CRF Health Reviews | Glassdoor

CRF Health Reviews

Updated Jun 21, 2019

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Found 92 reviews

3.6
StarStarStarStarStar
Rating TrendsRating Trends
70%
Recommend to a Friend
91%
Approve of CEO
Mike Nolte
9 Ratings
Pros
Cons
  • "Hardly no training was given and the little that was given was downright rubbish(in 9 reviews)

  • "The company Often hires employees as temp to perm, and then hires full time CRF health employees(in 8 reviews)

More Pros and Cons
  1. "Growing company with a good culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Plymouth Meeting, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at CRF Health full-time

    Pros

    A great mix of people here, culture seems fun/young, many small things done for employees like free lunches and other spur of the moment stuff

    Cons

    Many open positions due to growth

    CRF Health2019-06-21
  2. Helpful (1)

    "Pros and Cons"

    StarStarStarStarStar
      Current Employee - Anonymous Employee 

      I have been working at CRF Health full-time for more than 3 years

      Pros

      Lot's of great people/ team collaboration

      Cons

      work gets piled on you with very little structured training

      CRF Health2019-04-26
    • Helpful (4)

      "Client Services"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      Current Employee - Client Services 
      Recommends
      Positive Outlook
      No opinion of CEO

      I have been working at CRF Health full-time for less than a year

      Pros

      - Generous PTO and benefits offered. - Progressive HR policies. - Flexible work schedule. - Plenty of travel opportunities, if desired. - No shortage of career advancement opportunities for the hardworking. In less than 6 months, I've seen more promotions at CRF than I had in my last year with my previous employer. - Diverse and motivational work culture, overall positive atmosphere.

      Cons

      - On-boarding could use improvement. Many feel under-trained and directionless. - Compensation seems to be below industry standards. - Short-staffed departments are overworked and are under tremendous pressure. - Convoluted, antiquated and unscalable processes are needlessly burdensome. - Though we're growing extremely quickly, employee turnover does seem high, likely due in part to my previous points.

      Advice to Management

      Focus efforts on a scalable model for Client Services. Invest in improving the most burdensome and delay-causing processes. Incentivize problem solving, creativity and process improvement. Reevaluate on-boarding practices, training and the 'buddy system'. Reward diligence and good work to better retain talent.

      CRF Health2019-02-16
    • Helpful (1)

      "Project Manager"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Anonymous Employee 

      I worked at CRF Health full-time

      Pros

      Leader in the eCOA space

      Cons

      Growing fast and sometimes hard for the company to keep up

      CRF Health2018-10-20

      CRF Health Response

      October 22, 2018Director, Global Talent Acquisition

      We thank you for your review. In September 2018 CRF Health and Bracket merged together. Under the CEO Mike Nolte, we number close to 1500 employees in the US, the UK, Romania, Finland, India, the Czech Republic and Japan.

    • Helpful (9)

      "Application Specialist"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Anonymous Employee 
      Doesn't Recommend
      Disapproves of CEO

      I have been working at CRF Health full-time for more than 3 years

      Pros

      Flexible work hours Good PTO Some nice people still left here

      Cons

      - No training- learn on your own type environment - Upper management is running the company to the ground. They're over working their employees and do not pay competitively. Too many people in upper management/HR who don't have a clue what is going on or know what's going on and choose to do nothing about it. - High turn over rate because nobody working there is happy - CEO didn't let anyone know the company was being...

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      Advice to Management

      - Do your job, listen to the frustrations on a lower level and take action - Treat your employees with respect and maybe you'll keep people for more than 1+ years.

      CRF Health2018-07-02

      CRF Health Response

      July 29, 2018Director, Global Talent Acquisition

      Update October 2018 We have seen the company grow from 320 personnel in 2015 to 650 in August 2018 and with the merger with Bracket now sits at 1500 Negotiations on the sale by Vitruvian to GenStar were handled discretely, as transactions of this type should always be, and we ...

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    • Helpful (1)

      "Application Specialist"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Applications Specialist in Plymouth Meeting, PA
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at CRF Health full-time for less than a year

      Pros

      Great on boarding / training program. Team environment, excellent benefits. Bagel Fridays, birthday lunches, occasional social events for employees. They're experimenting with family events.

      Cons

      The office can be cold in the winter (of course, landlord issue though)

      CRF Health2018-06-15

      CRF Health Response

      June 18, 2018Director, Global Talent Acquisition

      Many thanks for your comments and we are delighted that, barring the weather, all is going well for you - and CRF Health.

    • Helpful (13)

      "CRF HEALTH Needs To Do Better"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Senior Project Manager in Philadelphia, PA
      Doesn't Recommend
      Neutral Outlook
      Disapproves of CEO

      I worked at CRF Health full-time for more than a year

      Pros

      Decent Health Benefits, Decent Paid Time Off, International Travel (if available) Fruit Trays, Remote Working Options, Standing Desks and Notebooks.

      Cons

      +Lack of direction from Team Manager(s): Hire Team Mangers that know and WANT to learn the CRF processes, not to just manage client relationships. It’s hard to do your job when leadership can’t help you with tasks and puts you in a position to fail. +The bonus structure/“scheme” is a joke: They split your bonus up four times across the year (to TAX YOUR dollars more) then create erroneous measures for teams to obtain...

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      Advice to Management

      With the amount of high dollar contracts CRF obtains, people (specifically in the Client Services group) should be getting paid the fair market value for their long and extensive work) STOP SHORTING YOUR EMPLOYEES ON SALARIES and provide better instruction to foster growth and development.

      CRF Health2018-04-07

      CRF Health Response

      April 16, 2018Director, Global Talent Acquisition

      Many thanks for your comments and particularly for recognition of SOME of the benefits on offer. We are sorry that for you, the bonus structure and scheme did not work. The bonus scheme is in place to drive particular behaviours and company objectives such as growth in customer ...

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    • "Best Company"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Anonymous Employee 
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at CRF Health full-time

      Pros

      Rooms for growth are here

      Cons

      It can get hectic especially during the holiday seasons

      CRF Health2018-04-04

      CRF Health Response

      April 16, 2018Director, Global Talent Acquisition

      Many thanks for your comments.

    • Helpful (23)

      "Not A Good Company - Do Not Work Here"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Project Manager in Plymouth Meeting, PA
      Doesn't Recommend
      Negative Outlook
      Disapproves of CEO

      I have been working at CRF Health full-time for more than a year

      Pros

      - Lots of PTO - Flex hours - Ability to work at home 1-2 days a week - Lax dress code - No one gets fired - Exposure to big pharma clients

      Cons

      "Not my job" mentality that is counter to "company behaviors", upper management is either wholly apathetic or unaware, lots of people promoted and rewarded while not following procedures in past, no direction, no guidance, no strategic vision The featured review was definitely left by a member of the HR department. US HR department either does not relay concerns to upper management, or upper management simply does...

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      Advice to Management

      Why don't you talk about your acquisition of Entra health and how that went in the comments? None of upper management acts like or even pretends they care. Zero rewards for hard and good quality work. When I see people come in for interviews, I want to tell them to not take an offer if they get it.

      CRF Health2018-02-28

      CRF Health Response

      March 5, 2018Director, Global Talent Acquisition

      Many thanks for your comments and we are sorry that you are clearly feeling frustrated. We hope the following will address some of your points as an initial response and will update this as we get answers back from some of your other points. Our internal careers portal communicates ...

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    • Helpful (10)

      "Average"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Anonymous Employee 
      Doesn't Recommend
      Neutral Outlook
      Disapproves of CEO

      I have been working at CRF Health full-time

      Pros

      Extremely flexible work environment available after a few short months.

      Cons

      Sales and upper management are out of touch with the delivery service team/project managers.

      Advice to Management

      Set and promote realistic goals.

      CRF Health2017-12-28

      CRF Health Response

      February 6, 2018Director, Global Talent Acquisition

      Many thanks for your comments. We are coming towards the end of the current financial year for CRF Health and in the coming weeks Line Managers will be meeting with the staff to AGREE Objectives for the year ahead. These objectives are mutually agreed and focus energies on what the ...

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    Found 92 reviews