no measures to curb high attrition.

    Advice to Management

    Work on attrition. Set realistic high expectations.


  10. Helpful (1)

    "Great place, great people"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Chicago, IL
    Current Employee - Anonymous Employee in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at CNA full-time (Less than a year)

    Pros

    Great work-life balance, great people to work with. There is a lot of collaboration and you feel like you are an important part of a team. I also have a lot of autonomy and my manager does not micromanage. There is real trust between employees and management to get things done. The benefit of working in Chicago is that you have access to the gym, which is a great outlet for a lunchtime break. The health and well being of employees is important to the company.

    Cons

    As with any large corporation, there is constant change, some may not be able to adapt to the change.


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