CSG International Reviews | Glassdoor

CSG International Reviews

Updated December 8, 2017
40 reviews

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5.0
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CSG International CEO and President Bret Griess
Bret Griess
15 Ratings

40 Employee Reviews

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Pros
  • Good Work Life Balance,Organised work (in 37 reviews)

  • They prefer old employees and give them ample work from home opportunity (in 14 reviews)

Cons
  • Work life balance might miss due to on call responsibilities (in 7 reviews)

  • limited opportunities and slow career growth (in 12 reviews)

More Pros and Cons

  1. "Can't imagine leaving CSG"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Denver, CO
    Current Employee - Anonymous Employee in Denver, CO
    Recommends
    No opinion of CEO

    Pros

    As the saying goes, CSG has been very, very good to me ;-) I move to CSG several years ago from the banking industry and have rarely regretted that decision. CSG has offered me steady, secure employment, which is in short supply today. Although there have been some rocky roads regarding an occasional project or reporting manager, the work atmosphere I'm working in is healthy and supportive. Plus they pay well and they pay every two weeks!

    Cons

    I've worked on the occasional project where the team was not functioning well and the team members’ attitudes were negative. Eventually those projects were closed and the teams disbanded. In my opinion, most of those projects should have died months before they did.

    Advice to Management

    Management is doing a fine job now and I would ask that they do two things:
    - Keep valuing your employees because they are your most important resource.
    - Keep the lines of communication open with the rank and file.


  2. "Positive environment to work."

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Test Engineer II in Omaha, NE
    Current Employee - Test Engineer II in Omaha, NE
    Recommends
    Approves of CEO

    Pros

    They are flexible, you can move up if you work hard, and a casual company.

    Cons

    Could be orginized with training and teamwork.

    Advice to Management

    Make sure you are looking forward at goals.

  3. "Challenging,"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Omaha, NE
    Current Employee - Manager in Omaha, NE
    Recommends
    Approves of CEO

    Pros

    Opportunity for professional growth
    Expanding company with strategic direction to succeed
    Employee knowledge is great due to longevity

    Cons

    Due to growth, running out of physical office space


  4. Helpful (2)

    "Great"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Business Analyst in Omaha, NE
    Current Employee - Business Analyst in Omaha, NE
    Recommends
    Approves of CEO

    Pros

    People are great and very intelligent.

    Cons

    Process is a bit overburdened, but does help create consistency.

    Advice to Management

    Setup formal mentoring program for employees.


  5. "Forward thinking company..."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Contractor - Senior Instructional Designer in Centennial, CO
    Current Contractor - Senior Instructional Designer in Centennial, CO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at CSG International as a contractor (More than a year)

    Pros

    CSG assembled a very strong team to assist with providing the training for an Oracle 12.1 upgrade. Good project management and good people to work with.

    Cons

    The project was daunting and the task to train over 8500 employees on all of the new processes was difficult. Most of the SME's involved were very pro-active but several were difficult to work with.

    Advice to Management

    Convince the SME's to be more available to the training team.


  6. "Good, caring people at every level"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Product Analyst in Omaha, NE
    Former Employee - Product Analyst in Omaha, NE
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at CSG International full-time (More than a year)

    Pros

    Great flexibility and work/life balance available here. Friendly people who always seem willing to work together for the good of the team.

    Cons

    Major North American headquarters/facilities are in colder climates-but not much in their control there.

    Advice to Management

    Keep the culture; it's great to work in a collaborative environment where people pull together towards common goals.


  7. Helpful (1)

    "Good working experience in a very stable environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Engineer in Omaha, NE
    Current Employee - Software Engineer in Omaha, NE
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at CSG International full-time (More than 8 years)

    Pros

    - Strong commitment to work-life balance
    - Wide variety of projects with varying technical requirements means there's always something challenging available to do
    - Very talented co-workers, with lots of opportunity for self-improvement available

    Cons

    - Major changes in the industry are proving to be major hurdles in determining the direction the company wants to take with future growth
    - A heavy emphasis on cost-savings usually means hiring freezes, or the rare very minor downsizing
    - Technical promotions can be few and far between

  8. "Amazing Team"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I have been working at CSG International full-time (Less than a year)

    Pros

    An amazing team with very inventive ideas. Fast-paced and stressful but completely worth it. Everyone is valued and opinions matter. Part of CSG International yet mostly independent.

    Cons

    None. The team is amazing and the growth will be stellar

    Advice to Management

    Keep up the great work!


  9. "Good people - future focused"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Vice President in Omaha, NE
    Former Employee - Vice President in Omaha, NE
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    CSG is a true meritocracy. If you are smart and work hard, you will be rewarded. Much of the senior leadership has been developed from within.

    Cons

    There is real uncertainty about the North American cable/DBS space's future. CSG has a history of strategic under-commitment.

    Advice to Management

    Diversify, Invest, and understand the current company. The winning strategy will be derived from understanding what CSG does well, and how you create value, today.


  10. Helpful (2)

    "LOVE IT!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous in Omaha, NE
    Current Employee - Anonymous in Omaha, NE
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at CSG International (More than 10 years)

    Pros

    Flexible and pays well, less filling tastes great

    Cons

    Outdated benefits, tenured people are so awesome its hard to shine


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