COPE Health Solutions 32 Reviews | Glassdoor

COPE Health Solutions Reviews

Updated January 18, 2017
32 reviews

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3.5
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COPE Health Solutions CEO Allen Miller
Allen Miller
18 Ratings

32 Employee Reviews

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  1. Featured Review

    "Start up feel with great company culture!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at COPE Health Solutions full-time

    Pros

    Great small company culture with a lot of fun perks like team bonding events, happy hours and company swag. The employees respect one another, work hard, have high levels of emotional maturity and take pride in their work. Great growth potential and the benefits package is excellent. Unlimited paid time off, 401(k) match, gym membership.

    Cons

    Every growing company has pains when putting process around informal procedures. Change can be difficult especially when a new exec joins the team, but overall change happens quickly without layers of approvals that need to take place.

    COPE Health Solutions Response

    Jan 19, 2017 – Vice President, Recruitment and Retention

    Thanks for the great review! I totally agree with you on growth potential and fun perks!!!


  2. Helpful (1)

    "Great Culture!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Los Angeles, CA
    Current Employee - Manager in Los Angeles, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at COPE Health Solutions full-time (More than a year)

    Pros

    COPE Health Solutions has some of the best benefits I have seen around. I really enjoy the culture and environment they have created. The team is young and fresh with great determination. CEO is motivating and real. The sky is the limit with this team's abilities.

    Cons

    Young team and growing at a fast pace. There is constant change.

    COPE Health Solutions Response

    Jan 19, 2017 – Vice President, Recruitment and Retention

    Thanks for your thoughts. They are spot on and well written!


  3. Helpful (2)

    "Can you Cope?"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager
    Current Employee - Manager
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Competitive slate of benefits, improving over time. Nice perks like massages. Alcohol flows freely at events. The massages and alcohol help with the "Cope" part.

    Cons

    Transformational projects are underway, led by a peevish and coersive CEO who struggles with focus. If you click through to the reviews from a few years ago and filter through the HR cheerleading, descriptions then and now about him are mostly true. Those on projects with him learn to fear him.

    HR would have us believe his behavior is the result of “growing so fast” but these are deep and persistent character traits. Props to HR for trying to do their job in difficult circumstances.

    Advice to Management

    Implement a transparent 360 review system with confidentiality verified by a 3rd party if you’re not happy with this as an outlet for real feedback. The current "confidential" survey system is a joke, with no accountability or true expectation for change with the feedback you collect.

    COPE Health Solutions Response

    Jan 19, 2017 – Vice President, Recruitment and Retention

    Thanks for your opinions. As we continue on our journey to provide value to our customers and meaningful work for our team, we appreciate the time you took to put your thoughts in writing. Feel free ... More


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (2)

    "Program Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Program Manager in Seattle, WA
    Former Employee - Program Manager in Seattle, WA
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at COPE Health Solutions (More than a year)

    Pros

    Fast-paced. Good place for new-grads.

    Cons

    On-boarding. Opportunities for growth.

    COPE Health Solutions Response

    Jan 19, 2017 – Vice President, Recruitment and Retention

    Thanks for your review, the pace is fast for sure!


  6. Helpful (3)

    "It's a Wild Ride!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Consultant
    Former Employee - Consultant
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I worked at COPE Health Solutions full-time (More than a year)

    Pros

    Opportunities can be great. Salaries & benefits are reasonable. The team members are terrific - smart, kind & dedicated.

    Cons

    The consulting environment is chaotic. Pace is unreasonable. Resources are scarce. Management is scattered. You succeed or fail on your own.

    Advice to Management

    Slow down and focus on developing resources and infrastructure. The Board should act like a check on management, especially with high growth.


  7. "Challenging, high-impact work in a fast-paced environment"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Working for COPE Health Solutions challenges you to be the best because you will work with some of the best. The company rewards teamwork and talent. The CEO is a brilliant man who demands smart, value-driven solutions that can be implemented immediately. Under his leadership, the company is growing rapidly and having a real impact on healthcare.

    Cons

    While you will learn a lot and grow enormously, it's a lot like going to graduate school and working full time. Balancing the demands of the job with your personal life is challenging. The work is often cutting edge which means that there isn't a clear road map, so priorities and tasking change frequently, often within the same day.

    Advice to Management

    Establish as strong core of internal team members to support your consulting team and recognize their value. While their work may appear mundane, it is fundamental to providing the foundation to support the transformational work you do every day.

    COPE Health Solutions Response

    Jan 19, 2017 – Vice President, Recruitment and Retention

    Thanks for your review!!!


  8. Helpful (4)

    "Poor quality of work and life"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Projects are interesting, relevant and valuable to the industry. Easy to get a job here, co is chaotic and will hire anyone willing to work in that environment.

    Cons

    CEO and other leaders have no issues about calling meetings on weekends on a regular basis and can't get organized to deliver a decent product to their clients. Not a good company for anyone who wants to feel proud about work quality

    Advice to Management

    People are your assets, treat them better

    COPE Health Solutions Response

    Nov 29, 2016 – Vice President, Recruitment and Retention

    Thank you for your honest assessments. As we continue our steep growth curve comments like this give us pause to contemplate our challenges and think about ways to mitigate issues. I would love to ... More


  9. "Health Scholar Intern"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends

    Pros

    Great place to get experience especially for those who which to work in the healthcare field one day.

    Cons

    No cons at COPE Health Solutions.

    COPE Health Solutions Response

    Jan 19, 2017 – Vice President, Recruitment and Retention

    Thanks for your review of COPE's popular Health Scholar program for college students. You can go here for more information ... More


  10. Helpful (7)

    "Fast-Paced, One Major Weakness"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook

    I have been working at COPE Health Solutions full-time

    Pros

    Fast-paced, interesting work, pays decently. Good opportunity to grow quickly.

    Cons

    Top management shames employees publicly without remorse, creating a culture where finger-pointing and blame deflection are deeply engrained. Employees should actively avoid positions where interaction with him is required.

    Hours and expectations for responsiveness 24/7 are unreasonable and unsustainable. Top management routinely overcommits to clients, leading to a constant state of stress for the team and inevitable mistakes, for which the team is inevitably blamed.

    People have been leaving suddenly without much explanation. Not a good sign, a symptom of much larger issues.

    Advice to Management

    The board has a responsibility to monitor top management more closely to protect the long-term viability of this company.

    COPE Health Solutions Response

    Oct 21, 2016 – Vice President, Human Resources

    Thank you for your honest opinion. When companies grow very fast we sometimes don't put our best foot forward. I'll be in the office all week next week and would welcome a chance to discuss this in ... More


  11. "Excellent for Career Growth"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    Pros

    For consultants, it's a rare place where you can work in value-based payments and population health instead of short-term projects like revenue cycle management. Plus, it's growing quickly and there are lots of opportunities for advancement and growth.

    Cons

    The quick growth in such a small company has led to expected challenges - resourcing is always tough, and senior management is spread thin trying to continue implementation at client sites while also trying to introduce the kinds of internal processes and procedures that a larger firm needs.



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