CSX Reviews | Glassdoor

CSX Reviews

Updated April 29, 2017
471 reviews

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471 Employee Reviews

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Pros
Cons
  • On call 24/7 can never plan anything, never know what your pay check will look like, company can take money back from you (in 18 reviews)

  • Work life balance very challenging (in 18 reviews)

More Pros and Cons

  1. "Freight Conductor"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Freight Conductor in Richmond, VA
    Current Employee - Freight Conductor in Richmond, VA
    Approves of CEO

    I have been working at CSX full-time (More than 5 years)

    Pros

    Great Money, High Safety Culture, Excellent Training

    Cons

    Work life balance very challenging


  2. "Challenging and rewarding, but a different lifestyle than most."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Operations Manager in Baltimore, MD
    Current Employee - Operations Manager in Baltimore, MD
    Neutral Outlook
    Approves of CEO

    I have been working at CSX full-time (More than 10 years)

    Pros

    The management benefits and entry wage rates are competitive, and the retirement is excellent. There are a wide range of career paths available within the company.

    Cons

    The field operations management positions have little support, and very long, unconventional hours which makes the work/ Life ballance very difficult to successfully manage.

    Advice to Management

    Need to retain and develop existing talent, while being selective with external talent that will be able to handle the lifestyle and want to stay invested in the companies long term success.


  3. Helpful (2)

    "Well, at least I've added something to my resume."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Freight Conductor in Ottawa, IL
    Current Employee - Freight Conductor in Ottawa, IL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at CSX full-time (More than 3 years)

    Pros

    Health insurance
    I cant even think of 20 good words to describe this place so i have to write this

    Cons

    "Leadership"
    Pay
    Rules
    Disrespect from management
    Every day is a fight for your job
    Lowest paying class 1 railroad in north america.

    Advice to Management

    Shut your mouth and listen to the people that do this for a living.
    Stop denying claims and pay us a livable amount for dealing with the things that we deal with.


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  5. "Customer service"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Jacksonville Beach, FL
    Former Employee - Customer Service Representative in Jacksonville Beach, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at CSX part-time (More than 5 years)

    Pros

    Promoted you to learn more about the job and enhance your special skills required. Good company to work for and wonderful benefits

    Cons

    The downside of the company is that it's a lot of wrong disrespectful people that are there. They need to realize it's difficult with the staff make changes

    Advice to Management

    Theres always room to Advance to the fullest extent and to meet you up to the management position. Its a big move but its totally worth it


  6. Helpful (2)

    "Not the best, yet not the worst"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Band V Manager in Jacksonville, FL
    Former Employee - Band V Manager in Jacksonville, FL
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    They pay was very good. The vacations just got increased for management.

    Cons

    They work you to no end. The railroad always comes first for field managers. They like to hire a lot straight out of college. Very tough for those who have never worked like this before.

    Advice to Management

    Think about more then the bottom line. You say "People make the difference", but what you really means is "how much money can we make for the stock holders".


  7. Helpful (1)

    "Freight Conductor"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Freight Conductor in Buffalo, NY
    Former Employee - Freight Conductor in Buffalo, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at CSX full-time (More than a year)

    Pros

    The pay is very good. The system is workable so that if you and a union buddy cooperate you can manage to get specific days off.

    Cons

    You have no social life. Sometimes you don't even have a home life. Extremely combative environment between union and management. The entire system is designed to get their employees in trouble. They do whatever they want and do not care about their employees at all. Management has no clue how to run a railroad. They openly acknowledge that they're ignoring what the customers want so they can fudge their numbers and try to appease the stock owners.

    Advice to Management

    Provide the customer the services they want (Deliver cars when you say you're going to deliver cars). Hire train masters from your pool of engineers and conductors. Give train masters and road foremen the opportunity to coach and mentor rather than just discipline.


  8. Helpful (1)

    "RUN !!!!!!!!!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Locomotive Engineer in Erwin, TN
    Current Employee - Locomotive Engineer in Erwin, TN
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Absolutely NONE At All !

    Cons

    Everything, this place sucks bad!

    Advice to Management

    Fire Cindy Sandorn ASAP!


  9. Helpful (4)

    "Former Conductor"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Conductor in Willard, OH
    Former Employee - Conductor in Willard, OH
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Good pay, benefits while they still exist, rampant nepotism

    Cons

    POOR MANAGEMENT--Have some college experience? Don't know jack about the rail industry? Like treating your fellow man like dirt? HERE'S your OWN life sized choo-choo set; now go mess it all up, then blame it on your pawns!

    Advice to Management

    Get yer heads outta there and go see some sunshine


  10. "Customer Service Account Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Account Manager in Jacksonville, FL
    Current Employee - Customer Account Manager in Jacksonville, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at CSX full-time (More than 5 years)

    Pros

    Great Benifits, Various shifts. Would recommend to anyone interested in long term career in logistics management/transportation. Great place to start a career.

    Cons

    No Remote Opportunities within current department.


  11. Helpful (2)

    "Leaders that care, career growth opportunities available. Progressing culture"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Jacksonville, FL
    Current Employee - Anonymous Employee in Jacksonville, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at CSX full-time (More than 3 years)

    Pros

    Working within CSX Technology has been a great career choice. If you come in, put your head down and really perform, you will succeed. Your contributions are recognized and rewarded, often with additional monetary rewards. Most Managers are very real and down to earth. There will certainly be exceptions but overall my Managers have been very flexible with work life balance and work loads. Do your job the best you can and show that you want to excel, seek out additional opportunities to grow and you'll land them. Not a perfect company but they are making strides towards a more progressive approach, would definitely recommend as an employer.

    Cons

    I don't personally consider this a con but others might, it's mostly a traditional business dress code in HQ and IT. If you are looking for more of a 'start-up' feel, this isn't really that type of culture.

    Advice to Management

    Don't overwhelm the Managers with too many Employees that they can't manage appropriately or have time to develop strong career relationships. Continue to recognize the hard working employees.


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