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CSX Employee Reviews about "management"

Updated Jun 2, 2023

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Found 1,261 of over 1K reviews
2.8
38% Recommend to a Friend
62% Approve of CEO

Found 314 of over 1K reviews

2.8
38%
Recommend to a Friend
62%
Approve of CEO
CSX President and Chief Executive Officer Joseph R. Hinrichs (no image)
Joseph R. Hinrichs
38 Ratings

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Top Review Highlights by Sentiment

Pros
  • "Good benefits for family and retirement(in 219 reviews)
  • "not terrible; pretty good pay(in 205 reviews)
  • "And peers are good people(in 57 reviews)
  • "Great Retirement and job is fun(in 53 reviews)
  • "money is good health is ok for now(in 32 reviews)
Cons
  • "poor management..being on call your whole career.(in 91 reviews)
  • "No work/life balance( expected to work overtime every week on salary)(in 43 reviews)
  • "long hours and away from home(in 34 reviews)
  • "Rules are subject to interpritation and what is acceptable to one manager may not be to the next so your never comfortable with what your doing and spend more time worried about wether or not a manager is watching you with night vision than about doing your job and staying alive.(in 24 reviews)
  • "The consistent looming of layoffs.(in 21 reviews)
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

Ratings by Demographics

This rating reflects the overall rating of CSX and is not affected by filters.

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Reviews about "management"

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314
  1. 2.0
    Former Employee, more than 8 years

    Hostile woking conditions

    Apr 12, 2018 - Trainmaster 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great people to work with at ground level.

    Cons

    Incompetent upper management tried to force thru major operational changes after eliminating nearly every mid level manager. Imagine the chaos that created. CEO and his cronies then decided to blame the front line managers (even to the point of pulling days off and scheduled vacations).

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    1 person found this review helpful
  2. 2.0
    Current Employee

    Don't stop keep looking

    Aug 18, 2020 - Machinist 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Management has slowly eroded any pros to working at csx

    Cons

    The management keeps eliminating weekend jobs and you are punished when a train blocks the entrance to the yard.

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    1 person found this review helpful
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  4. 1.0
    Current Employee, more than 3 years

    Not appreciated

    Jan 27, 2015 - Conductor in Cincinnati, OH
    Recommend
    CEO Approval
    Business Outlook

    Pros

    The pay is pretty good. Other than that read the Cons.

    Cons

    Always on call, Only 4 days off a month. If you want an extra day off plan on getting a couple extra because they will fire you for about a week. Training pay is not that good. The UTU union will not help you if you need something even though you pay a $100 month union due. Management literally hides in the bushes and waits for you to slip up and doesn't think twice about firing you. Want to take a lunch? Forget that.

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    1 person found this review helpful
  5. 1.0
    Current Employee

    he should be fired

    Jul 20, 2008 - Conductor in Selkirk, NY
    Recommend
    CEO Approval
    Business Outlook

    Pros

    the retirement and benefits are good

    Cons

    the schedule is very bad - you are unable to have any family life- they are always looking for reasons to fire you - the management is always looking for ways to cut corners and then blames the employees when something goes wrong-

    Continue reading
    5 people found this review helpful
  6. 3.0
    Current Employee, more than 10 years

    Management only concerned with moving to the top.

    Nov 1, 2015 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    $30.00 an hour and great insurance. I can't really think of a lot of good things to say about CSX. You can be an idiot and still get hired.

    Cons

    If hired, you will be placed on second shift or cat eye until your retirement and you will have Wednesday and Thursday off. You will never see daylight. Management knows nothing about locomotives. The shop where I work is more concerned with catching you doing something wrong, so they can charge you or better yet, walk you off of the property. The union, 'IAM', is worthless. You pay them to hold a spot on the overtime board. The electrical craft is catered to by management. All other crafts are made to do each others work. I've never worked around so many lazy people in my life. Management forces overtime. Management doesn't care if you repair the locomotive as long as you sign it off in the computer. Production over safety is the norm. Don't believe the safety hype. Management trying to make seniority system wide. The system is huge. Maine to Florida.

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    1 person found this review helpful
  7. 2.0
    Former Employee, more than 1 year

    I was a Trainmaster for two years.

    Dec 6, 2014 - Trainmaster in Toledo, OH
    Recommend
    CEO Approval
    Business Outlook

    Pros

    The benefits were outstanding. If someone had to work their entire career in the operations portion of CSX, the retirement package is good. They will teach you the basics of a job prior to sending you to the field. Continuity is not a popular word in my opinion because with knowledge comes power and too many people feel the need to hold that power in order to maintain validity.

    Cons

    The hours and days are ridiculous. The turnover for both internal and external managers is a testament to how bad lower management is treated. If CSX could keep managers and actually properly staff a location I think this would resolve the long hours issue.

    Continue reading
    6 people found this review helpful
  8. 3.0
    Current Employee, less than 1 year

    Good pay and benefits for an entry level position, but they come with a price

    Sep 15, 2012 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Good pay, benefits, and opportunities. Lots of room for upward movement if you want it. Can be done in a relatively short period of time. Good relocation package and retirement can't be beat.

    Cons

    The job is not condusive to family life. The management training program is 6 months of living in hotels with no guarantee of placement upon completion. Most transportation managers work about 60 hours per week. Has a political corporate culture common in most big businesses.

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    1 person found this review helpful
  9. 2.0
    Current Employee

    Once great company to work for on a downhill spiral under new management.

    Jun 8, 2017 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Ok pay (when bonus is counted) Still good people left in company Room to grow since so many people have been eliminated

    Cons

    CEO and new management Lack of communication Fear of retaliation if disagree with new ideas Too much focus on shareholders Low employee morale Corporate greed

    Continue reading
    1 person found this review helpful
  10. 2.0
    Current Employee

    I now understand the old saying " I got Railroaded"

    Jan 5, 2010 - Railroad Conductor in Charleston, WV
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Compensation, Health care, and and retirement are all good. The work is not very phyisically demanding and the job itself is usually exciting and different every day.

    Cons

    No set schedule make's it very hard to plan even a day ahead of time though that isn't as much CSX's fault as it is the nature of the industry. Most management employee's are hired out of college and have no understanding of what it actually takes to make things happen. They have no railroad experiance and they are taught to feel superior to craft employees. They try to force un-realistic policies and practices into place that hurt production, customer, and employee satisfaction. Employees are required to carry 5+ rule books at all times and penalties for even minor diviations from the book* are blown completely out of proportion. Rules are subject to interpritation and what is acceptable to one manager may not be to the next so your never comfortable with what your doing and spend more time worried about wether or not a manager is watching you with night vision than about doing your job and staying alive. They preach safety, accountability, and wellness, but only if it dosn't actually require them to do anything or spend a couple of dollars. * Employees have recieved time off for walking to fast, standing with their hands in their pockets, not saying over or out on the radio, taking safety glasses off momentarly because they had fogged up, and many many other petty violations.

    Continue reading
    2 people found this review helpful
  11. 3.0
    Current Employee, more than 1 year

    Company is going into the tank!

    Feb 26, 2017 - Plant Manager in Nashville, TN
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great craft people, good pay.

    Cons

    Pressure from upper management that have no clue what it takes to get the work done. They pressure lower managers to get numbers that are not realistic and some fudge the numbers to meet these expectations.

    Continue reading
    1 person found this review helpful
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