CNO Financial Group Reviews | Glassdoor

CNO Financial Group Reviews

Updated January 10, 2017
41 reviews

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3.0
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CNO Financial Group CEO and Director Edward J. (Ed) Bonach
Edward J. (Ed) Bonach
11 Ratings

41 Employee Reviews

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Pros
  • Employees had a decent work-life balance (in 11 reviews)

  • Decent work/life balance with flex time and opportunities to work from home (in 6 reviews)

Cons
  • Work life balance in all areas can vary drastically (in 5 reviews)

  • Difficult to communicate with upper management (in 7 reviews)

More Pros and Cons

  1. Helpful (1)

    "Much of IT Outsourced to Offshore"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Business Systems Analyst in Carmel, IN
    Former Employee - Senior Business Systems Analyst in Carmel, IN
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at CNO Financial Group (More than 5 years)

    Pros

    Friendly culture, good working environment, good community involvement.

    Cons

    Most development and support are offshore, managed by third party consulting firm Cognizant. Much of IT staff was "rebadged" to Cognizant and later released. Very little job security.

    Advice to Management

    Value your people more than the bottom line. Seek to know every employee rather than making blind decisions en masse about their futures.


  2. Helpful (1)

    "Decent company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at CNO Financial Group full-time

    Pros

    This could vary by department, my in experience the presence of long-tenured employees provides expertise and stability.
    Employees had a decent work-life balance.

    Cons

    When I was there, the company was in the process of divesting certain lines of business, which creates uncertainty. Much of that is now in the past, but some questions linger due to an unclear mission statement.
    CNO faces the standard large company issues of politics and bureaucracy.

    Advice to Management

    The company mission was always unclear to me, and the company mission statement is simply not helpful. Establish a clear vision, communicate that vision, stick religiously to that vision, and let your workforce implement it.


  3. Helpful (2)

    "Solid employer"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - ODA in Carmel, IN
    Current Employee - ODA in Carmel, IN
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    Pros

    On site health clinic and Gym

    Cons

    fast paced and stressful , complex products


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (5)

    "CNO Review"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Depending on your department, they allow you to work from home, they pay good salaries, and they allow you to work flexible hours.

    Cons

    They are very disorganized since they started to work with CTS as a vendor. It is difficult to get a project completed. Morale is very low.

    Advice to Management

    Realize that employees are not robots. Management has started to realize that they need to look more at the hardship of their management style on their staff. Follow through on that.


  6. Helpful (1)

    "Analyst"

    Star Star Star Star Star
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Good place to begin career

    Cons

    Not a place to stay long term


  7. Helpful (4)

    "Depends on your manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Claims Adjuster in Carmel, IN
    Current Employee - Senior Claims Adjuster in Carmel, IN
    Doesn't Recommend
    Neutral Outlook

    I have been working at CNO Financial Group full-time (More than a year)

    Pros

    Very nice health program (on-site clinic, lots of company sponsored health programs/events, building on-site gym to be open at the end of 2016). If you have a good manager, they do strive to actually recognize you for the work you do. There is potential for CNO to be a great company, but not everyone is on the same page. Career opportunities are there if you want them.

    Cons

    Very out dated, inefficient systems used to process claims. Projects can be disorganized. Some managers are terrible and others are awesome. The upper management may change your position without warning and you won't have a say in it really. Pay scale varies greatly which could be good or bad depending on which side you land. The Claims Department hands out mandatory overtime as if it were candy. Different teams seem to be working against each other.

    Advice to Management

    There should be NO penalty for individuals receiving occurrences within the acceptable range. Stop with the frequent mandatory overtime. Consider actually training people before putting them on the floor. Invest the money into a system that is actually productive and useful. We need to be consistent in how claims are processed. We always say this is a goal, yet we are highly inconsistent in how we process claims.


  8. Helpful (1)

    "Cno review"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Fellow employees are nice, they are health conscience

    Cons

    A stressful work environment, production standards set way too high


  9. Helpful (1)

    "CNO Financial Agent Care Representative"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Agent Care Representative in Carmel, IN
    Current Employee - Agent Care Representative in Carmel, IN
    Recommends

    I have been working at CNO Financial Group full-time (More than a year)

    Pros

    Great people to work with, always seem happy

    Cons

    Stuck sitting at a desk 8 hrs
    Get penalized for being sick
    Have Strict Adherence policy


  10. Helpful (1)

    "claims assistant"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Claims Assistant in Carmel, IN
    Current Employee - Claims Assistant in Carmel, IN
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at CNO Financial Group (More than 3 years)

    Pros

    If you like to work by yourself with your music on, work here. There's an abundance of inventory shared by a few folks.

    Cons

    Processes change daily. So be flexible. Evaluations are based on productivity, which the productivity goals are hard to achieve.

    Advice to Management

    Come around and say hi to your workers on the front lines. Say thank you. We don't need micromanaged, we do our work when we feel appreciated.


  11. Helpful (4)

    "Only if you're well connected"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - ERP Leader in Indianapolis, IN
    Former Employee - ERP Leader in Indianapolis, IN
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at CNO Financial Group full-time (More than 3 years)

    Pros

    Fairly stable, interesting work. Great if you want to stay in the same job.

    Cons

    Must be connected to progress inside the company. Not very open minded.



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