CNO Financial Group Reviews | Glassdoor

CNO Financial Group Reviews

Updated April 1, 2017
146 reviews

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146 Employee Reviews

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Pros
  • Employees had a decent work-life balance (in 12 reviews)

  • Decent work/life balance with flex time and opportunities to work from home (in 6 reviews)

Cons
  • Work life balance in all areas can vary drastically (in 5 reviews)

  • upper management not filtered down consistenetly (in 8 reviews)

More Pros and Cons

  1. Helpful (2)

    "Claims Adjuster"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Claims in Carmel, IN
    Former Employee - Claims in Carmel, IN
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at CNO Financial Group (More than 10 years)

    Pros

    pay, co-workers, parking, cafe on site

    Cons

    lack of training, favoritism, hours, management, benefits


  2. "CALL CENTER"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Carmel, IN
    Former Employee - Customer Service Representative in Carmel, IN
    Recommends
    Positive Outlook

    I worked at CNO Financial Group full-time (Less than a year)

    Pros

    Excellent training, super benefits and help

    Cons

    a lot to learn policy language, policy coverages, claims, policy holder info. HIPPA


  3. Helpful (4)

    "Depends on your manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Claims Adjuster in Carmel, IN
    Current Employee - Senior Claims Adjuster in Carmel, IN
    Doesn't Recommend
    Neutral Outlook

    I have been working at CNO Financial Group full-time (More than a year)

    Pros

    Very nice health program (on-site clinic, lots of company sponsored health programs/events, building on-site gym to be open at the end of 2016). If you have a good manager, they do strive to actually recognize you for the work you do. There is potential for CNO to be a great company, but not everyone is on the same page. Career opportunities are there if you want them.

    Cons

    Very out dated, inefficient systems used to process claims. Projects can be disorganized. Some managers are terrible and others are awesome. The upper management may change your position without warning and you won't have a say in it really. Pay scale varies greatly which could be good or bad depending on which side you land. The Claims Department hands out mandatory overtime as if it were candy. Different teams seem to be working against each other.

    Advice to Management

    There should be NO penalty for individuals receiving occurrences within the acceptable range. Stop with the frequent mandatory overtime. Consider actually training people before putting them on the floor. Invest the money into a system that is actually productive and useful. We need to be consistent in how claims are processed. We always say this is a goal, yet we are highly inconsistent in how we process claims.


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  5. "Excellent Company to work with"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Programmer Analyst in Carmel, IN
    Former Employee - Programmer Analyst in Carmel, IN
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at CNO Financial Group (More than 3 years)

    Pros

    Great Culture inside the company.

    Cons

    Nothing much. some times, work has to be done even if you have urgent and important personal work


  6. Helpful (1)

    "CNO Financial Agent Care Representative"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Agent Care Representative in Carmel, IN
    Current Employee - Agent Care Representative in Carmel, IN
    Recommends

    I have been working at CNO Financial Group full-time (More than a year)

    Pros

    Great people to work with, always seem happy

    Cons

    Stuck sitting at a desk 8 hrs
    Get penalized for being sick
    Have Strict Adherence policy


  7. Helpful (6)

    "Used to be a great place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior IT Project Manager in Carmel, IN
    Current Employee - Senior IT Project Manager in Carmel, IN
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at CNO Financial Group (More than 8 years)

    Pros

    An used to work with lots of great people.

    Cons

    Benefits. Outsourced all IT staff and lost lots of knowledge.

    Advice to Management

    The wall between IT and business really creates problems.


  8. Helpful (1)

    "claims assistant"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Claims Assistant in Carmel, IN
    Current Employee - Claims Assistant in Carmel, IN
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at CNO Financial Group (More than 3 years)

    Pros

    If you like to work by yourself with your music on, work here. There's an abundance of inventory shared by a few folks.

    Cons

    Processes change daily. So be flexible. Evaluations are based on productivity, which the productivity goals are hard to achieve.

    Advice to Management

    Come around and say hi to your workers on the front lines. Say thank you. We don't need micromanaged, we do our work when we feel appreciated.


  9. Helpful (1)

    "Business Analyst"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Business Analyst in Carmel, IN
    Current Employee - Business Analyst in Carmel, IN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at CNO Financial Group full-time

    Pros

    Schedule flexibility, thoughtful and intuitive Management. Everyone seems interested in seeing me get ahead, not only in my career but in life. My Director has promoted from within and infuses passion throughout our Department. He doesn't lay blame. He coaches up! The Sales Team and Enterprise support are all in it together. It's not an us vs. them. I am surrounded by emotionally mature co-workers and folks focused on a career path vs. a job.

    Cons

    The salary was slightly lower ($3/$5K difference) than other job offers in the area. Insurance does not start day one.

    Advice to Management

    Keep doing what you're doing! I am so impressed by the Management staff which is full of Leaders vs. bosses!


  10. "The employees are great and job satisfaction is very high!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Project Coordinator in Carmel, IN
    Current Employee - Project Coordinator in Carmel, IN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at CNO Financial Group (Less than a year)

    Pros

    My coworkers are great to work with. The salary here is comparable to other salaries of the same type. Overall, a great place to work.

    Cons

    The reputation of the company has not been the best for the last few years. However, great strides been made to improve the overall image.


  11. Helpful (4)

    "Only if you're well connected"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - ERP Leader in Indianapolis, IN
    Former Employee - ERP Leader in Indianapolis, IN
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at CNO Financial Group full-time (More than 3 years)

    Pros

    Fairly stable, interesting work. Great if you want to stay in the same job.

    Cons

    Must be connected to progress inside the company. Not very open minded.


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