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CSG International Reviews

33 reviews

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Bret Griess
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33 Employee Reviews

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Pros
Cons
  • Career growth may be limited due to the number of long tenured employees (in 10 reviews)

  • No work-life balance now a days (in 5 reviews)

More Pros and Cons

  1. "Lack of direction"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Omaha, NE
    Former Employee - Anonymous Employee in Omaha, NE
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    There a some realley talent people there but they are depended on too much!

    Cons

    Management will tell you that it is more important to do the job right but the reality is they just want it done quick and let the problems be fixed by those guys in support.

    Advice to Management

    Live what you say and everyone will be happy.


  2. Helpful (2)

    "Eh..."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales in Omaha, NE
    Current Employee - Sales in Omaha, NE
    Neutral Outlook

    I have been working at CSG International full-time

    Pros

    Good Family Benefits, Midwestern Culture

    Cons

    Don't try to climb the corporate ladder here- there are people who have been hanging onto their rung for decades. Try another ladder.

    Advice to Management

    Create more career advancement opportunities


  3. "Ok job until you find another one."

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Stable, overtime available, breakfast on fridays, schedule, possibility for bonus.

    Cons

    No real opportunities for advancement, schedule, pay, uncaring, training, didn't feel like all the hard work was worth it or truly recognized.

    Advice to Management

    Businesses aren't in the business of keeping people employed but happy employees are one of the most meaningful metrics in business and you fall flat here. Used to be a good company that valued your employees now it's about filling openings with a number for as little as possible.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (1)

    "Trending Downward"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Omaha, NE
    Former Employee - Anonymous Employee in Omaha, NE
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at CSG International full-time (More than 10 years)

    Pros

    CSG is a place where employees can hone their skills.

    Cons

    Management is out of touch. The only thing CSG has to offer it's current and potential clients is a lower price.

    Advice to Management

    Take your blinders off.


  6. Helpful (2)

    "Good Pay, Bad Culture, Bad Management"

    Star Star Star Star Star
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Fun and young co-workers. Beer Fridays. Good pay.

    Cons

    Almost everything. Absent managers, little room for growth and work that moves at a snail's pace.


  7. Helpful (3)

    "Smart people who don't know how to run a software company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Developer in Englewood, CO
    Former Employee - Developer in Englewood, CO
    Doesn't Recommend
    Negative Outlook

    I worked at CSG International full-time (More than a year)

    Pros

    good benefits, flexible schedule, cool product concept

    Cons

    non-communicative management, regular layoffs, lack of customers and uncertain future

    Instead of a software development process, there are just regular "heroic efforts" by a few people to get "something working" for whatever the current big push is.
    Most of the interesting work is outsourced to contractors.

    Advice to Management

    Respect is a 2-way street.
    Communication from Invotas management only occurs when:
    - You are being chastised for doing something wrong,
    - They need you to work overtime to handle the latest emergency
    - You are being layed off

    Employees need tasking, priorities, and goals. A software company needs processes and culture that enables all developers to collaborate, contribute, and improve.


  8. Helpful (2)

    "Snail Pace Place"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at CSG International full-time

    Pros

    Lots of good people in the rank and file. Ample time to learn on the job and to stand out with effort. Compensation generally average to above average.

    Cons

    Things move forward slowly. Heavy emphasis on new products, but they hit the field before they are ready. Not overly disciplined with the implementation of changes and clients feel the impact. Management seems to want to take the next big step, but they are never really sure what that step is or what it requires. Movement up the ladder is slow -- and exposure to downsizing is real about twice each year.

    Advice to Management

    Take a broader view of the movement of the industry and assume leadership in driving change to better position yourselves to serve future needs. Dramatic change coming and doing things the way you have for 20 years will not make the grade going forward. Vision and a coherent, well-communicated strategy will go a long way as client base continues to evolve.


  9. Helpful (2)

    "Watch Out! Lack of respect across the company for employees and clients."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook

    I worked at CSG International full-time (More than 10 years)

    Pros

    Relaxed environment, client base is respectful. Products are robust.

    Cons

    Management is poor. Products are over-priced for prospects in Tier 2 - 3 levels. Client relations are very lacking. Company cares only for numbers and not for customer base. When economy is slow, company lays off hard workers other than those responsible for failure. CSG lacks ability to enter new market segments and maintain relationships with partners and clients.

    Advice to Management

    Respect the clients you have.


  10. Helpful (3)

    "Negatives slightly outweigh the positives"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Systems Administrator
    Current Employee - Systems Administrator
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at CSG International full-time

    Pros

    Work schedule is pretty flexible. Pay is pretty good. Seems like most lower management is down to earth and good to work for.

    Cons

    Leadership communicates with employees like they are marketing to their clients. Middle management stuck in perpetual bureaucracies where progress is measured in millimeters. Company is consumed by endless paperwork. Every new project is a priority with not enough manpower to keep up.

    Advice to Management

    CSG used to be a place people raved about working at, no longer. Stop investing in resiliency after resiliency plan and try looking to your employees for solutions. Morale is at an all time low, time to act.


  11. Helpful (2)

    "Used to be a Great Place to Work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Denver, CO
    Current Employee - Anonymous Employee in Denver, CO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at CSG International full-time

    Pros

    There are opportunities for advancement.

    Cons

    Management is out of touch with the teams that perform the work. The administrative work has hit a level where it is hindering employees from doing their job efficiently and effectively.

    Advice to Management

    Let the employees do their job.



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