CSG International Reviews | Glassdoor

CSG International Reviews

Updated April 24, 2017
216 reviews

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3.5
Star Star Star Star Star
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Bret Griess
15 Ratings

216 Employee Reviews

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Pros
Cons
  • Career growth may be limited due to the number of long tenured employees (in 10 reviews)

  • No work-life balance now a days (in 5 reviews)

More Pros and Cons

  1. "Improvement Role"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at CSG International full-time (More than a year)

    Pros

    Great group of people to work with and a very laid back work environment. The company just implemented a new vacation policy, which allows its employee's unlimited vacation based upon company needs at the time. Decent benefits that match most corporations in the US.

    Cons

    They go thru re-organizations often and promote people with no experience in managing other into management roles. Small company with internal issues that is hurting its customers/clients.

    Advice to Management

    Needs better focus and holding management accountable for results.


  2. "Good and bad"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at CSG International full-time (More than 5 years)

    Pros

    A great team of people to work with

    Cons

    Don't seem to value some functions as highly as they should

    Advice to Management

    Retain your best people by making them feel more valued


  3. "Company review"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at CSG International full-time

    Pros

    HR policies, flexibility and travel policies

    Cons

    Rigid senior management not reactive to new thoughts


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Vice President"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at CSG International full-time

    Pros

    Innovative, Respectful, Performance Oriented, Customer Focused

    Cons

    Sometimes a little slow moving, Conservative


  6. "Project Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Project Manager
    Former Employee - Project Manager
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at CSG International full-time (More than 5 years)

    Pros

    Great culture, challenging work and growth prospects

    Cons

    Could improve on rotation time chances to other markets


  7. "print"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Printer in Omaha, NE
    Former Employee - Printer in Omaha, NE
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at CSG International full-time (More than a year)

    Pros

    benefits are at best decent

    Cons

    hours were def the worst


  8. Helpful (3)

    "A solid place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Developer in Chicago, IL
    Current Employee - Software Developer in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at CSG International full-time (More than 3 years)

    Pros

    The Chicago office has the feel of a startup while still maintaining the stability of a big company. The tech is extremely challenging and the Ascendon product is very complex. After several years I am still learning something new every day.

    In terms of benefits, CSG takes the cake. Unlimited vacation, paid parental leave, all kinds of insurance, even life insurance for dependents and random things like legal insurance. Some teams also get flexibility to work from home. They definitely care about you.

    They have also made a lot of effort to listen to employees. Recently they started redoing the art across the office, got better coffee, created a relaxation room, and other things that often correlate with a modern work environment. I'm excited to see us continue to grow.

    Cons

    The people can take a while to warm up and some never do. It's a high tech environment with a lot of fast moving projects so often times the crunch takes priority over coworker relationships. That's not to say you don't have support, but don't expect to be friends with everyone.

    Also, getting ramped up can be difficult with such a complex technical product but if you show some initiative right away then you'll be successful. It took me over a year to feel comfortable. This isn't a good place to work if you don't have some tech chops.

    Advice to Management

    It would be great if we could bust down some of the silos between the teams that tend to exist due to the divide in technology type - web, apps, etc. Allowing employees to see and impact the bigger picture more often would be very empowering.


  9. "Top Heavy"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Omaha, NE
    Former Employee - Anonymous Employee in Omaha, NE
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at CSG International full-time (More than 10 years)

    Pros

    Good work is well rewarded.

    Cons

    Lots and lots of managers, each with very few direct reports. Hard to identify clear responsibilities from one team to the next, with teams having similar and confusing titles.


  10. "good"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Good Personal and Professional Life Balance

    Cons

    Stagnant Growth. limited opportunities and slow career growth.


  11. "Contracts"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Contracts in Omaha, NE
    Former Employee - Contracts in Omaha, NE
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at CSG International full-time

    Pros

    Knowledgeable employees, good infrastructure and facilities

    Cons

    Communication of goals and objectives. Job stability


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