CROSSMARK Reviews | Glassdoor

CROSSMARK Reviews

Updated November 22, 2017
1,457 reviews

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1,457 Employee Reviews

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Pros
  • Flexible schedule--can work stores as your schedule permits as long as you complete work on/before deadline (in 98 reviews)

  • Part-time you can pic days you want to work (in 92 reviews)

Cons
  • It is only a part time position (in 100 reviews)

  • Not alot of hours and no raises (in 69 reviews)

More Pros and Cons

  1. "Fair"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at CROSSMARK full-time

    Pros

    Fast paced environment with opportunity to learn

    Cons

    Private company with changing stakeholders

    CROSSMARK Response

    Aug 11, 2017

    Thank you for sharing your experience!


  2. Helpful (1)

    "Events Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Event Specialist in Saratoga Springs, NY
    Current Employee - Event Specialist in Saratoga Springs, NY
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at CROSSMARK part-time (More than a year)

    Pros

    Possibility to "make your own schedule" if you have a manager who will work with you.

    Cons

    Required to perform duties for which you are not compensated (even as a non-manager, hourly employee who does not earn commission.) Management does not adhere to scheduling requirements (they want you to tell you if you need time off six weeks in advance, but rarely schedule you beyond two weeks in advance.) Hourly rate is 14/hr. but closer to 9/hr. when you factor-in unpaid hours.

    Advice to Management

    Adhere with DOL laws which apply to hourly employees. Review employees on a routing basis, and give raises when appropriate. Be as organized as your direct reports.

  3. Helpful (1)

    "Negotiate because you will have no Work Life Balance"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Plano, TX
    Current Employee - Manager in Plano, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at CROSSMARK full-time (More than a year)

    Pros

    Flexibility to try different types of jobs. People can move into professional roles with little to no experience and without the "normal" credentials found in the industry.
    Especially in the exempt (non hourly) positions.

    Cons

    If non exempt you will work long hours. Paid for 40 hours but you'll work 60+ every week. There is no work life balance at all.
    Nepotism is huge across the organization.
    There is no career path clearly outlined anywhere within the organization.
    Turnover is greater than 100% for many of the teams.
    Executive Leadership is not aligned and each working towards their own agenda.
    Teams have little if any collaboration with each other. IT drives system rollouts and configurations prematurely with little to no feedback from the business side of the house. This continuously causes rework and more time should be spent in the beginning to better understand the business needs. Just because the CIO "feels it's the right move" doesn't mean it is.

    Advice to Management

    Come to an agreement on the business goals and collaborate more cohesively with other teams to get there. It appears that everyone is out for #1 throughout the organization starting at the top.
    Implement "skip level" one on one meetings with employees. There are a lot of problems that Director / Managers are hiding from you which can easily come into light if you are truly open to listening.
    Role your sleeves up and fix the multitude of problems. Crossmark has the ability to be a great company (again) but it starts with the Leadership Teams and you can no longer afford to turn a blind eye to the issues. Great talent continues to walk out the door on a daily basis.


  4. "Not very nice folks."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Visual Merchandiser in Murfreesboro, TN
    Current Employee - Visual Merchandiser in Murfreesboro, TN
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at CROSSMARK full-time (Less than a year)

    Pros

    Benefits are great and 401k available.

    Cons

    Bad communication lead to many issues.

    Advice to Management

    Make sure everyone is on proper timing.


  5. "Nutritional Consultant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Nutrition Consultant in Miami, FL
    Current Employee - Nutrition Consultant in Miami, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at CROSSMARK part-time (More than 3 years)

    Pros

    flexible schedule, no stress, a reasonable salary for this job.

    Cons

    only weekends, no more then16 hour

    Advice to Management

    Nice management

    CROSSMARK Response

    Jul 24, 2017

    We're glad you are loving your role and the flexibility that comes with the scheduling!


  6. "Event specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Event Specialist in Fresno, CA
    Current Employee - Event Specialist in Fresno, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at CROSSMARK part-time (More than a year)

    Pros

    They give us a opportunity to open ourselves to different stores like Walmart. We are given an opportunity to sample there products to the customers. New products from Walmart from the event
    List. Where sale goals can increase in product sampling. Let's customer's decide if the wanna purchase the products we sampled.

    Cons

    The downside of this is loss in sales. If the customers tries it and don't like it they might not wanna purchase the item because of bad experience with the samples.

    Advice to Management

    There isn't any con's as much as pros. If there are samples given out then most likely that product will be purchased more unless no customer likes it.

    CROSSMARK Response

    Jul 24, 2017

    Thank you for sharing your thoughts and experience. We're glad you are loving your role!


  7. Helpful (4)

    "Not recommended"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Supervisor in San Jose, CA
    Current Employee - Supervisor in San Jose, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at CROSSMARK full-time (More than 10 years)

    Pros

    Great peers, good field workers, good training materials for field teams and a good client base.

    Cons

    Unrealistic demands, systems that do not work correctly, constant churn with no resolution, upper management has no time to develop employees, no matching 401k, expensive healthcare, 24/7 environment, no growth or learning potential.

    Advice to Management

    Working only for the bottom line does not work or benefit your employees. The field teams put out a tremendous amount of effort and are not rewarded. Field structure only benefits workaholics, and there will be many leaving the organization without some restructuring.

    CROSSMARK Response

    Aug 11, 2017

    Thank you for sharing your experience!

  8. Helpful (3)

    "Waste of time"

    StarStarStarStarStar
    • Career Opportunities
    Current Employee - Product Resets in Lebanon, MO
    Current Employee - Product Resets in Lebanon, MO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at CROSSMARK part-time

    Pros

    Absolutely nothing!!!! No hours=no money!!!!

    Cons

    Been hired for the past 3 months and haven't heard a peep from anyone after I done orientation!!!! No shifts to work, nothing at all = no money. A complete waste of time

    Advice to Management

    Check your district managers and job postings!!!!


  9. "foodprep"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Associate/Food Prep in Auburn Hills, MI
    Former Employee - Associate/Food Prep in Auburn Hills, MI
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at CROSSMARK part-time (Less than a year)

    Pros

    Day hours, friendly enviroment, close location.

    Cons

    not enough hours to pay your bills

    Advice to Management

    more hours

    CROSSMARK Response

    Jul 24, 2017

    Thank you for sharing your experience!


  10. Helpful (1)

    "Lead Event Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Lead Event Specialist in Southgate, MI
    Current Employee - Lead Event Specialist in Southgate, MI
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at CROSSMARK part-time (More than a year)

    Pros

    Good work place. Nice customer

    Cons

    Not enough hours need to have full time Positions

    Advice to Management

    Yes

    CROSSMARK Response

    Jul 24, 2017

    Thank you for sharing your thoughts and experience. We're glad you are loving your role!


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