CROSSMARK Reviews
Updated May 26, 2023
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Top Review Highlights by Sentiment
- "The hours are flexible and sometimes if there is left over snacks you can have them if there isn't enough customers to give samples to." (in 102 reviews)
- "Flexible schedule; For the most part you choose when to complete assigned tasks so long as they are completed by deadline." (in 87 reviews)
- "Low pay and no time or mileage reimbursement unless you're assigned a store at least 40" (in 159 reviews)
- "My experience included no training and I was just thrown on the job to figure it out." (in 57 reviews)
Ratings by Demographics
This rating reflects the overall rating of CROSSMARK and is not affected by filters.
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- Former Employee★★★★★
Pros
Schedule, easy work, fun people, meeting tons of people
Cons
Nothing. This was a great place
- Current Employee, more than 5 years★★★★★
Nice to know my years meant nothing
May 17, 2023 - Event SpecialistRecommendCEO ApprovalBusiness OutlookPros
Regular Members are friendly, flexibility with hours
Cons
Too strict of dress code that doesn't allow individuality and hats/aprons are cheaply made , demos are poorly thought out to the point they are disgusting to eat, management micromanage, doesn't work well with those who have disabilities, and the worst is there is no loyalty to those who have worked for the company for years. I've worked for Crossmark for several years in two different clubs and I'm forced to quit because the company won't let me transfer to a club where I'm moving to thats only 5 minutes away. So my many years apparently means nothing.
Continue reading - Current Employee, more than 3 years★★★★★
Pros
Good Work/Life Balance, room for growth and decent leadership
Cons
Communication internally can take a while to receive
- Current Employee, more than 1 year★★★★★
Flexible schedule
May 7, 2023 - Engagement Specialist in Bentonville, ARRecommendCEO ApprovalBusiness OutlookPros
A flexible schedule is the best part of this job. The low pay doesn't increase yearly. Some clubs have opportunities for specialized demonstrations, which pay a bit more per hour. There is some opportunity for upward mobility.
Cons
Hours are irregular, which can be problematic for some employees who depend on this income to pay their bills.
Continue reading - Current Employee, less than 1 year★★★★★
I adore this company
Apr 28, 2023 - Retail Merchandiser in Anderson, INRecommendCEO ApprovalBusiness OutlookPros
It is the best company I have ever worked for. Although I would implement a different training procedure.
Cons
Training needs to be more than one afternoon of hands on training. Because I did some of the training video's on line. and it is a different way of doing things out in the field.
Continue reading - Former Employee, less than 1 year★★★★★
Supportive
May 12, 2023 - Retail Service Merchandiser in Lewisburg, PARecommendCEO ApprovalBusiness OutlookPros
Since of team work and support. Competitive pay and benefits.
Cons
Contract based. If client does not renew contract you can possibly lose your position if no other work is available in your area.
Continue reading - Current Employee, more than 5 years★★★★★
Low pay, no raises, rude managers, horrible company
Jan 27, 2023 - MerchandiserRecommendCEO ApprovalBusiness OutlookPros
None except for the somewhat flexible schedule.
Cons
Low pay, no raises. I was part of the LMS/Crossmark merger, I have been working this job for almost 5 years with a total of 20 years retail experience. I have only ever received ONE raise in that time, and it was .15 cents! I am now making $10.15/hr, only 5 cents over minimum wage in my area while new hires with the company are starting at $12 or higher plus a hiring bonus. HR tells me, if I want a raise to ask my manager. My manager told my Crossmark does not have a raise process and if I want a better paying job go get one. What kind of treatment is that? Then they wonder why you aren't willing to pick up extra work outside of your area, not worth my time at the low wage and all the extra time and gas money spent driving around! Some of the actual work is easy but mostly it is tedious and frustrating, especially when you are being UNDERPAID! Basically doing the work of the store employees who are making at least $5 more per hour than you. Other merch companies pay better. Crossmark is horrible.
Continue reading - Current Employee★★★★★
Pros
I love everything about this job. I also have all the support I need from Marybeth. I love that I work alone and at my own speed. The people at my sores are really awesome.
Cons
Tearing product out of plastic. THAT'S ALL I DON'T LIKE.
Continue reading - Former Employee, less than 1 year★★★★★
Pros
Do not work here by all means
Cons
When you begin hours are there after while they took them all away for new people
Continue reading - Former Employee★★★★★
Pros
Some work from home. Bid for shifts.
Cons
Leadership 7 days a week
CROSSMARK Reviews FAQs
CROSSMARK has an overall rating of 3.2 out of 5, based on over 2,552 reviews left anonymously by employees. 55% of employees would recommend working at CROSSMARK to a friend and 50% have a positive outlook for the business. This rating has decreased by -4% over the last 12 months.
55% of CROSSMARK employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated CROSSMARK 3.5 out of 5 for work life balance, 3.1 for culture and values and 2.8 for career opportunities.
According to reviews on Glassdoor, employees commonly mention the pros of working at CROSSMARK to be coworkers, work life balance and the cons to be career development, benefits, management.
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