CRST Logistics Reviews | Glassdoor

CRST Logistics Reviews

Updated November 6, 2017
14 reviews

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2.8
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Kent Jordan
5 Ratings

14 Employee Reviews

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  1. "Admin Assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Administrative Assistant in Cedar Rapids, IA
    Current Employee - Administrative Assistant in Cedar Rapids, IA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at CRST Logistics full-time (Less than a year)

    Pros

    The staff are friendly, high standing in the community and trucking business. A nice benefit package.

    Cons

    The starting pay is a little lower than other job of the same type in the area.


  2. "Capacity Executive"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Approves of CEO

    Pros

    Friendly Environment, Easily found team mates willing to help

    Cons

    Brokering freight is hard and if the freight is not there to sell, you will get frustrated.

  3. "Account Coordinator"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at CRST Logistics full-time

    Pros

    Account responsibility to engineer, implement and operate a cost-effective transportation solution for various products. Responsibilities include:
    • Develop contracts to provide a cost effective shipping solution
    • Set up shipment schedule for both outbound and inbound freight
    • Monitor shipment schedule to ensure on delivery of product
    • Coordinate with 3rd party shippers when need to ensure on time delivery.
    • Work directly with transportation team to ensure safe and on time delivery is met.
    • Responsible for account charges and billings.

    Cons

    With my sales and orthopedic background I believe I am not utilizing my talents. I have a strong personality that allows me to make long lasting realtionships with people, and with my current position it isn't being utlized.

    CRST Logistics Response

    Jun 5, 2017

    Thanks so much for your comments! Feel free to talk with your manager about your talents you feel aren't being utilized, sometimes there are additional tasks or other opportunities within that could... More


  4. "Pays the bills, kind of"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Executive in Cedar Rapids, IA
    Current Employee - Account Executive in Cedar Rapids, IA
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at CRST Logistics full-time (More than 3 years)

    Pros

    Understanding managers when in he right department, opportunities to grow basic knowledge of industry and tools needed for most jobs.

    Cons

    Seem very gender dependent when it comes to advancement, difficult to earn higher wages but always plenty of work to do...more than one person should be responsible for some days


  5. "Sales Executive"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Executive in Cedar Rapids, IA
    Former Employee - Sales Executive in Cedar Rapids, IA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at CRST Logistics full-time

    Pros

    A couple of decent people to work with.

    Cons

    Terrible management on all levels. Communication is almost non existent, and all of logistics is very poorly structured. Cursing across the room is a common occurrence, and most of the problem employees are the ones that have been there for 5+ years. Co-workers that overshare, rumors, lies, smoke & mirrors, no opportunity for advancement, and a general lack of industry knowledge spread through the entire staff definitely make this place one to avoid.

    Advice to Management

    Learn how to treat your employees and help them grow, rather than worrying about how many extra zeroes you can get in your paycheck.


  6. Helpful (1)

    "Won't be in business much longer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Capacity Executive II in Cedar Rapids, IA
    Current Employee - Capacity Executive II in Cedar Rapids, IA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at CRST Logistics full-time (More than 5 years)

    Pros

    A really fun place to work, very fast paced and decent enough people

    Cons

    Just had a massive amount of layoffs with more expected later in the year. All new business is funneled through the Cedar Rapids terminal which starved out the smaller branches ( hence why they have all either been shut down or gutted.

     The levels of management is a joke. It's a pretty small company yet there was 3 managers for a office of 10 people, and they are never on the same page. Communication is almost nonexistent most days which is hard to believe considering everybody is one 200 sq ft room.

    Advice to Management

    When you are planning on laying people off, dont try to hide it til the last minute and blind side your employees. Considering the "severance" package was one of the worst that I've ever heard of, a bit more notice would have been nice. Instead you give your employees whom you have preached a family atmosphere to for years a half day notice and a weeks worth of pay. Mighty fine way of showing thanks to people.

    CRST Logistics Response

    May 11, 2016

    When a company decides to reduce staff it is never as easy decision and it is something CRST takes very seriously. Overall 3% of our total office workforce was impacted by our recent reduction in... More


  7. "Controller"

    StarStarStarStarStar
    Current Employee - Controller in Cedar Rapids, IA
    Current Employee - Controller in Cedar Rapids, IA

    I have been working at CRST Logistics full-time (More than a year)

    Pros

    Great Atmosphere. Love the managers. Very team oriented. Would work there a long time

    Cons

    Pay could be higher. Pay a little below the average salary.

    Advice to Management

    Advice goes to Corporate Headquarters. Need to take more risks in investments and view the employee as an asset.

  8. Helpful (2)

    "account executive"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Cedar Rapids, IA
    Current Employee - Anonymous Employee in Cedar Rapids, IA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at CRST Logistics full-time (More than 3 years)

    Pros

    Working with like minded team mates to reach a goal together.

    Cons

    poor communication with all levels of management, favortism, expected to do work load of 2 people for as little pay as possible.

    Advice to Management

    Keep communication consistent and not contradictory. Recognition and advancement to the employees that put in the time and effort to succeed and leave out the politics

    CRST Logistics Response

    Mar 30, 2016

    Our employees are one of our company's greatest assets. If there is an issue in the workplace regarding "favoritism" or "politics" please bring the situation to Human Resources so... More


  9. Helpful (2)

    "Look Elsewhere"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at CRST Logistics full-time

    Pros

    Financially secure company in a industry due for growth.

    Cons

    Very vertically structured company with poor middle management.
    Upper management seems to have a grasp on making smart decisions but are tied to long-term major bonus contracts that cloud judgement.
    Middle management is a group of unqualified individuals that are poor leaders, and under-informed puppets.
    Micro-management is a major issue leaving employees uncomfortable and disgruntled.
    Base compensation for lower level employees is mediocre to poor with bonus structures that are laughable.
    The technology is awful. Any attempts for upgrading have been nothing more then band aids that provide no real solutions. They are in they process of "upgrading", to a new TMS system that is a decade old, outdated and already being replaced by more forward thinking, tech-savvy competitors currently using it.
    "CRST Logistics" is a small sector of the company and appears to be nothing but an old toy that isn't given much attention anymore.

    Advice to Management

    Start being proactive. You are leaders in a fast paced industry and do nothing but stand by and make reactive decisions The competition continues to make improvements and you do nothing by stand by and enjoy your unearned titles. Eliminate the ridiculous levels of management. Empower your young, lower level workforce, let them make decisions, keep them informed, and let them be the professionals you hired them to be.

    CRST Logistics Response

    Mar 30, 2016

    Sorry you are having this experience. If you have a specific issue with your direct manager, please bring the situation to a director or above level or to human resources so the problem can be looked... More


  10. Helpful (1)

    "Not a "career" opportunity"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Neutral Outlook
    No opinion of CEO

    Pros

    Tons of coaching; enough work to keep you busy on a day to day basis; management that wants to try to make employees happy with employment

    Cons

    No career advancement opportunities unless you are willing to wait an excessive amount of time; asking for a raise/deserving a raise is useless unless you are okay with waiting months for it to be discussed


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