CSG International Reviews | Glassdoor

CSG International Reviews

Updated August 8, 2017
34 reviews

Filter

Filter


2.0
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
CSG International CEO and President Bret Griess
Bret Griess
1 Rating

34 Employee Reviews

Sort: PopularRatingDate

Pros
  • Good Work Life Balance,Organised work (in 37 reviews)

  • They prefer old employees and give them ample work from home opportunity (in 14 reviews)

Cons
  • Work life balance might miss due to on call responsibilities (in 7 reviews)

  • limited opportunities and slow career growth (in 12 reviews)

More Pros and Cons

  1. "Technical Consultant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at CSG International full-time

    Pros

    1. Work life balance
    2. Learning opportunity
    3. Flexible Timings
    4. Co-employees are very friendly and helpful

    Cons

    1. Favouritism for specific community people
    2. Promotions are less unless you're ready to butter your bosses
    3. No future planning
    4. No new technology, hardly any up-gradation to their product.
    5. Be ready to do testing, development or automation regardless of whether you are a developer or tester.
    6. No skilled manager
    7. Improper planning of architects leading to late releases

    Advice to Management

    Hire some new capable/knowledgeable/efficient managers are architects who could help you guys to grow the company to a better one.


  2. "Lack of direction"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Omaha, NE
    Former Employee - Anonymous Employee in Omaha, NE
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    There a some realley talent people there but they are depended on too much!

    Cons

    Management will tell you that it is more important to do the job right but the reality is they just want it done quick and let the problems be fixed by those guys in support.

    Advice to Management

    Live what you say and everyone will be happy.

  3. Helpful (1)

    "This was a good company to work some time back"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Associate Architect in Bengaluru (India)
    Former Employee - Associate Architect in Bengaluru (India)
    Doesn't Recommend
    Disapproves of CEO

    I worked at CSG International full-time

    Pros

    Salary is good.
    Many skilled and good experience people in the company who has good telco knowledge.
    You will get good domain knowledge.
    Senior technical colleagues are helpful

    Cons

    No work-life balance now a days.
    Ask to work on weekend as well.
    Be ready to do any kind of work either you are a developer or architect, you will have to do anything, ex. testing also.
    No future plan, no personal or career growths for employee.
    No skilled managers, they are continuing with old and in-efficient managers, who leads to improper planning and it causes developer and testers to work late night and weekends.

    Advice to Management

    Do the planning well.
    Hire some new capable managers who can help to grow.


  4. "Singleview consultant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    - Colleagues are friendly and supportive
    - Everybody behaves and acts professionally
    - You get paid well considering your technical skillset

    Cons

    - You specialize mostly in technology that is 10+ years old.
    - You are not really learning useful hard skills.
    - Many lay-off rounds reduce work morale.
    - Management lacks direction and continuity.

    Advice to Management

    What do you do when you have a dying dinosaur in your hands? It's an extremely difficult position to deal with for anyone. Drastic measures are required to save what can be saved...


  5. Helpful (2)

    "Eh..."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales in Omaha, NE
    Current Employee - Sales in Omaha, NE
    Neutral Outlook

    I have been working at CSG International full-time

    Pros

    Good Family Benefits, Midwestern Culture

    Cons

    Don't try to climb the corporate ladder here- there are people who have been hanging onto their rung for decades. Try another ladder.

    Advice to Management

    Create more career advancement opportunities


  6. "Ok job until you find another one."

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Stable, overtime available, breakfast on fridays, schedule, possibility for bonus.

    Cons

    No real opportunities for advancement, schedule, pay, uncaring, training, didn't feel like all the hard work was worth it or truly recognized.

    Advice to Management

    Businesses aren't in the business of keeping people employed but happy employees are one of the most meaningful metrics in business and you fall flat here. Used to be a good company that valued your employees now it's about filling openings with a number for as little as possible.


  7. Helpful (1)

    "Trending Downward"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Omaha, NE
    Former Employee - Anonymous Employee in Omaha, NE
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at CSG International full-time (More than 10 years)

    Pros

    CSG is a place where employees can hone their skills.

    Cons

    Management is out of touch. The only thing CSG has to offer it's current and potential clients is a lower price.

    Advice to Management

    Take your blinders off.

  8. "Losing a little bit of the shine on the star that was CSG"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Toronto, ON (Canada)
    Former Employee - Anonymous Employee in Toronto, ON (Canada)
    Doesn't Recommend
    Negative Outlook

    I worked at CSG International full-time (More than 10 years)

    Pros

    The opportunity to work with Tier 1 clients was amazing along with some of the best people that I have had the good fortune to call my colleagues.

    Cons

    There is no career path laid out for most roles; in fact, there isn't really any career development going on at all. Employees are working harder with less and trying to hold on to their jobs for dear life.

    Advice to Management

    Find ways to grow the CSG offering to make it more appealing to customers. Recognize that you have to invest in your people if you want to retain them.


  9. Helpful (2)

    "Good Pay, Bad Culture, Bad Management"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Fun and young co-workers. Beer Fridays. Good pay.

    Cons

    Almost everything. Absent managers, little room for growth and work that moves at a snail's pace.


  10. "Profit cautious company"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at CSG International full-time

    Pros

    Big head office departments support.
    Lots of standards and procedures.
    Strong cable industry income in US.
    Strong data center business.
    Weak in international business.

    Cons

    Unstable income in the highly competitive telecommunication space.
    If this year the profit is good, you are safe, but no or limited raise.
    If this year the book is in red, you are in survivor mode.
    What you have done in previous years does not matter.
    The layoff culture is just business as usual for this company.

    Advice to Management

    Managers are running around, don't know who have talent and who are pretending.
    The yearly performance review is waste of time. Doesn't matter whether you are outstanding or average, everyone have the same raise, and everyone is not immune next year.
    The products are no good and are not selling. Need new products with the latest technology.
    Punishing the employees won't help the products.


Showing 34 of 254 reviews
Reset Filters