CSG International Reviews | Glassdoor

Find your next job here

CSG International Reviews

Updated February 18, 2018
262 reviews

Filter

Filter

Full-timePart-time

3.9
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
CSG International CEO and President Bret Griess
Bret Griess
39 Ratings

262 Employee Reviews

Sort: PopularRatingDate

Pros
Cons
  • Work life balance might miss due to on call responsibilities (in 7 reviews)

  • limited opportunities and slow career growth (in 12 reviews)

More Pros and Cons

  1. "Software QA Engineer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Software QA Engineer in San Francisco, CA
    Former Employee - Software QA Engineer in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at CSG International full-time (Less than a year)

    Pros

    Money, experience, skills, opportunities, time

    Cons

    Tight deadline, pressure, time, office


  2. "CSGi Review"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at CSG International full-time

    Pros

    Company investing in the future

    Cons

    Not as well known as competitors

  3. Helpful (1)

    "CSG"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at CSG International full-time

    Pros

    Good work/life balance and flexibility

    Cons

    Unable to make decisions on your own


  4. Helpful (1)

    "Senior Business Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Business Analyst in Chicago, IL
    Former Employee - Senior Business Analyst in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at CSG International full-time (Less than a year)

    Pros

    +Interesting work
    +Flexible hours for the most part & unlimited PTO (just get your stuff done type of philosophy)
    +People

    Cons

    -Management is oblivious as to the LOE required to "keep the lights on" (its normally high) so you wont get noticed/promoted unless you're taking on large flagship projects

    Advice to Management

    Find a way to give more credit/recognize to those who have to put up with handling the necessary lesser tasks that keep the business running.


  5. Helpful (3)

    "Great place to work and decent company, but bad tech."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Software Development Engineer in Chicago, IL
    Former Employee - Software Development Engineer in Chicago, IL
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at CSG International full-time (More than a year)

    Pros

    Great work-life balance
    Unlimited vacation
    Decent work from home policy
    Great people
    Casual dressing
    Laid back environment

    Cons

    The technology is not exactly cutting edge, and CSG has not made the best choices in the tech they use. This decision is made by the higher ups, and developers have little control on what technology is being used.

    It's easy to stagnate, since there isn't new technology to use or learn. Most of the tech that is used isn't the greatest, or is outdated. Most of the things you will end up learning are proprietary.

    There is a lack of good or great developers. There are some great people at CSG, but most developers are average. A recent hiring blitz brought on many new developers, with few good developers to help guide them.

    The quality of the code could be much better, should management allow developers to take a step back and refactor the platform.

    Advice to Management

    Listen to your developers, if something needs to be refactored or rewritten, take the time to do so.

    Get more input from employees when it comes to making decisions about technology.

    Enforce best practices when it comes to the code base.


  6. "Good place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at CSG International full-time

    Pros

    - Solid management team
    - Good, fast-paced industry
    - Fun culture

    Cons

    - Career path needs some work


  7. "Great employer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at CSG International full-time

    Pros

    - Great people
    - Probably best leadership in the area
    - Benefits

    Cons

    - Their business space is not among the fastest growing

    Advice to Management

    None

  8. "CSG International"

    StarStarStarStarStar
    • Culture & Values
    • Senior Management
    Current Employee - Facilities Assistant - Temp
    Current Employee - Facilities Assistant - Temp
    Recommends
    Positive Outlook

    Pros

    The people are fantastic - all levels. They treat their employees with respect and courtesy. The perks that they provide are great.

    Cons

    I can't think of any.


  9. "A Nice Place To Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at CSG International full-time

    Pros

    Casual environment, flexible schedules, challenging work

    Cons

    As with anywhere, some teams are great to work for and some teams not so much. Some teams push boundaries of technology and continue to work on the bleeding edge, and others stick with the old technology that they are confortable with.


  10. "Talent Management?"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Development Manager in Omaha, NE
    Current Employee - Software Development Manager in Omaha, NE
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at CSG International full-time (More than 8 years)

    Pros

    For some individuals, it is possible to be promoted several times within a few years of being hired.

    Cons

    Others have been with the company with nearly a decade with no promotion or any opportunities and have been ignored by management and HR. A friend posted for an internal position and received a rejection email over a month later.

    Advice to Management

    Find ways to appreciate those who add value before we lose our customers.


Showing 262 of 270 reviews
Reset Filters