Cover image for CSX
Logo
See All Photos

CSX

Engaged Employer

CSX

Add a Review

CSX Employee Reviews about "manager"

Updated Jun 2, 2023

Verify your email to use filters. Having problems? Resend email
Found 1,261 of over 1K reviews
2.8
38% Recommend to a Friend
62% Approve of CEO

Found 76 of over 1K reviews

2.8
38%
Recommend to a Friend
62%
Approve of CEO
CSX President and Chief Executive Officer Joseph R. Hinrichs (no image)
Joseph R. Hinrichs
38 Ratings

What are your colleagues talking about?

Find your private company bowl on Fishbowl, join the hottest conversation with your colleagues anonymously.
Join the Conversation

Top Review Highlights by Sentiment

Pros
  • "Good benefits for family and retirement(in 219 reviews)
  • "not terrible; pretty good pay(in 205 reviews)
  • "And peers are good people(in 57 reviews)
  • "Great Retirement and job is fun(in 53 reviews)
  • "money is good health is ok for now(in 32 reviews)
Cons
  • "poor management..being on call your whole career.(in 91 reviews)
  • "No work/life balance( expected to work overtime every week on salary)(in 43 reviews)
  • "long hours and away from home(in 34 reviews)
  • "Rules are subject to interpritation and what is acceptable to one manager may not be to the next so your never comfortable with what your doing and spend more time worried about wether or not a manager is watching you with night vision than about doing your job and staying alive.(in 24 reviews)
  • "The consistent looming of layoffs.(in 21 reviews)
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

Ratings by Demographics

This rating reflects the overall rating of CSX and is not affected by filters.

Want more demographic options?

Reviews about "manager"

Return to all Reviews
76
  1. 2.0
    Former Employee, more than 8 years

    Hostile woking conditions

    Apr 12, 2018 - Trainmaster 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great people to work with at ground level.

    Cons

    Incompetent upper management tried to force thru major operational changes after eliminating nearly every mid level manager. Imagine the chaos that created. CEO and his cronies then decided to blame the front line managers (even to the point of pulling days off and scheduled vacations).

    Continue reading
    1 person found this review helpful
  2. 2.0
    Former Employee, more than 10 years

    It is what it is

    Mar 1, 2022 - Track Foreman in New York, NY
    Recommend
    CEO Approval
    Business Outlook

    Pros

    There is a lot of potential to make money here. With knowledge and experience you can become an asset to managers and be relied upon for important roles

    Cons

    From the top-down, management leads through fear. Threatening write ups or loss of pay for simple everyday issues that arise in the work place

    Continue reading
    Be the first to find this review helpful
  3. Join the CSX team
    See Our Latest Jobs
  4. 3.0
    Former Employee

    Overall ok place to work

    Jan 13, 2021 - Senior Software Engineer in Jacksonville, FL
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Super easy, most developers are below average so giving 50% effort is the same as 150% effort at a normal company, good pay and benefits

    Cons

    Technology management is very unqualified (especially senior managers and the senior team). Pretty hard to be a successful technology manager if you aren't actually familiar with technology.

    Continue reading
    1 person found this review helpful
  5. 2.0
    Former Employee, more than 1 year

    I was a Trainmaster for two years.

    Dec 6, 2014 - Trainmaster in Toledo, OH
    Recommend
    CEO Approval
    Business Outlook

    Pros

    The benefits were outstanding. If someone had to work their entire career in the operations portion of CSX, the retirement package is good. They will teach you the basics of a job prior to sending you to the field. Continuity is not a popular word in my opinion because with knowledge comes power and too many people feel the need to hold that power in order to maintain validity.

    Cons

    The hours and days are ridiculous. The turnover for both internal and external managers is a testament to how bad lower management is treated. If CSX could keep managers and actually properly staff a location I think this would resolve the long hours issue.

    Continue reading
    6 people found this review helpful
  6. 1.0
    Former Employee, more than 8 years

    Customer Service Account Coordinator

    Aug 29, 2017 - Customer Service Account Coordinator in Jacksonville, FL
    Recommend
    CEO Approval
    Business Outlook

    Pros

    The money is good. I also enjoyed the co-workers and friends I made while working with this company.

    Cons

    The managers need to know their personnel and strive to build scenery among their teams.

    Continue reading
    Be the first to find this review helpful
  7. 3.0
    Former Employee

    Overall, Good Stuff

    Jun 9, 2010 -  
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Top level managers were extremely inviting; the CEO even regularly lunches with employees in the cafe. In addition, there's numerous groups (young professionals etc.) to get involved with which assists with networking.

    Cons

    Not challenging at times because work given does not fluctuate.

    Continue reading
    Be the first to find this review helpful
  8. 5.0
    Current Employee

    Sad

    Sep 24, 2016 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Coworkers for the most part are great. Salary and benefits are great. Most managers just do their job and get along.

    Cons

    Morale is terrible. T&E employees spend 80% of their time at work and on the other end of the run. The 20% spent at home they must sleep. Management does not see a problem with this. Upper management is so transfixed by numbers that they lose out on maximizing profits. The numbers received by upper management have no reflection on what goes on out here. Lower and middle managers are so afraid of losing their jobs that they fudge the numbers. It is akin to the recent Well Fargo fraud program ..... any problems are blamed on those who only do what they have been told to do.

    Continue reading
    5 people found this review helpful
  9. 2.0
    Current Employee, more than 1 year

    Trainmaster

    Aug 23, 2014 - Trainmaster in Great Lakes, IL
    Recommend
    CEO Approval
    Business Outlook

    Pros

    It helped me get my next job. That is really it

    Cons

    Leadership is a neanderthal approach. You are expected to be unethical to achieve 'the numbers' if that's what it takes. Be prepared to be thrown under the bus early and often. Little known secret: You manager does not have to allow you the benefits promised from HR during orientation. You cannot move within the company without your manager 'releasing' you - regardless of what HR desires. Long hours, low-ball pay and they DO NOT CARE about your family life and will tell you this to your face. Avoid Avoid Avoid.

    Continue reading
    6 people found this review helpful
  10. 2.0
    Current Employee, more than 10 years

    I've been working on the railroad, all the live long day

    Feb 4, 2013 - Locomotive Engineer in Clifton Forge, VA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Fairly decent pay and benefits. I say fairly because if you start dividing hours involved into the money made, it not as good as it may look at first.

    Cons

    I'm not sure there is enough room on this page. If you read through all the reviews for CSX on Glassdoor, you will notice a definate pattern. Those who work in an office type environment or regular hours (Mon-Fri, 8 hrs a day) tend to have a favorable opinion of the CSX. Those who work in the Transportation Department -T&E (Trainmen and Engineers), as I do, almost always have a poor opinion of CSX. At any rate I've been with CSX for 10+ years. I have never in my life worked for a company where there is so much animosity between management and the frontline labor force. It is definately a hostile, them against us environment. These flames are fanned on a regular basis by poorly qualified low and mid level managers. The hours are long and unpredictable. 12 hour days are not uncommon and you will most likely be on call 24 hrs per day. With the exception of yard jobs, you will seldom go to, or get off work at the same time. You may get called at 23:00 and be expected to work till 11:00 the next morning. The next time you may be called to work 11:00 until 23:00. It is a NEVER ENDING case of jet lag. Depending on the job, you will likely get 1 day off per week or 2 days off every other week. It is unlikely that your day or days off will include a Saturday or Sunday. Again unless you are working a yard job, there is no such thing as a holiday. Trainmen (Conductor) and Engineer jobs are seldom beneficial to ones health or relationships (spouse, family and friends). You may think that all that travel and rail riding sounds fun and exciting, but going back and forth between the same points over and over quickly becomes monotonous/tedious. I could go on with detail after detail about the 'cons' but I think you may be getting my point. Over all if you are considering a job with CSX, look for one with regular hours and days off in a department other than Transportation. Avoid Conductor and Engineer jobs.

    Continue reading
    3 people found this review helpful
Viewing 1 - 10 of 76 Reviews
</>Embed

Popular Careers with CSX Job Seekers

JobsSalariesInterviews

Work at CSX? Share Your Experiences

CSX logo
or

Get Community Insights About CSX

Candid workplace conversations with real professionals.

Job Referrals!
169.3K

Job Referrals!

Best way to get your foot in the door with your favorite company! Plus employees won’t mind getting that referral money!

Interview Tips
164.7K

Interview Tips

Feel free to post any interview questions you might be asked and I’ll help you compose an effective response :)

Salary Negotiations
173.1K

Salary Negotiations

A community to ask questions and seek advice on negotiating your salary, compensation, etc.

CSX Careers

Cover image for CSX

Powered for Performance CSX is redefining freight rail. We employ a force of highly skilled professionals who serve with pride, passion...More

  • Pride in Service
This is the employer's chance to tell you why you should work for them. The information provided is from their perspective.

Reviews by Job Title

Company Updates

Logo

CSX

14 days ago

Diversity and Inclusion
From college through her 16 years at CSX, diversity, inclusion and engagement has always been a key focus for Real Estate Manager Melanie Perea. Now, as a Chair of the CSX APEX Business Resource Group, she’s encouraging others to get involved and continuing to share how our different backgrounds and cultures make us stronger. csx.com/inclusion #IAmCSX #ONECSX
My CSX DEI Story: Melanie
youtu.be
See all

CSX Photos

+ Add Photo
CSX photo of: CSX Headquarters
CSX photo of: Out in the field
CSX photo of: In the locomotive
CSX photo of: Monitoring
CSX photo of: Intermodal employee
CSX photo of: Locomotive 3091
CSX photo of: Team meeting
See All Photos

Expert Career Advice

Guide to Getting Your First Job

Find a Great First Job to Jumpstart Your Career

How to Get a Job

Getting a Job Is Tough; This Guide Makes it Easier

How to Get a Promotion

Climb the Ladder With These Proven Promotion Tips

How to Negotiate Your Salary

A Guide to Negotiating the Salary You Deserve

How to Write a Resume

Write a Resume Recruiters Can't Resist

CSX Job Seekers Also Viewed

BNSF Railway

2.6

2,152 Reviews
Compare

Glassdoor has 1,331 CSX reviews submitted anonymously by CSX employees. Read employee reviews and ratings on Glassdoor to decide if CSX is right for you.