CRST International Reviews | Glassdoor

CRST International Reviews

Updated July 5, 2017
31 reviews

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3.0
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CRST International President and CEO David L. (Dave) Rusch
David L. (Dave) Rusch
13 Ratings

31 Employee Reviews

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  1. "A new over the road driver"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Over the Road Driver
    Current Employee - Over the Road Driver
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at CRST International full-time (Less than a year)

    Pros

    A lot of travel if you like seeing different places.

    Cons

    Away from home a lot if you don't like leaving home.

    Advice to Management

    None

    CRST International Response

    Jul 19, 2017 – Corporate Recruiter

    Thanks so much for your services with us, we greatly appreciate our drivers and your comments!


  2. "Truck driver"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Truck Driver in Jacksonville, FL
    Current Employee - Truck Driver in Jacksonville, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at CRST International full-time (Less than a year)

    Pros

    Because CRSt. I always heard the things about this company

    Cons

    To be a truck driver

    Advice to Management

    I don't mind to spend 10 or 20 years working for you. As long my company treet me good

    CRST International Response

    Jul 19, 2017 – Corporate Recruiter

    Our drivers are what keep our company moving and growing, so we greatly appreciate the work you are doing for us!

  3. "Team driver"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Team Driver in Deltona, FL
    Former Employee - Team Driver in Deltona, FL
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at CRST International full-time (Less than a year)

    Pros

    Will train you to get CDL, travel to see the country. Newer (not new) trucks. Hawkeyes community college where you may get trained is top notch.

    Cons

    Low pay, split pay, high price for schooling, you pay every cent that is paid to get employed. They are the worst company I've worked for in truck.

    Advice to Management

    Allow solo driving, limit team driving. Increase your pay per mile non split. Don't charge drivers the cost for background checks and DOT physical, your only company I've seen do this.


  4. "Good place to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Dedicated Lead Driver in Cedar Rapids, IA
    Former Employee - Dedicated Lead Driver in Cedar Rapids, IA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at CRST International full-time (Less than a year)

    Pros

    Excellent pay,good home time, brand new truck, great driver managers, everbody in shops and road emergency very nice and very helpfull. First company i work for that talks the talk and walks the walk. I wished i could stay but i was needed at home and had to get a local job and come home every night.

    Cons

    They like hard working,responsible courteous drivers and if you are not well, you are not going to make it here or anywhere

    Advice to Management

    There is no perfect company but for what I saw i couldn't think of anything they could do better the rest is up to the drivers and how the team up together when they are over the road

    CRST International Response

    Mar 15, 2017

    Thank you for working for us, we greatly appreciate you and your comments! Feel free to reach out if you'd ever like to come back and work with us again.


  5. "Avoid"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at CRST International full-time

    Pros

    You will get your paycheck every other week.

    Cons

    No one seems to stick around for long.

    CRST International Response

    Jul 19, 2017 – Corporate Recruiter

    We're sorry you feel this way - you can address your specific concerns with your manager so we can try and fix them.


  6. "Account Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Manager
    Former Employee - Account Manager
    Doesn't Recommend
    Disapproves of CEO

    I worked at CRST International full-time (More than 5 years)

    Pros

    To be part of a large corporation

    Cons

    Poor ethics, they use their employees to the extreme and do not compensate. Employees are treated poorly. Management is allowed to berate employees.


  7. "Accounts receivable specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    People you work with, location.

    Cons

    Compensation, don't do much for office employees.

  8. "Disorganized. No Support. Does not develop employees to advance."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Operations in Gahanna, OH
    Current Employee - Operations in Gahanna, OH
    Doesn't Recommend
    Negative Outlook

    I have been working at CRST International (More than a year)

    Pros

    Great people. Guidance from long tenured Co workers. Lots of recognition for consistently good performance. Many informal gatherings and networking opportunities throughout the year.

    Cons

    No support in general. Inadequate tools to complete technology initiatives. Disorganized management. Extremely low per diem for work travel.

    Advice to Management

    Focus on teamwork and improving morale. Invest in technology.

    CRST International Response

    Aug 12, 2016

    We have a strong emphasis on Employee Development at CRST and want to give our employees the best support to continue improving themselves. Please bring your concerns to your direct manager or to our... More


  9. "Disappointing Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at CRST International full-time (Less than a year)

    Pros

    My recruiter was a very nice person!

    Cons

    3 of 7

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    Just Me
    3:32 PM (55 minutes ago)

    to me
       About CRST to Glass Door Reviewers.
    Entered my information online for a
    over the road trucking position! CRST
    was the first to respond quickly. My
    Recruiter was very nice and professional, she
    had me enrolled in a refresher course in
    a very timely manner! Was lucky for I
    was sent to Hawk Eye Community College for
    the nine to ten day course! CRST outsources
    that college for their driver shortage.

       The first day at Hawk Eye Community
    College I was informed about all the rules of
    the College. The course would run with no days
    off which I was fine with. The courses cost
    would be $1400.00 which I was not informed
    about by CRST, but still was fine with! Was
    also informed that my hotel that CRST put
    me up in would have to be paid for by me
    also! Was fine with that, but started wondering
    how I was put into debt around $2000.00 the very
    second day, but was still ok with that for
    a CRST representative called via like a phone con-
    ference no video and explained to the class
    it would be deducted from your CRST pay at $40.00
    a week until paid in full.

       Keep in mind Glass Door Reviewers about
    CRST. I am making a 40 day journey about as
    short as possible!

       Hawk Eye Community College
    is and was in my opinion the best training center
    I have ever ran into to obtain a CDL. The staffs
    only complaint, was that CRST/NADA was not sending
    over enough students/refreshers. CRST was being greedy
    about the Government Grant money/Grants in my opinion.

       CRST houses you with a roommate or when
    taking any of their refresher courses to obtain
    a CDL class A license! If you end up in Cedar Rapids
    Iowa for a CRST refresher course, or to receive a class
    A, you will be housed with TWO roommates! They
    have two locations in Cedar Rapids. The Training Head
    Quarters and NADA. I never visited or was sent to NADA.
    NADA is were you are trained to receive your Class A,
    unless you were lucky and sent over to Hawk Eye.
    The Head Quarters Training Center is mostly used for
    Orientation and sending you out to start working for
    CRST. They have three buildings. Expedited, Dedicated,
    and what I call the main building Housing.

       Back to my story. When I showed up in Waterloo
    Iowa at the hotel for my refresher course to be completed
    at HCC= Hawkeye Community College, my first roommate was from
    Ethiopia. Very nice guy, and was heading back to
    Cedar Rapids Iowa in a couple days to start working
    for CRST as a Owner Operator if I remember correctly.

       My second roommate showed up a day later at the hotel.
    I had two days left at HCC! The last night at the Hotel my
    phone was stolen. This guy was from Atlanta and all
    about some kind of Gang, and kept claiming I was stealing
    his stuff. I took my phone loss, which I had previously
    all set up for this job. Found a cheap one at a near by
    store and headed to Cedar Rapids for CRST orientation.

       Orientation lasts 3 to 4 days depending on CRSTs
    current staff situation! Orientation involves making
    sure you brought your non laminated social security card,
    current and non expired medical card, and of course your Class
    A license! After watching a good amount of videos and
    going over the many safety issues that can and will
    arise out on the road, along with a good amount of tests,
    you will be introduced to part of the CRST operations
    staff!

       You will then be assigned a Driver Manager through
    your Driver Services Manager who will then tell you
    who your Lead driver will be the first 28 days out!

       My conclusion, and what happened next. My assigned Driver
    Manager was a very nice person. He kept my Lead driver and
    I loaded the whole time out. My Lead driver became stressed
    the first nine days out. Keep in mind I was his first
    student and it was his first time training. My lead driver
    became stressed for he usually was home once a week and
    now that was not happening. I felt he was taking it out on me,
    and I decided to keep the bull butter to myself, for my
    Driver Manager was handed double the work load, as in 2 fleets because
    another Driver Manager was fired and CRST handed that
    work load to my current Driver Manager. He was sending
    out a please no phone calls message over the Qualcomm on
    a daily basis until the company found another Driver Manager.
    He stated the phone calls were quite overwhelming for him to
    answer all of them. Please communicate over the Qualcomm
    only was his message!

      After my 28 days out with the Lead Driver that was his first
    time training a student, it was time to head back to Cedar
    Rapids for my evaluation from the Lead Driver. He stated on my
    paperwork at the last minute, without letting me see his
    review first, in front of a busy Friday transflo office,
    that I would not make a good CRST driver, and stating that I needed to
    sign all four pages. This guys only goal the whole time
    out with me in my opinion, was to get his dedicated lane back
    with CRST with a new Co Driver that he already had set up
    upon arrival, since he lost his last Co Driver! I picked up
    and hauled a load a little under half way that was not
    going to be delivered by me for I was off the truck and
    the load was headed to Spokane Washington!

       In conclusion I contacted my Driver Manager via email
    and asked if I was terminated, for my Lead Driver stating
    I would not make a good CRST driver! He stated no that the
    company has to get/give a second opinion. I did not tell him
    my Lead driver had a attitude problem giving the bird to most of
    the bad traffic he encountered out on the road. I did tell
    that Lead Driver to knock that off, for that could come back
    on me! My Lead Driver also had 2 accidents backing up in
    his career, and stated that was why I would not make a good
    CRST Driver! I never rush my backing and never will. My
    Lead Driver would try rushing my backing and I would not
    listen according to him. Still no accidents on my end.

       My Driver Manager handed over my situation to the Driver
    Services Manager who finally called me after one day stating
    the truck was in Cedar Rapids to receive a second CRST
    review and she would call me back when they had personnel
    to take me out for the test. She never called me back that
    day, so I called her back leaving a message for what to
    do. Have not heard from CRST for 3 days now. All that
    company preached about was communication is the key. In
    my opinion CRST became to big to fast and now have no
    decent communication skills what so ever, except in keeping
    the flow of Orientation, Safety, and training knew drivers
    from around the WORLD that have no clue what being an
    over the road truck driver consist of. The truck is your
    home. Good luck drivers.

    Advice to Management

    Someone needs to go in as an under cover boss and check things out


  10. "CRST Dedicated Services"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Driver in Riverside, CA
    Former Employee - Driver in Riverside, CA
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at CRST International full-time (More than 3 years)

    Pros

    I loved the job; I got paid great, we drove from California to Texas so the miles were always there. Home twice a week about 850$ a week.

    Cons

    Little home time, always on the road. Always on the go ... No time for yourself if your the type of person who enjoy building relationships this job isn't for you because nine times out of ten your alone.

    Advice to Management

    Keep up the great work

    CRST International Response

    Jul 11, 2016

    Thank you for your comments, we appreciate your work that was done with CRST Dedicated!


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