CSX Reviews | Glassdoor

CSX Reviews

Updated January 21, 2018
621 reviews

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621 Employee Reviews

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Pros
  • Great pay and benefits plenty of opportunities if your willing to relocate (in 84 reviews)

  • good pay, benefits, & RETIREMENT (in 81 reviews)

Cons
  • Work life balance very challenging (in 31 reviews)

  • Don't expect much time at home, On call 24/7, Expect to fight with payroll regularly (in 25 reviews)

More Pros and Cons

  1. "Carman"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Mechanic in Walbridge, OH
    Current Employee - Mechanic in Walbridge, OH
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at CSX full-time (More than 10 years)

    Pros

    Good benefits and hourly pay.

    Cons

    Unsure of company direction at present time.

    Advice to Management

    None


  2. "Cond/Engr"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at CSX full-time (More than 10 years)

    Pros

    Good people to work with

    Cons

    Management is often less than qualified

    Advice to Management

    Teamwork makes the dream work.

  3. Helpful (8)

    "Major Changes"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Inside Sales Representative in Jacksonville, FL
    Former Employee - Inside Sales Representative in Jacksonville, FL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at CSX full-time (More than a year)

    Pros

    I worked with some amazingly intelligent people at CSX. There are plenty of people who are absolute experts in their field and are very willing to help you learn. Pay is pretty good. Very, very cool industry. Prior to all the changes I probably would've stayed with the company for longer.

    Cons

    New CEO H.H. has been jerking the company around. It is impossible to be heard if there is a "V" or "P" in front of your title. Environment is a cut throat now that everyone fears losing their jobs. It was honestly sad managing customers because service had deteriorated so much by the time I left. CEO publicly states that employees are the reason for why he has no succeeded.

    Advice to Management

    H.H we all know you're an expert, but you're ruining this for everyone. You're letting your front line employees take an absolute beating and there has been no pay to a account for that. Work is piling on, quality of the service we provide is deteriorating. I have been gone a couple months now, but what I hear is that there has been no improvement. Judging by the steady decline on your ratings on Glassdoor... no one is listening either. Say what you want about previous leadership in the company, employee morale was significantly higher and so was customer satisfaction. H.H. likes to publicly state that his employees are the reason for why he has not yet succeeded... dangerous game to play when you can't run a railroad with one person.


  4. "Conductor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at CSX full-time

    Pros

    Decent pay and benefits. Good Retirement.

    Cons

    Always having to watch your back. If you don't have atleast 15 years seniority you're constantly having to worry about being furloughed. No schedule, work on 2 hour call. No life/work balance.


  5. "No job security"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at CSX full-time

    Pros

    Pay. Pay pay pay benefits

    Cons

    No scheduled time off no life


  6. "Mechanical Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at CSX full-time

    Pros

    Retirement, 401k match, Job is interesting

    Cons

    Hours are not normal, On call a lot depending on department


  7. Helpful (2)

    "Use to be a good Railroad"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Engineer in Florence, SC
    Former Employee - Engineer in Florence, SC
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at CSX (More than 10 years)

    Pros

    Railroad Retirement is about all the good thing left at the railroad.

    Cons

    CSX started going down him shortly after the Conrail buyout. What really happened is that Conrail too over CSX. Since that time it has been in a downward spiral.

    Advice to Management

    Stop being so ruthless. Employees are not the enemy. You say one thing publicly but act totally different towards your employees. These are human beings, not dogs.

  8. Helpful (1)

    "Forced retirement based on age"

    StarStarStarStarStar
    Former Employee - Administrative in Jacksonville, FL
    Former Employee - Administrative in Jacksonville, FL

    I worked at CSX (More than 10 years)

    Pros

    Good pay and medical benefits

    Cons

    Extensive layoffs were based on age not competency

    Advice to Management

    Cease blatant age discrimination


  9. "Hours of service specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Hours of Service Specialist in Jacksonville, FL
    Former Employee - Hours of Service Specialist in Jacksonville, FL
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    Pros

    Allowed to improve operating systems based on best practice of other company's. recognized for the work and dedication applied to assigned projects.

    Cons

    Forced to retire based on age rather than performance, limited upward mobility once area of responceablity running well.

    Advice to Management

    Know when and who to hold


  10. Helpful (1)

    "Trainmaster"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I worked at CSX full-time (More than 8 years)

    Pros

    Great pay and benefits plenty of opportunities if your willing to relocate

    Cons

    Long hours at work. Also a lot of calls and work at home during "off time"


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