CSC Program Manager Reviews | Glassdoor

CSC Program Manager Reviews

34 reviews

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Program Manager

2.2
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CSC President & CEO Mike Lawrie
Mike Lawrie
16 Ratings

Employee Reviews

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Pros
Cons
  • Work-life balance can be challenging during difficult projects (in 131 reviews)

  • Senior management does not care at all about employees (in 147 reviews)

More Pros and Cons

  1. Helpful (4)

    "Project Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Program Manager in Colorado Springs, CO
    Current Employee - Program Manager in Colorado Springs, CO
    Negative Outlook

    I have been working at CSC full-time (More than 8 years)

    Pros

    Immediate supervisors take care of employees.
    Benefits reduced in price this year.

    Cons

    Management out of touch with lower level employees.
    Pay minimum required at all levels for each job position.
    No standard pay raise each year.
    Revised rating scheme for the last 2 years so they would not have to give pay raises.


  2. Helpful (1)

    "Program Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Program Manager in Tysons Corner, VA
    Current Employee - Program Manager in Tysons Corner, VA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at CSC full-time (More than a year)

    Pros

    Peers are great, work is usually interesting

    Cons

    very broken organization, high mgmt. turnover, layoffs weekly, sales pipeline weak, too many new sales personnel; no people management most field consultants rarely hear from their own management, every effort seems to be associated with grand plan of reducing costs and not I at all about quality to client.

    Advice to Management

    Realizing everyone is very busy, please take time to communicate and sincerely thank the employees who are delivering the solutions. The weekly or monthly "staged" videos from Mike Laurie are not the solution - management needs to place themselves in the shoes of employees and consider how difficult things are. CSC has become internally focused due to the constant upheavals and clients see what is happening. Also, please realize that "off-shoring" is not the answer to lower costs, it may be initially, however it is not a long term, high quality solution. As the economy improves in the US, so it goes in India and as that happens there is even more churn and lack of continuity in India delivery which is unstable at best. Unless you have a huge India staff in the US to supervise the off shore resources, the delivery results are abysmal.

  3. Helpful (1)

    "Also ran!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Program Manager in Falls Church, VA
    Former Employee - Program Manager in Falls Church, VA
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great clients to work for.

    Cons

    Frequent changes in management.
    Inflexible vacation policy.


  4. Helpful (1)

    "Sr. Program Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Program Manager in Dallas, TX
    Current Employee - Senior Program Manager in Dallas, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at CSC (More than 10 years)

    Pros

    Challenging / interesting consulting projects with many fortune 500 companies. Company is fairly stable and has been around for a very long time. Work from home opportunities are very prevalent.

    Cons

    Upper management suite is a revolving door. No real direction or strategy for success. Sr. Management doesn't recognize people are the most important asset.

    Advice to Management

    Take care of hard working grunts that are making you very wealthy


  5. Helpful (4)

    "You're just a number, nothing more"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Principal Program Manager in Austin, TX
    Former Employee - Principal Program Manager in Austin, TX
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Great pay, Great Teams (ServiceMesh)

    Cons

    Lousy management, too worried about the bottom line. Corporate treats you like a number and will lay you off to meet revenue estimates. NO SOUL

    Advice to Management

    Pull your heads out and realize the only reason you are profitable is your employees and you should start treating them as the valuable assets they are.


  6. "Sr Program Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Program Manager in Peyton, CO
    Former Employee - Senior Program Manager in Peyton, CO
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at CSC (More than 8 years)

    Pros

    Good company to work for

    Cons

    Don't take care of their people

    Advice to Management

    Review the project status before making business decision about people


  7. Helpful (5)

    "Your just a butt in a chair."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Program Manager in Washington, DC
    Former Employee - Senior Program Manager in Washington, DC
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Interesting work with the DoD

    Cons

    No matter how hard you worked, you were just the next number on the cart of accounts.

    Advice to Management

    Understand that you are dealing with families, not just one individual. We need our jobs to feed our families. Don't look at your employees as a means just to put on an addition to your house then dump them.

  8. "Great career with CSC"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Program Manager in Washington, DC
    Current Employee - Senior Program Manager in Washington, DC
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    Many opportunities to explore other roles in own group and other groups.

    Cons

    Too many layers of manage who took an "ivory tower" approach to dealing with contributing lower level employees.

    Advice to Management

    I believe the 17 layers of management have been collapsed to six, but the heart and soul of the company has been gutted.


  9. Helpful (4)

    "Tread carefully"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Program Manager in Falls Church, VA
    Former Employee - Program Manager in Falls Church, VA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at CSC full-time (More than 10 years)

    Pros

    It was a good company to work for with many opportunities to work in several different capacities. It has given me the ability to grow from a Technical Architect to a Sales Business Development Manager. However, that was the old CSC. The new CSC is not as a attractive.

    Cons

    CSC is going through a total makeover. Every Friday, employees are waiting to hear if they will be escorted out of the building as part of an overall corporate makeover. I've worked with many different groups across commercial, federal and state government contracts over the past 14 years. I can safely say that I only know a handful of people who are still at CSC.

    Advice to Management

    Settle down with the corporate makeover. Yes, you may be making the company attractive to Wall Street, but on the street, CSC has the worst reputation and CSC will not be able to attract the talent required to be competitive.


  10. Helpful (5)

    "Dead End"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Program Manager
    Former Employee - Program Manager
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at CSC full-time (More than 5 years)

    Pros

    Working from home, nothing more

    Cons

    Hours, no raises, no bonus. Goal to cut staff by 40% to get employees to self pay for a relocation to one of their new centers. The only benefit is going away. Reorgs every other week. Revolving door. Horrible expensive benefits. 401k match only happens once a year at the end of the year. Forced vacations so you can't go on vacation when you want. You spend most of your time thinking about what to do NOT to get laid off that month. Contracts being signed are for solutions that are not defined. CSC tells customer that we have implemented and we build the solution using the first sucker who buys it. No architects involved in design. No documentation that is accurate which allows people to secure their jobs by not sharing what they do. No teaming or recognition.

    Advice to Management

    Focus on your talent. Employees have no incentive to stay now that the economy has turned around.