CSG International Reviews | Glassdoor

CSG International Reviews

Updated March 10, 2017
27 reviews

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5.0
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Bret Griess
4 Ratings

27 Employee Reviews

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Pros
Cons
  • Career growth may be limited due to the number of long tenured employees (in 10 reviews)

  • No work-life balance now a days (in 5 reviews)

More Pros and Cons

  1. "Vice President"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at CSG International full-time

    Pros

    Innovative, Respectful, Performance Oriented, Customer Focused

    Cons

    Sometimes a little slow moving, Conservative


  2. "Project Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Project Manager
    Former Employee - Project Manager
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at CSG International full-time (More than 5 years)

    Pros

    Great culture, challenging work and growth prospects

    Cons

    Could improve on rotation time chances to other markets


  3. "A solid place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Developer in Chicago, IL
    Current Employee - Software Developer in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at CSG International full-time (More than 3 years)

    Pros

    The Chicago office has the feel of a startup while still maintaining the stability of a big company. The tech is extremely challenging and the Ascendon product is very complex. After several years I am still learning something new every day.

    In terms of benefits, CSG takes the cake. Unlimited vacation, paid parental leave, all kinds of insurance, even life insurance for dependents and random things like legal insurance. Some teams also get flexibility to work from home. They definitely care about you.

    They have also made a lot of effort to listen to employees. Recently they started redoing the art across the office, got better coffee, created a relaxation room, and other things that often correlate with a modern work environment. I'm excited to see us continue to grow.

    Cons

    The people can take a while to warm up and some never do. It's a high tech environment with a lot of fast moving projects so often times the crunch takes priority over coworker relationships. That's not to say you don't have support, but don't expect to be friends with everyone.

    Also, getting ramped up can be difficult with such a complex technical product but if you show some initiative right away then you'll be successful. It took me over a year to feel comfortable. This isn't a good place to work if you don't have some tech chops.

    Advice to Management

    It would be great if we could bust down some of the silos between the teams that tend to exist due to the divide in technology type - web, apps, etc. Allowing employees to see and impact the bigger picture more often would be very empowering.


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  5. "Database engineer"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Database Engineer in Dallas, TX
    Former Employee - Database Engineer in Dallas, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at CSG International (More than a year)

    Pros

    Work flexibility and great culture

    Cons

    nothing that i have noticed


  6. "Sr. Executive admistrative assistant"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Executive Administrative Assistant in Englewood, CO
    Former Employee - Senior Executive Administrative Assistant in Englewood, CO
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at CSG International (More than 8 years)

    Pros

    People, culture, each employee is valued as a contrubutor
    , everyone has a voice, thinking outside the box welcome, executive team really has open door policy

    Cons

    New CEO in place so still trying to find his footing. He was previously COO so has history but role has expanded so there is still a little learning curve

    Advice to Management

    None, keep rolling. Your employees are mostly long term ppl that know what needs to be done with little supervision. Trust them to do their every running of the company while exec team puts new plans in to effect


  7. Helpful (3)

    "Vice President"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at CSG International full-time

    Pros

    The only thing CSG cares more about than their employees is their ability to satisfy, if not exceed, the expectations of their clients

    Cons

    CSG's core technology is considered archaic. That said much has been, and is being done to ensure the older technology is not an inhibitor to their clients market needs.

    Advice to Management

    Keep up the good work. The recent reorganization will lead to a more focused and responsive organization. Change is never easy, but often surfaces a fresh perspetive.


  8. "csg"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Exposure to new environment

    .

    Cons

    Nothing much about csg cons

    .

    .

    .

    Advice to Management

    .


  9. Helpful (1)

    "Great place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Approves of CEO

    Pros

    Supportive management, good work-life balance

    Cons

    Not a lot of room for advancment


  10. "CSGI Review"

    Star Star Star Star Star
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at CSG International full-time

    Pros

    Flexible, relaxed and focused work environment. Friendly people.

    Cons

    None at this time. n/a


  11. "Good company to work for"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at CSG International full-time (More than 3 years)

    Pros

    Well established strong corporate structure with lots of international support, flexitime, family orientated, good salary but negotiate well at the beginning because increases are small, good career opportunities for advancement, great training opportunities, great location, great offices.

    Cons

    Benefits are not great, bonuses are terrible, poor performance is not tolerated but also not managed which results in annual retrenchments.



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