CPA Global Reviews | Glassdoor

CPA Global Reviews

Updated October 18, 2017
189 reviews

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2.9
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Simon Webster
46 Ratings

189 Employee Reviews

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Pros
Cons
  • lack of focused senior leadership (in 5 reviews)

  • The growth opportunities are very slow (in 4 reviews)

More Pros and Cons

  1. "Search manager review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Alexandria, VA
    Former Employee - Anonymous Employee in Alexandria, VA
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at CPA Global full-time (More than 5 years)

    Pros

    This is a great place to work, where there is absolutely no discrimination in gender or ethnic group. Fast paced, high quality work expectations. Brilliant people.

    Cons

    Lack of feeling of job security due to company restructuring and future sale.

    Advice to Management

    Address job security concerns.


  2. "Tone deaf leadership"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at CPA Global full-time

    Pros

    The company is stable and makes a lot of profit.

    Cons

    Despite the fact that this company makes money “hand over fist,” there is very little effort to take care of the worker bee employees (those that do the work). Senior leadership is extremely well-paid and frequently rewards themselves with bonuses and lavish benefits, but have no problem cutting the benefits for everyone else. They are so insulated from those below them that they don’t even know the impact of their decisions and (and this is generous) can appear to not care.

    Advice to Management

    Share the wealth. Or at least try to hide some of it from those less fortunate.

  3. Helpful (2)

    "Innovative company with growing pains"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Boise, ID
    Current Employee - Anonymous Employee in Boise, ID
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at CPA Global full-time

    Pros

    * Great company culture
    * Awesome employees with smart ideas and good work ethics ...and know how to have fun
    * Decent compensation package, not the best, but not the worst either
    * Opportunity to work with some newer technology and exciting projects
    * Plenty of work to keep everyone busy
    * Exciting direction possibilities and a visionary leadership

    Cons

    * Senior Leadership is heavily UK based and focused
    * Existing products are not fully understood by key decision makers
    * Career paths are not defined across the company, leaving many employees directionless
    * Product vision and direction are driven from the top down with little regard for input from anyone "in the trenches".

    Advice to Management

    * You have really smart people working for you who have a passion to make things better. Put aside your egos and listen to them.
    * End the silos. Integrate, integrate, integrate!


  4. Helpful (1)

    "Good and bad"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Implementation Consultant
    Former Employee - Implementation Consultant
    Recommends
    Positive Outlook

    I worked at CPA Global full-time (More than a year)

    Pros

    Good benefits, a decent working environment, and interesting work.

    Cons

    Internecine quarrels between managers of different teams result in there being heavy office politics to cope with.


  5. "Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Alexandria, VA
    Current Employee - Manager in Alexandria, VA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at CPA Global full-time (More than 5 years)

    Pros

    Dedicated and professional teams that know the IP space

    Cons

    Tactics change frequently. Management is not hands on. Automation is weak.

    Advice to Management

    Empower and hire strategic thinkers and leaders


  6. "Good bones, lacking direction, transparency"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at CPA Global full-time (More than 3 years)

    Pros

    There's a lot of great people there, some with tons of expertise and deep knowledge.

    Cons

    Silos persist, initiatives lack unified goals, poor priorities in terms of spending and savings. No tuition reimbursement. Transparency needs improvement.

    Advice to Management

    Break up the good old boys' (and girls') clubs. Invest in more professional development such as outside coaches or tuition reimbursement rather than current scheme. Ensure fair compensation and restructure the sales compensation so investment can go into salaries.


  7. "Paralegal, Data Integrity Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Patent Paralegal in Minneapolis, MN
    Former Employee - Patent Paralegal in Minneapolis, MN
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at CPA Global full-time (More than 3 years)

    Pros

    Great working environment. People are friendly and cooperative.

    Cons

    On boarding process needs improvement but management is working towards that goal.

    Advice to Management

    Management is doing a good job.

  8. "Some good, but mostly bad"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Docketer
    Current Employee - Docketer
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at CPA Global full-time (More than 3 years)

    Pros

    Great benefits, flexible work hours, possibility to work from home

    Cons

    Bad management; not enough training possibilities and/or job advancements;

    Advice to Management

    Management needs to listen to employees more; offer more training; stop moving people (and clients) around


  9. Helpful (3)

    "Anything but marketing"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Alexandria, VA
    Current Employee - Anonymous Employee in Alexandria, VA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at CPA Global full-time (Less than a year)

    Pros

    New-ish HR team making significant inroads
    Compensation is nice
    IT team is great

    Cons

    - Evident and widely accepted difference in culture between the UK office and US offices. US = quality of work is paramount. UK = quality of life is paramount.
    - Numerous marketing and sales technologies continue to be poorly managed/implemented and do not help the sales organization meet their increasing sales targets.
    -Organizationally, the marketing department is not staffed with the right level of talent to meet modern day marketing standards. The constant failure on simple projects is embarrassing.
    - Management is aware of the above yet refuses to hold people accountable for stepping up to the already low bar.

    Advice to Management

    Hold your marketing leadership to the standards of modern digital marketing best practices. We are operating in the 1990's. Ask for reports to show improvement, not words. Do not praise and promote people because you like them - do it because they have the correct skill set and demonstrated ability.


  10. Helpful (4)

    "Corporate benefits—local vibe"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at CPA Global full-time

    Pros

    • Excellent corporate benefits
    • Challenging goals
    • International growth potential
    • Local offices provide excellent culture
    • Extremely talented developers
    • Product design is evolving (good time to be involved)
    • Internal communication is getting better
    • Management is listening and investing

    Cons

    • Remote office growing pains
    • Infrastructure needs attention (in progress)
    • HR team is new (rebuilding)
    • Few personal growth opportunities (being addressed soon)
    • Global culture still working out the kinks (in progress)

    Advice to Management

    • Hire people that fit and invest heavily in them
    • Invest in long term projects (build products "the right way")—iterate
    • Continue to adopt and invest in processes and system that evolve the product line
    • Encourage experimentation (and failure)
    • Keep going and deliver on promises made, we are headed in the right direction!


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