CPR Cellphone Repair Reviews | Glassdoor

CPR Cellphone Repair Reviews

Updated June 5, 2018
54 reviews

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3.0
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CPR Cellphone Repair President and CEO Josh Sevick
Josh Sevick
3 Ratings

54 Employee Reviews

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Pros
Cons
  • "Owner actively makes an effort to avoid having to pay benefits and varsity pays employees above minimum wage" (in 4 reviews)

  • "Management has not the slightest idea of how to properly run a business or how to treat their employees" (in 2 reviews)

More Pros and Cons

  1. "Good Learning Experience"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at CPR Cellphone Repair part-time

    Pros

    Interacting and helping many customers helps with increasing skills in customer relations

    Cons

    Some customers may not be as understanding as others


  2. "Franchise Operated Means Potentially Terrible Owners"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Repair Technician in Sacramento, CA
    Former Employee - Repair Technician in Sacramento, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at CPR Cellphone Repair part-time (More than a year)

    Pros

    Great opportunity to learn how to fix electronics, depending on the level of repairs offered by each shop. My shop did some higher level repairs than your average repair shop so I was introduced to a decent amount of soldering. Great life skill to have.

    Cons

    Pay sucks for the level of technical work you're doing. Worked well as a job while in college. Owners of the Sacramento area CPR franchises do not know how to run a business. They constantly belittle employees and allow their incompetent children to be managers which causes lots of issues.

  3. "Technician"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Technician
    Former Employee - Technician
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at CPR Cellphone Repair (More than 3 years)

    Pros

    Experience, great entry level job.

    Cons

    Job responsibilities range and they expect you to pick everything up quickly.

    Advice to Management

    Don't leave technicians solo.


  4. "Supply chain not great. SOPs and Responsibilities non-existant. Going concern in question with shortsightend franchisee."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Store Manager in Baton Rouge, LA
    Former Employee - Store Manager in Baton Rouge, LA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at CPR Cellphone Repair full-time (More than a year)

    Pros

    Fast paced environment. Good workshop.

    Cons

    Low Pay. Chain of command was poor. Ownership bad.

    Advice to Management

    Operations management opinion to corporate: setup up guidelines for franchisees, oversee adherence, enforce guidelines.


  5. "Worst Place to Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Electronics Repair Technician in Hattiesburg, MS
    Former Employee - Electronics Repair Technician in Hattiesburg, MS
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at CPR Cellphone Repair full-time (Less than a year)

    Pros

    None what so ever at all

    Cons

    Extremely rude and hostile management
    Do not honor what they tell employees

    Advice to Management

    Heed warnings from employees about management stealing money.


  6. "Repair Tech"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Repair Technician in Jacksonville, FL
    Former Employee - Repair Technician in Jacksonville, FL
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at CPR Cellphone Repair full-time (More than a year)

    Pros

    Enjoyed the work that I was doing.

    Cons

    Management was difficult to work for.


  7. "Average salary with less than average loyalty"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Store Manager in Hattiesburg, MS
    Former Employee - Store Manager in Hattiesburg, MS
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at CPR Cellphone Repair full-time (Less than a year)

    Pros

    very little busy work. easy to use pos computer system. All ordering done on ebay

    Cons

    controlled by cpr corporate and the owners have very little control over anything involving the creative direction or logistics of the business.

    Advice to Management

    loosen the reigns on creative control so each market can be approached differently because all markets are different. what works in one market doesn't always work in another

  8. "Great place to grow"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Technician in Oklahoma City, OK
    Former Employee - Technician in Oklahoma City, OK
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at CPR Cellphone Repair full-time (More than a year)

    Pros

    - Lots of opportunity to learn how to repair various types of electronics, down to the motherboard components. Honestly can't stress how valuable the information you gain here is.

    - You get plenty of face time with customers (could also be a con)

    -The management was fair and highly respectable. They were always willing to work with my military schedule.

    - If you enjoy fixing things and tinkering with tech, you will do well at this job.

    Cons

    - Low pay. I felt I wasn't getting anywhere near the pay I deserved, however the small-shop-repair industry just doesn't generate a whole lot of revenue.

    - Different hours (10a-7p, off on Sunday)

    - Short, inconsistent lunches when busy which was most of the time.

    Advice to Management

    Spend more time finding better employees.


  9. "Marketing MGR"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at CPR Cellphone Repair full-time

    Pros

    Great concept. High customer satisfaction when you are able to make a repair.

    Cons

    Very little practical support for franchisees. Corporate mgt is disconnected from grass roots stores. Very little useable training given to techs.


  10. "It is odd"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at CPR Cellphone Repair full-time

    Pros

    it nice to see a barn you know.

    Cons

    ever one I worked at was different and I worked at three it is an over-watcher of the company that does not seem to care about anything other than getting their percent of the money the store makes.

    Advice to Management

    care


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