CSG International Reviews | Glassdoor

Find your next job here

CSG International Reviews

Updated January 10, 2018
258 reviews

Filter

Filter

Full-timePart-time

258 Employee Reviews

Sort: PopularRatingDate

Pros
Cons
  • Work life balance might miss due to on call responsibilities (in 7 reviews)

  • Not much of career growth, especially in Testing (in 12 reviews)

More Pros and Cons

  1. "Improvement Role"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at CSG International full-time (More than a year)

    Pros

    Great group of people to work with and a very laid back work environment. The company just implemented a new vacation policy, which allows its employee's unlimited vacation based upon company needs at the time. Decent benefits that match most corporations in the US.

    Cons

    They go thru re-organizations often and promote people with no experience in managing other into management roles. Small company with internal issues that is hurting its customers/clients.

    Advice to Management

    Needs better focus and holding management accountable for results.


  2. Helpful (1)

    "Business Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at CSG International full-time

    Pros

    Friendly people but awful management at that price

    Cons

    There are no future opportunities. Company is cheap. No advance tool. Still in middle age. Future prospects are dull.

    Advice to Management

    Please work on company politician's and people rising to positions without College Degrees. Shame on this company. People are put on performance improvement plan once the project is over to let go with severance package. This is common at CSG. They have learned new ways of firing people while saving cost.

  3. "Vice President"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at CSG International full-time

    Pros

    Innovative, Respectful, Performance Oriented, Customer Focused

    Cons

    Sometimes a little slow moving, Conservative


  4. Helpful (4)

    "A solid place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Developer in Chicago, IL
    Current Employee - Software Developer in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at CSG International full-time (More than 3 years)

    Pros

    The Chicago office has the feel of a startup while still maintaining the stability of a big company. The tech is extremely challenging and the Ascendon product is very complex. After several years I am still learning something new every day.

    In terms of benefits, CSG takes the cake. Unlimited vacation, paid parental leave, all kinds of insurance, even life insurance for dependents and random things like legal insurance. Some teams also get flexibility to work from home. They definitely care about you.

    They have also made a lot of effort to listen to employees. Recently they started redoing the art across the office, got better coffee, created a relaxation room, and other things that often correlate with a modern work environment. I'm excited to see us continue to grow.

    Cons

    The people can take a while to warm up and some never do. It's a high tech environment with a lot of fast moving projects so often times the crunch takes priority over coworker relationships. That's not to say you don't have support, but don't expect to be friends with everyone.

    Also, getting ramped up can be difficult with such a complex technical product but if you show some initiative right away then you'll be successful. It took me over a year to feel comfortable. This isn't a good place to work if you don't have some tech chops.

    Advice to Management

    It would be great if we could bust down some of the silos between the teams that tend to exist due to the divide in technology type - web, apps, etc. Allowing employees to see and impact the bigger picture more often would be very empowering.


  5. Helpful (1)

    "Top Heavy"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Omaha, NE
    Former Employee - Anonymous Employee in Omaha, NE
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at CSG International full-time (More than 10 years)

    Pros

    Good work is well rewarded.

    Cons

    Lots and lots of managers, each with very few direct reports. Hard to identify clear responsibilities from one team to the next, with teams having similar and confusing titles.


  6. "print"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Printer in Omaha, NE
    Former Employee - Printer in Omaha, NE
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at CSG International full-time (More than a year)

    Pros

    benefits are at best decent

    Cons

    hours were def the worst


  7. "Contracts"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Contracts in Omaha, NE
    Former Employee - Contracts in Omaha, NE
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at CSG International full-time

    Pros

    Knowledgeable employees, good infrastructure and facilities

    Cons

    Communication of goals and objectives. Job stability

  8. "Project Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Project Manager in Omaha, NE
    Current Employee - Project Manager in Omaha, NE
    Recommends
    Positive Outlook

    I have been working at CSG International full-time (More than 10 years)

    Pros

    Great people and great location.

    Cons

    None to indicate at this time.


  9. "Database engineer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Database Engineer in Dallas, TX
    Former Employee - Database Engineer in Dallas, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at CSG International (More than a year)

    Pros

    Work flexibility and great culture

    Cons

    nothing that i have noticed


  10. Helpful (2)

    "Sr. Executive admistrative assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Executive Administrative Assistant in Englewood, CO
    Former Employee - Senior Executive Administrative Assistant in Englewood, CO
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at CSG International (More than 8 years)

    Pros

    People, culture, each employee is valued as a contrubutor
    , everyone has a voice, thinking outside the box welcome, executive team really has open door policy

    Cons

    New CEO in place so still trying to find his footing. He was previously COO so has history but role has expanded so there is still a little learning curve

    Advice to Management

    None, keep rolling. Your employees are mostly long term ppl that know what needs to be done with little supervision. Trust them to do their every running of the company while exec team puts new plans in to effect


Showing 258 of 266 reviews
Reset Filters