CSX Employee Reviews about "manager"
Updated Jun 2, 2023
Found 76 of over 1K reviews
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Top Review Highlights by Sentiment
- "Rules are subject to interpritation and what is acceptable to one manager may not be to the next so your never comfortable with what your doing and spend more time worried about wether or not a manager is watching you with night vision than about doing your job and staying alive." (in 24 reviews)
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Reviews about "manager"
Return to all Reviews- Former Employee, more than 8 years★★★★★
Pros
Great people to work with at ground level.
Cons
Incompetent upper management tried to force thru major operational changes after eliminating nearly every mid level manager. Imagine the chaos that created. CEO and his cronies then decided to blame the front line managers (even to the point of pulling days off and scheduled vacations).
Continue reading - Former Employee, more than 10 years★★★★★
Pros
There is a lot of potential to make money here. With knowledge and experience you can become an asset to managers and be relied upon for important roles
Cons
From the top-down, management leads through fear. Threatening write ups or loss of pay for simple everyday issues that arise in the work place
Continue reading - Former Employee★★★★★
Overall ok place to work
Jan 13, 2021 - Senior Software Engineer in Jacksonville, FLRecommendCEO ApprovalBusiness OutlookPros
Super easy, most developers are below average so giving 50% effort is the same as 150% effort at a normal company, good pay and benefits
Cons
Technology management is very unqualified (especially senior managers and the senior team). Pretty hard to be a successful technology manager if you aren't actually familiar with technology.
Continue reading - Former Employee, more than 1 year★★★★★
I was a Trainmaster for two years.
Dec 6, 2014 - Trainmaster in Toledo, OHRecommendCEO ApprovalBusiness OutlookPros
The benefits were outstanding. If someone had to work their entire career in the operations portion of CSX, the retirement package is good. They will teach you the basics of a job prior to sending you to the field. Continuity is not a popular word in my opinion because with knowledge comes power and too many people feel the need to hold that power in order to maintain validity.
Cons
The hours and days are ridiculous. The turnover for both internal and external managers is a testament to how bad lower management is treated. If CSX could keep managers and actually properly staff a location I think this would resolve the long hours issue.
Continue reading - Former Employee, more than 8 years★★★★★
Customer Service Account Coordinator
Aug 29, 2017 - Customer Service Account Coordinator in Jacksonville, FLRecommendCEO ApprovalBusiness OutlookPros
The money is good. I also enjoyed the co-workers and friends I made while working with this company.
Cons
The managers need to know their personnel and strive to build scenery among their teams.
Continue reading - Former Employee★★★★★
Pros
Top level managers were extremely inviting; the CEO even regularly lunches with employees in the cafe. In addition, there's numerous groups (young professionals etc.) to get involved with which assists with networking.
Cons
Not challenging at times because work given does not fluctuate.
Continue reading - Current Employee★★★★★
Pros
Coworkers for the most part are great. Salary and benefits are great. Most managers just do their job and get along.
Cons
Morale is terrible. T&E employees spend 80% of their time at work and on the other end of the run. The 20% spent at home they must sleep. Management does not see a problem with this. Upper management is so transfixed by numbers that they lose out on maximizing profits. The numbers received by upper management have no reflection on what goes on out here. Lower and middle managers are so afraid of losing their jobs that they fudge the numbers. It is akin to the recent Well Fargo fraud program ..... any problems are blamed on those who only do what they have been told to do.
Continue reading - Current Employee, more than 1 year★★★★★
Pros
It helped me get my next job. That is really it
Cons
Leadership is a neanderthal approach. You are expected to be unethical to achieve 'the numbers' if that's what it takes. Be prepared to be thrown under the bus early and often. Little known secret: You manager does not have to allow you the benefits promised from HR during orientation. You cannot move within the company without your manager 'releasing' you - regardless of what HR desires. Long hours, low-ball pay and they DO NOT CARE about your family life and will tell you this to your face. Avoid Avoid Avoid.
Continue reading - Current Employee, more than 10 years★★★★★
I've been working on the railroad, all the live long day
Feb 4, 2013 - Locomotive Engineer in Clifton Forge, VARecommendCEO ApprovalBusiness OutlookPros
Fairly decent pay and benefits. I say fairly because if you start dividing hours involved into the money made, it not as good as it may look at first.
Cons
I'm not sure there is enough room on this page. If you read through all the reviews for CSX on Glassdoor, you will notice a definate pattern. Those who work in an office type environment or regular hours (Mon-Fri, 8 hrs a day) tend to have a favorable opinion of the CSX. Those who work in the Transportation Department -T&E (Trainmen and Engineers), as I do, almost always have a poor opinion of CSX. At any rate I've been with CSX for 10+ years. I have never in my life worked for a company where there is so much animosity between management and the frontline labor force. It is definately a hostile, them against us environment. These flames are fanned on a regular basis by poorly qualified low and mid level managers. The hours are long and unpredictable. 12 hour days are not uncommon and you will most likely be on call 24 hrs per day. With the exception of yard jobs, you will seldom go to, or get off work at the same time. You may get called at 23:00 and be expected to work till 11:00 the next morning. The next time you may be called to work 11:00 until 23:00. It is a NEVER ENDING case of jet lag. Depending on the job, you will likely get 1 day off per week or 2 days off every other week. It is unlikely that your day or days off will include a Saturday or Sunday. Again unless you are working a yard job, there is no such thing as a holiday. Trainmen (Conductor) and Engineer jobs are seldom beneficial to ones health or relationships (spouse, family and friends). You may think that all that travel and rail riding sounds fun and exciting, but going back and forth between the same points over and over quickly becomes monotonous/tedious. I could go on with detail after detail about the 'cons' but I think you may be getting my point. Over all if you are considering a job with CSX, look for one with regular hours and days off in a department other than Transportation. Avoid Conductor and Engineer jobs.
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