CUNA Mutual Reviews in Madison, WI | Glassdoor

CUNA Mutual Madison Reviews

Updated August 14, 2017
146 reviews

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Madison, WI

3.2
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CUNA Mutual President and Chief Executive Officer Robert N. Trunzo
Robert N. Trunzo
62 Ratings

146 Employee Reviews

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Pros
Cons
  • There may be a work/life balance for home office staff but their is a different expectation for field staff (in 9 reviews)

  • Their market, the credit union industry, is also shrinking (in 13 reviews)

More Pros and Cons

  1. "Credit Union services provider"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - ITS Programmer Analyst in Madison, WI
    Current Employee - ITS Programmer Analyst in Madison, WI
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at CUNA Mutual full-time (More than 10 years)

    Pros

    Challenging, rewarding, agile, great people

    Cons

    Company outsourcing more IT solutions

    Advice to Management

    Be cautious of vendor solutions that take time and money to put in place and unwind. Keep full control of your systems unless they are stand alone or IT tools or it's a business area the company is exiting.


  2. "Overall good experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales in Madison, WI
    Current Employee - Sales in Madison, WI
    Neutral Outlook
    No opinion of CEO

    I have been working at CUNA Mutual full-time (More than 3 years)

    Pros

    Benefits, HR, career growth, flexibility, senior leadership

    Cons

    At times too many inconsistencies within the responsibilities of my role

  3. Helpful (5)

    "Christians need not apply"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Operations Manager in Madison, WI
    Former Employee - Operations Manager in Madison, WI
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at CUNA Mutual full-time (More than a year)

    Pros

    Great pay for the area
    Good benefits
    Advancement Opportunity

    Cons

    They are cutting hundreds of jobs, sometimes with a single day's notice
    They are pushing the liberal, anti-Christian agenda hardcore
    Everything is celebrated in their company culture except conservative or Christian views
    Their political activism detracts from true diversity in thought and experience


  4. Helpful (2)

    "full time"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Madison, WI
    Current Employee - Anonymous Employee in Madison, WI
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at CUNA Mutual full-time (More than 10 years)

    Pros

    Great people. Very smart, dedicated workforce. Great benefits, fantastic cafeteria, underground parking, nice workout facility.

    Cons

    Many old systems and shoe box solutions. Focus has shifted to data driven process improvements, and away from customer focused process improvements. Morale is low. Revolving door of mid-level managers across the company.


  5. "Excellent place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Madison, WI
    Current Employee - Anonymous Employee in Madison, WI
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at CUNA Mutual full-time (More than 10 years)

    Pros

    The company invests in employees, innovative, supportive of work/life balance. I would recommend this to any of my friends

    Cons

    There are no down sides that come to mind. I realize no work place is perfect, but nothing jumps out.


  6. Helpful (3)

    "CUNA Mutual Group"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Marketing Specialist in Madison, WI
    Current Employee - Marketing Specialist in Madison, WI
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at CUNA Mutual full-time

    Pros

    Many of the people who work at CUNA are dedicated and care about their work. Folks work hard and want to do a good job. Many positions look to hire internally, so there's good progression throughout the organization.

    Cons

    Corporate culture permeates middle management. You need a manager who will protect you and most will, but the few that are bad are really bad but good at concealing it. Good managers will see encourage an employee to ask questions, bad ones will shut questions down as being averse to change. I've had both - good managers make working at CUNA great, bad managers cause people to leave in droves.

    Advice to Management

    Managers need better training. Employees need better support through organizational change.


  7. "Pretty good place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Madison, WI
    Current Employee - Anonymous Employee in Madison, WI
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at CUNA Mutual full-time (More than 8 years)

    Pros

    Benefits, great campus in Madison

    Cons

    Can be very political, lay offs are common

  8. "Cuna life"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Contractor - Project Coordinator in Madison, WI
    Current Contractor - Project Coordinator in Madison, WI
    Recommends
    Approves of CEO

    I have been working at CUNA Mutual as a contractor (Less than a year)

    Pros

    Awesome place to work, very good balance in work life. you're trusted to do your job, no micro management. There are plenty of spaces to work from you're not confined to your desk, or the office for that matter.

    Cons

    Since my time here I haven't experienced too many cons of working here. The only downside is getting your foot in the door most people tend to start out as contractors but, usually its long term and then there is opportunity to be hired on.


  9. Helpful (2)

    "HR"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Madison, WI
    Former Employee - Anonymous Employee in Madison, WI
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at CUNA Mutual full-time (More than 3 years)

    Pros

    CUNA Mutual has a strong bonus program and is one of the few employers that still offers a Pension. The campus is nice (onsite cafeteria/cafes, gym, underground tunnels to the different buildings, underground parking).

    Cons

    There are a lot of layers within the organization which makes it difficult to get anything accomplished. There is also little to no transparency and it often seems that decisions are made in a vacuum. There doesn't seem to be a rhyme or reason for why people get promoted and it’s often based on who at the top likes you rather than how good you are at your job. It is a very bureaucratic environment and people are not afraid to say whatever needs to be said or throw others under the bus to get themselves ahead. There is a strong focus on diversity and inclusion right now but it seems to be more of just a “hot topic” or “buzz word” as opposed to something that is actually changing/driving the culture. The environment changed drastically in the time I was there and I’m glad I chose to leave when I did as the overall morale appears to continue to decline at a rapid pace.

    Advice to Management

    Really think about who you're promoting. Some people can walk the walk but can not talk the talk. If you don't start listening to the people that are actually doing the work, you're going to continue losing valuable talent.


  10. Helpful (3)

    "It was fun"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Benefits Consultant in Madison, WI
    Former Employee - Benefits Consultant in Madison, WI
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I worked at CUNA Mutual full-time (More than 8 years)

    Pros

    Great set up for field personel. paid well and very unmicro managed until the last year. I traveled a lot and they were only interested in results until the last couple of years when they were more interested in process than results. I was a top sales performer

    Cons

    Same as above. they forgot what worked

    Advice to Management

    respect your employees and look for results


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