CT Reviews

Pros

I've been with CT for a little over 7 months now, and intend to stick with them for the foreseeable future. They are a truly remote company and have been for far longer than most others in many industries. If you are looking for a WFH opportunity, a CEO that won't make you come into the office for no reason, and you work hard, CT is a great fit. And we've got an excellent profit share system, too 😉

Cons

No company foosball table :(

Pros

This is the top SEO agency to work for. They grow their own leaders, provide rich learning opportunities and training, listen to feedback from team members, and have many opportunities to expand your career laterally & vertically. This is a truly remote team with the special benefit of being able to work anywhere! The flexibility is unparalleled. In the Digital Producer role, you get to work with all kinds of different clients and team members; the work is interesting and engaging; you'll never have a boring day. The industry is rapidly changing, and CT is at the forefront of it! I started as a Digital producer trainee and was mentored into the full role in a short time. It's an excellent place to grow your career and learn from the best.

Cons

There is some variability in salary (which is truly a pro, not a con, as you get to make your own success), but if you need the security of knowing your exact pay check from one month to the next, you should be prepared for a range. Let me preface that by explaining that you have a base salary as a digital producer that you can rely on; but if you depend on profit sharing and draw pay (calculated from paid client revenue managed), just know that it can vary.

Pros

I learned a lot about online marketing, especially working with so many various industries. Established a good basic knowledge of how SEO works for websites. Enjoyed the copy-editing parts of the job. I enjoyed my co-workers. There's a lot to be learned here if you can stick it out.

Cons

Everyone was super-stressed. There was no work-life balance, plenty of training videos yet no time to properly go through them. I got hired at a time when a handful of people quit/left the department within my first 2-3 weeks of working there, and I had to manage 25 accounts with little to no training (mostly hands-on). I was working off-the-clock overtime every day and only making $18/hour. They discouraged it, but there was no other way to get all the work done in a KPI-driven work environment. After finally getting the accounts current, I was fired for not working up to their standards. They admittedly hired me at a bad time and threw me to the wolves (I was managing a total of 30 accounts after 3 months of working there). The employees they hired after me were allowed 2 weeks of training and a few clients to onboard. My advice to people looking to work here is to negotiate your pay before you accept the offer. Make sure you understand their yearly salary because when they broke it down for me, the hourly pay was much lower than I had anticipated.

Pros

The talent pool and penchant for collaboration amongst low-level workers at CT displays a lot of potential.

Cons

Expect meager pay for participating in an ego-driven, neurotic environment where the best employees don’t last long. Accountability amongst executive leadership is lacking and your voice will not be heard. I’m not upset with my experience at CT because it taught me a substantial amount about what I do and do not want from an employer. I’m essentially just disappointed that the culture stood in the way of so many talented contributors.

Pros

If you have little to no experience in marketing or SEO or are straight out of college...this job might be for you! Your Team Lead will work hard teaching you all the things about SEO and project management just for you to leave six to eight months later due to horrible company owners and directors, promised pay just out of sight...and... the promise of better jobs out there to take your new skills to.

Cons

CT uses TimeDoctor, which takes your photo via a webcam every few minutes, and screenshots of your computer. They will claim that you 'can review and remove photos you don't like,' but the downside is you are not paid for that bit of time you removed a photo for..even if you were working but had a sneeze, etc. They claim the use of TD is to 'prove' employees are working on a client's account because they have been sued by clients before. Okay. Plenty of remote companies are successful without this tool. You may be able to use your vacation and time off, but be prepared for hundreds of emails when you come back online. Poor KPI reviews will likely be provided by your manager/team lead because you were...on maternity leave...on vacation...moving across the country...it doesn't matter - any time you take off will not be worth it. Part of the benefits they brag about is phantom stock...getting money set aside like a 401k (but it isn't) every year. However, you can't take any of the money until you've been there for three years, and if you are fired or leave, you get nothing. It is not a replacement for a 401k. This company makes you lie to your client's faces...they promise 'bonus hours' when many clients sign up for services or renew a monthly package. However, on the side, they will tell your team to regularly do 1.5 to x2 extra hours every month without telling your clients. This is because when a client eventually wants to leave, an 'STC' report will be sent to them with the 'extra hours of work' that CT has done for 'FREE' for them. Note that pitiful salaries will be offered. CT offers draw pay, where you get a % of each client account you manage. Cool, but it is unreliable if you need to buy a house or require a certain regular income, as it can change frequently. Finally, the company is just toxic. Joel especially, but Jordan also are poor managers and care nothing for their staff. Also, the company can see all of your 'private' g chats with other employees. If you have little to no experience, give them a try to get some skills. If you have skills...LOOK ELSEWHERE. Don't do this to yourself. It isn't worth the stress.

Pros

Great benefits, remote work no matter where you are, schedule flexibility, competitive pay.

Cons

Learning some of the processes can seem daunting, but help is always available!

Pros

Big opportunity for growth. Work on different and exciting projects. Amazing Team.

Cons

Nothing asides time tracking software

Pros

-Excellent company culture, with emphasis on values like objective performance, training/education opportunities, and work/life balance. -Financial incentives based on strong performance. -High level of transparency throughout the company. -Rewarding professional environment with plenty of encouragement for doing good work. -Some level of flexibility with setting your work schedule. -100% remote job. -Stimulating work that allows you to deal with many different clients in many different industries on a daily basis. -Never boring, and always something to do.

Cons

-Low base pay (but important to note, that is addressed with various systems of financial rewards based on strong performance - my base salary was roughly 50-60% higher in a matter of months - if you can perform given the opportunity, you can count on being rewarded)

Pros

been working remotely for the last year and found extremely helpful management/team and great company culture. A lot of opportunity to advance your career and knowledge.

Cons

Timedoctor as a time management tool.

Pros

Pros • Great training both in their learning module and by shadowing other team members. It is very extensive and would be a great resource not just for CT but for anyone looking to expand their knowledge regarding digital marketing. • Great “bonus” opportunities: profit share, phantom stock, sales commission, and draw pay. There are a lot of opportunities to gain extra income. These are all merit based and grow with you. They are possible to achieve, despite what other reviews say. • Great co-workers. Most of the teams interact well and keep each other in high spirits, even during difficult times. There are some very intelligent people working there, including leadership. You will always have the opportunity to learn more. • Remote work. You can work from anywhere. Depending on your role, you may be able to have a more flexible schedule. Reasonably, if you are client facing you need to be available during the times where client communication is taking place. • The President (that you see commenting here), CEO, and Directors are available to you if you need them. If someone isn’t utilizing that, it is likely because of their own choice. • They are more patient with employees than they should be sometimes. They give everyone a chance to improve before they are “punished” or let go.

Cons

Cons • Lack of support for employees outside of work. There are attempts at morale boosters (talent shows, t-shirt contests, Halloween contests). However, more important things like paid maternity/paternity leave are non-existent. (Accrued PTO would not cover the standard 6 weeks of parental leave after the adoption/birth of a child.) I will caveat this by saying that they are very understanding of family issues and will accommodate you to the best of their ability. I just think benefits could be improved upon. • Time Doctor is invasive and used as a system for punishment and micro-management. I understand the need to know that the person working is the person you hired. However, you don’t need to take photos of employees in their homes every 10 minutes. There are also regular reviews by assistants that look for you using your phone, not looking at the computer screen, being away from your desk temporarily, or not having your camera uncovered. If it’s being used to verify identity and work completion, it’s understandable. If it’s being used as a way to micro-manage your team, it becomes big brother and shows a lack of trust in the people they hire. o The President will argue this is necessary due to some people not always working the hours you are supposed to. (I’ll admit I was one of them.) However, when I worked from my mobile phone, tablet, etc when my children were in the hospital etc that work was not considered valid because it wasn’t via Time Doctor. Management’s argument to that was that I was not a trustworthy employee. There’s no instance where they will reconsider Time Doctor. So, it’s something you must learn to work with. o Again, this is something I’ll admit I had personal issues with and honestly, they put up with way longer than they should have. However, I have at least expressed my feelings on it. • Wages are not great. I know from both myself and others who I worked with in various areas (offshore, western US, eastern US), what you are paid is not industry standard. This is understandable when you start off, especially with little experience. However, they will continue to pay you the least they can get away with, even when you are providing a lot of value to the company. The benefits they offer really don’t offset the lack of proper pay raises. • A small, but visible issue with dishonesty and petty behavior. If you have a good idea, take it to the CEO or President yourself, otherwise it is likely your direct manager will take the credit for it. I experienced this a couple of times, but I should’ve spoken up. • They do have a habit of working employees to the point of burnout. I have seen it argued that they don’t. I worked upwards of 30 accounts as a Digital Producer. I can say that was during a period when we were a bit short-staffed. They claim they have enough staff to handle situations. So, I really feel that if that is truly the case, the issue is in how employees are managing their time.