CNA Reviews | Glassdoor

CNA Reviews

Updated April 25, 2017
487 reviews

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487 Employee Reviews

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Pros
Cons
  • Work life balance could improve (in 22 reviews)

  • Limited work from home options during office hours what hurts the life work balance (in 9 reviews)

More Pros and Cons

  1. "Great company to build your career on"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Chicago, IL
    Current Employee - Anonymous Employee in Chicago, IL
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at CNA full-time (More than a year)

    Pros

    Frequent manager review checkpoints, above average pay, 401k matching benefits, good people to work with

    Cons

    High deductible plan, technology is behind, location needs an upgrade (moving to new building in 2018)

    Advice to Management

    Continue to promote quick lateral and vertical movement


  2. Helpful (3)

    "Risk Control Representative"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Chicago, IL
    Former Employee - Anonymous Employee in Chicago, IL
    Recommends
    Negative Outlook

    I worked at CNA full-time (More than 3 years)

    Pros

    Great pay and benefits for entry level

    Cons

    Poor Mangement and subjective performance evaluations.

    Advice to Management

    Listen to your employees more.


  3. Helpful (1)

    "IT"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Chicago, IL
    Current Employee - Anonymous Employee in Chicago, IL
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Hours are ridiculously relaxed. I see people getting here at 10 and leaving at 4:30 all the time. Work from home whenever you want. It's honestly unbelievable this company is afloat..

    All you have to do is try a little bit and people think you're the best employee ever.

    Made some amazing friends.

    They overpay you for the work you do which obviously no one complains about.

    Cons

    Your voice doesn't mean anything. It's a huge company so there is inevitably ridiculous politics you have to deal with from upper management.


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  5. Helpful (15)

    "Career suicide through apathy and atrophy."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Actuarial Analyst in Chicago, IL
    Current Employee - Actuarial Analyst in Chicago, IL
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at CNA full-time (Less than a year)

    Pros

    Here are some things to look forward to:
    +1997-2003 Microsoft Excel
    +Heavily dependent on VBA and local machine processing
    +Inability to evolve from print, despite available world technologies
    +1980's themed intranet page
    +Minimum of 12 week [hazing] onboarding process
    +Project [mis]management
    +Internet Explorer
    +4GB RAM on 64-bit machines
    +Working from home is discouraged
    +Outsourced IT professionals for rapid 3-week response time

    Cons

    -Free water from the public drinking fountains
    -Reminders on bathroom mirrors to enforce flushing of toilets and moistening of hands
    -Hubbard's


  6. Helpful (4)

    "Great Company to work for - IF you're able-bodied"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Underwriting Technician in New York, NY
    Former Employee - Underwriting Technician in New York, NY
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at CNA full-time (More than 3 years)

    Pros

    Competitive salaries and good benefits.

    Cons

    If you have the bad luck to be diagnosed with cancer and end up taking HR's advice to go on FMLA or short term disability, don't be surprised when you're suddenly fired for some bogus reason.


  7. "Great Company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Underwriter in Charlotte, NC
    Current Employee - Underwriter in Charlotte, NC
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    CNA is a great company with great people. The company truly cares about employee happiness.

    Cons

    No cons to share regarding CNA.


  8. "Cna"

    Star Star Star Star Star
    Former Employee - Pro-Commercial Unit/Underwriting Specialist in Glenview, IL
    Former Employee - Pro-Commercial Unit/Underwriting Specialist in Glenview, IL

    I worked at CNA full-time (More than a year)

    Pros

    Great people to work with

    Cons

    There was no real cons


  9. Helpful (4)

    "Review"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Reading, PA
    Current Employee - Anonymous Employee in Reading, PA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at CNA (Less than a year)

    Pros

    Great vacation, OK benefits, good hours and usually a good work/home life balance with minimal OT

    Cons

    New management that is taking over seems to be phasing out all the tenured employees which makes for a lot of mistakes from new hires, longer times to get things done, and folks that just don't have the knowledge to do the job correctly.

    Advice to Management

    Stop finding reasons to let go of the tenured employees and give them more opportunities to exceed in their jobs.


  10. Helpful (2)

    "Decent place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Director in San Francisco, CA
    Current Employee - Director in San Francisco, CA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at CNA full-time (More than 10 years)

    Pros

    CNA does a decent job of rewarding top performers. Work/life balance is good for those not in management. Benefits are also decent, at least in the area of PTO, and 401k.

    Cons

    One of the biggest issues with CNA is that there are too many silos in the business. We need more of a unified strategy to "win". This extends to the computer systems we utilize, to the marketing strategy, to the organizational goals.

    While decent CNA could do more to retain talent. Especially in competitive marketplaces, they are often unwilling to match competitive offers for salary, in both new hires and retention. The performance review process is typical of corporate america were most people are given a "meeting expectations" rating, and is seemingly in place to restrict merit pay and bonuses. Most frustratingly ratings (as mentioned) are given on a curve, where the majority get an average, and only a certain of "exceeds" or "highly exceeds" can be given. I have been the personal recipient of the message "We'd like to rate you as exceeding expectations this year, but the allotment of that rating have already been given, so you will be receiving a "meets expectations" Why a company wouldn't strive to have as many employees truly exceeding expectations (non-inflated ratings) is beyond me...

    The other area where CNA is sorely lacking is in the area of healthcare. While I understand the ever increasing costs of healthcare, CNA continue to push a greater and great percentage of those costs on the employee. A high deductible plan is the only option for most employees, which leads to large out of pocket expenses. An annual wellness check and flu shot are covered, but almost all other health expenses (prescriptions included) are only covered once the high deducible has been met. I would love to see CNA contribute more money towards employee health savings accounts (HSA) to offset the high deductible.

    Lastly the continuing education benefit is somewhat laughable. When I started the benefit was $10k a year, it has since been reduced to $5k a year (maybe lower?), in our time of ever increasing educational costs it would be great to see CNA increase this benefit for areas of study that would benefit a person in their CNA employment.

    Advice to Management

    Considering the low unemployment in the country, CNA needs to reconsider what is competitive for salary. Also the Health Care and continuing education benefits need to be increased.


  11. "Good Insurance Company"

    Star Star Star Star Star
    Former Employee - Anonymous Employee in Alpharetta, GA
    Former Employee - Anonymous Employee in Alpharetta, GA

    I worked at CNA (Less than a year)

    Pros

    A very good team to work wit. Enjoyed working in Chicago

    Cons

    No cons found in this job


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