CRC Health Group Reviews | Glassdoor

CRC Health Group Reviews

Updated May 9, 2017
109 reviews

Filter

Filter

Full-time Part-time

2.4
Star Star Star Star Star
Rating Trends Rating Trends
Recommend to a friend
Approve of CEO
(no image)
Jerome E. Rhodes
22 Ratings

109 Employee Reviews

Sort: Popular Rating Date

Pros
  • My coworkers are great people but all of us are so burned out we barely speak to each other (in 4 reviews)

  • I've been with the Company for a little over two years and can confidently say that from day one I've felt that I make a difference (in 2 reviews)

Cons
  • Low pay compared with other companies (in 7 reviews)

  • That could explain why the turnover rate is over 60% (in 4 reviews)

More Pros and Cons

  1. "Failure to recognize and cultivate talent"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Clinical Technician in Lancaster, PA
    Former Employee - Clinical Technician in Lancaster, PA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at CRC Health Group full-time (More than a year)

    Pros

    Flexible hours. The opportunity to help people. Benefits for 3/4 time. Fun coworkers. Variety in the work day. The ability to work autonomously.

    Cons

    Minimal support from leadership. Small thinking with regard to developing staff. Low pay. Sometimes abusive clients. Focused on the bottom line at the expense of client well-being.

    Advice to Management

    Recognize the talent you have and reward them. Promote from within.


  2. "so-so"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at CRC Health Group full-time

    Pros

    Work life balance was good

    Cons

    not enough direction for career


  3. "Nurse"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Licensed Practical Nurse in Wilmington, NC
    Former Employee - Licensed Practical Nurse in Wilmington, NC
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at CRC Health Group full-time (More than 3 years)

    Pros

    The best part is seeing the patients transform after detoxing and receiving counseling.

    Cons

    The least favorite thing is to continually see the same patients return several times a year. It is disheartening to hear of our patients overdosing or dying from health related complications of years of drug and alcohol abuse. It's not an easy place to work.

    Advice to Management

    Listen to your present employees who have multiple degrees and years of experience in addiction. Give them a chance to shine!


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "medication assisted treatment"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Substance Abuse Counselor in Cupertino, CA
    Former Employee - Substance Abuse Counselor in Cupertino, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at CRC Health Group (More than a year)

    Pros

    decent pay for work schedule

    Cons

    pace is relentless and unrealistic

    Advice to Management

    open your ears and listen to your employees


  6. "Great People"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Marketing in Cupertino, CA
    Former Employee - Marketing in Cupertino, CA
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    Made some solid working relationships in an industry that is very niche-based.

    Cons

    Support from management and executive team was non-existant on every level

    Advice to Management

    take care of your employees and they will forever be grateful.


  7. "Counselor II"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Counselor in Buffalo, WV
    Former Employee - Counselor in Buffalo, WV
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at CRC Health Group (More than 3 years)

    Pros

    Working with all types of people.

    Cons

    Time management, and the management.


  8. "Great Company"

    Star Star Star Star Star
    Current Employee - Substance Abuse Counselor
    Current Employee - Substance Abuse Counselor

    Pros

    Training was decent
    Management is supportive
    Co-workers are helpful and courteous

    Cons

    High stress, fast paced environment
    No direct contact w/ HR, have to go through "chain of command."

    Advice to Management

    Give employees direct access to HR resources.


  9. Helpful (1)

    "AODA counselor"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - AODA Counselor in Cupertino, CA
    Former Employee - AODA Counselor in Cupertino, CA

    I worked at CRC Health Group full-time (More than a year)

    Pros

    I am not sue I can think of any at the moment

    Cons

    Huge turn a round of employees, high caseload 50-60, unorganized, no help with learning the job requirements and they always are changing counselor which is one of the issue's with the clients


  10. Helpful (1)

    "I can only speak for my location"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Bothell, WA
    Current Employee - Anonymous Employee in Bothell, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at CRC Health Group full-time (More than a year)

    Pros

    I work with great people and have a lot of support from regional management team. I love making a difference and seeing our patients grow. Early hours are a plus. Company is updating processes and systems so looking forward to things running smoothly in 2016 after we adjust to the changes. Bonuses based on performance.

    Cons

    Stressful high paced job. Ok if you work well under pressure. Must have excellent time management skills to get all your work done. Pay is on the low side for executive level position.

    Advice to Management

    I think we need to consider talking a lower net profit so we can offer more competitive salaries to our counselors and nurses. This will result in longer term higher quality staff, improving the quality of service we're able to give to our patients, and increase our revenue in the long run.


  11. "Intake Advisor/Intake Coordinator"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at CRC Health Group full-time (More than a year)

    Pros

    Best reason to work here is if you want to work with people and make a difference for little compensation. I loved the coworkers I had, but the management system was awful. The people I worked with really were great too.

    Cons

    Downsides: they have rough customer service because employees are wayyyy underpaid and overworked. I was the only Admissions person for an entire facility and I was working without salary for $12/hr. The management (not the people in management as much as the business system in place) set everyone against one another and it was a struggle to get anyone admitted into a bed. The County at the facility I worked for also threw a wrench into the mix because their clients took precedence. And then the clients paying out of pocket. It was tough because the facility is so money-centric which I find really wrong because of the nature of the services we provided. They had a super high turnover rate. I only stayed in the job for a little over a year and then I couldn't handle it everyday anymore. The girl before me warned me when she trained me and I keep in contact with my friend and old coworker and they said the people who I knew working there are no longer there. She's surprised she still is. With constant changes in staff, it's hard on the quality of services we could provide.

    Advice to Management

    It's tough to be you. But remember turning people and departments against one another never is the answer even if that's the way the system is set up. If you have the power to, try to change the system. It's not bad employees/bad supervisors, it's a bad system. Change the system and you will find things change for the better.


Showing 109 of 113 reviews
Reset Filters