CTI Group Reviews | Glassdoor

CTI Group Reviews

Updated February 27, 2017
11 reviews

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3.6
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John Birbeck
5 Ratings

Employee Reviews

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  1. Helpful (1)

    "Used to be a good place to work. Things are changing."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous in Indianapolis, IN
    Former Employee - Anonymous in Indianapolis, IN
    Neutral Outlook
    Approves of CEO

    I worked at CTI Group (Less than a year)

    Pros

    Great group of people to work with. I formed many friendships during my time there. They offered some flexibility that enabled balance of work/personal life, and challenged me to grow in my position.

    Cons

    The company is now under new ownership and this doesn't appear to be a positive thing for current employees.


  2. "Growing but with some pains"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Indianapolis, IN
    Current Employee - Anonymous Employee in Indianapolis, IN
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Good opportunities to grow for those who are willing and able to step up.

    Cons

    Disjointed across divisions and work units are isolated based on geographic region. Communication from top management is lacking.

    Advice to Management

    Set short and medium goals designed to reach long term objectives. Work with the teams at all levels to set a clear and consistent direction.


  3. Helpful (1)

    "Challenging"

    Star Star Star Star Star
    Former Employee - Channel Manager in New York, NY
    Former Employee - Channel Manager in New York, NY

    I worked at CTI Group full-time (More than 3 years)

    Pros

    The people at CTI Group are the reason to work there. Recent hire of new VP of Sales was a good move. Company still faces challenges as they do not have enough sales people to cover the US or European Market.

    Cons

    Company has been challenged since losing VP of Product Management over a year and a half ago. Call Recording product has not taken off as expected.

    Advice to Management

    Hire a strong VP of Product Management. Refocus on core product set such as Analysis and Proteus.


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  5. "Good company to work with"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Software Engineer in Indianapolis, IN
    Current Employee - Senior Software Engineer in Indianapolis, IN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at CTI Group full-time (More than 10 years)

    Pros

    Great leadership especially the CTO. Opportunity to sharpen technical skillset and tryout new things if one has the heart to take up new challenges.

    Cons

    In general engineers here very smart. But there can be more challenges/opportunities for using core computer science concepts. This will make better engineers.


  6. "I enjoy it here"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Indianapolis, IN
    Current Employee - Anonymous Employee in Indianapolis, IN
    Recommends
    Approves of CEO

    Pros

    Normal hours for the most part.
    I really enjoy the people I work with and they enjoy being at work.

    Cons

    The silos within the company can be frustrating at times.
    Sometimes the short-term gets in the way of long term objectives

    Advice to Management

    You are very intelligent and keep people motivated. However, a little more communication with the staff at times could be helpful.


  7. "Great long-term temp positions offered at CTI group"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Temp in New York, NY
    Former Employee - Temp in New York, NY
    Recommends
    No opinion of CEO

    Pros

    They offer both long-term and short term temp positions at good pay rates.

    Cons

    You are competing with many other temps who are searching for work as well.

    Advice to Management

    None


  8. "Prod"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook

    I have been working at CTI Group full-time

    Pros

    Ability to advance, Good Benefits, Good work atmosphere

    Cons

    Small public company, limited resources

    Advice to Management

    Grow business


  9. "Change is in the air"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at CTI Group full-time

    Pros

    Small company feel with global reach. Opportunity to make a big impact and not be overly specialized

    Cons

    CTI was purchased by Enghouse, LTD. Culture is vastly different from prior management and very lean. Bare-bones benefits, little interaction with others, an entirely different look and feel.

    Advice to Management

    Give your employees resources they need to do their jobs well. Backfill staff.


  10. "CTI Group"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior IT Engineer in Blackburn, England (UK)
    Current Employee - Senior IT Engineer in Blackburn, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at CTI Group full-time (More than 5 years)

    Pros

    Friendly people
    Opportunitites for growth
    Interesting work
    Good rewards

    Cons

    Smaller company, whcih can sometimes be a bit limiting

    Advice to Management

    Keep up the good work


  11. "Good friendle place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Blackburn, England (UK)
    Current Employee - Anonymous Employee in Blackburn, England (UK)
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Good management who are keen to drive the business forward and are very fair to the employees

    Cons

    Very little opportunity to progress career. Can take a long time for decisions to be made. Dev and Operations have very different benefits I.e. Working from home

    Advice to Management

    Recognise peoples skills and invest in training to allow people to advance their career.