CNA Reviews | Glassdoor

CNA Reviews

Updated July 14, 2017
506 reviews

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506 Employee Reviews

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Pros
  • I experience a drive toward inclusion of all employees and a HR department that works to provide the best work life balance it can offer (in 52 reviews)

  • good benefits, i like the team i work with (in 32 reviews)

Cons
  • Work life balance could improve (in 22 reviews)

  • Limited work from home options during office hours what hurts the life work balance (in 9 reviews)

More Pros and Cons

  1. "Get it together"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at CNA full-time (Less than a year)

    Pros

    The location is pretty good

    Cons

    Morale is low. Lots of change and not very stable


  2. Helpful (1)

    "Great opportunity during time of change"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Chicago, IL
    Current Employee - Anonymous Employee in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at CNA full-time (Less than a year)

    Pros

    I joined CNA to be part of a change - new CEO coming in is asking all the right questions about the future of the business and creating new opportunities. Great worklife balance and friendly culture.

    Cons

    Change creates some uncertainty - if you're into the status quo it's probably not the best place for you. Chicago HQ is dated but we're moving into a brand new building in 2018 which looks really cool.

  3. Helpful (1)

    "Sees employees as overhead, but new leadership has potential for positive changes"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at CNA full-time (More than 5 years)

    Pros

    Good 401k match, work/life balance, new CEO seems to want to change status quo, some good people wanting to do the best job, new investment in diversity

    Cons

    Blame/compliance culture, internal focus on pleasing bosses vs focus on external customer, very low trust of employees and of leaders

    Advice to Management

    Ideas come from all levels not just top, be open to accepting feedback and input, appreciate the work of the masses who line your pockets


  4. "Learning and Growing Day In and Day Out"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Communications in Chicago, IL
    Current Employee - Communications in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at CNA full-time (More than a year)

    Pros

    - CNA embraces diversity and inclusion, and even offers a variety of employee networks that host fun events and foster meaningful conversations
    - I learn something new every day, whether it's about the industry, from attending a learning/development conference, or simply learning a fun fact about a coworker
    - The more you put into your work, the more you'll get out of it. In my experience, the managers appreciate initiative and listen to/consider ideas.

    Cons

    - Some inefficiencies in business processes (i.e., submitting an expense report) are too confusing and time consuming, but I know CNA's leadership is working out the kinks


  5. "Acct Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at CNA full-time

    Pros

    Great organization, need to adapt better to the times however.

    Cons

    Outdated facilities and org structure is still a little too 1980's

    Advice to Management

    Listen to employee engagement initiatives- plenty of "easy wins"!


  6. "Underwriting Consulting Director - Large Property"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Consulting Director in Lisle, IL
    Current Employee - Consulting Director in Lisle, IL
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at CNA full-time (More than 10 years)

    Pros

    Strong independence in the job, open to creative thinking. great company to work for.

    Cons

    Very little authority to do your job.


  7. "UA"

    StarStarStarStarStar
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at CNA full-time

    Pros

    Benefits were pretty good and profit sharing was excellent.

    Cons

    Boys Club atmosphere not much advancement.

  8. Helpful (1)

    "Worse place to work by the day..."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at CNA full-time (More than 10 years)

    Pros

    Competitive pay, and benefits are about it.

    Cons

    Technology or lack of, for a company this size, is inexcusable. They don't want to make the investment. There is a lot of pressure on its employees, and they expect more and more from you every day. They focus on inconsequential areas, instead of what is really important. Company is out of touch with its employees. They breach life/work balance, but expectations aren't realistic. They talk about open doors and challenge and speak up, but they don't want to really hear from you. They talk about opportunity and career opportunities , but other an elaborate flow chart, they do nothing to help employees make a change. They will a stranger off the street before giving its good employees an opportunity to change career paths. A lot of RIF's and offshoring we have seen in recent years to make big profits for shareholders and their former CEO who walked away with 10's of millions... If you want to work for a rigid, inflexible insurance company right out of the 50's come here.

    Advice to Management

    The company is very inflexible, and will never compete in today's changing work environment on their current path. Your offering very little incentive other compensation, for employees to stay, or attract new younger employees.
    How about we really concentrate on keeping your current employees, by giving them opportunities first as most companies do.


  9. "Multi line national insurance company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Neutral Outlook
    No opinion of CEO

    I worked at CNA full-time

    Pros

    good products and good people to work with.

    Cons

    limited appetite, turnover, limited office locations


  10. Helpful (1)

    "Quincy"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    No opinion of CEO

    I worked at CNA full-time (More than 3 years)

    Pros

    Good smart teammates. Leaned a lot.

    Cons

    Low pay and antiquated environment.


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