CUNY (City University of New York) Reviews
73% would recommend to a friend
(1476 total reviews)

Félix V. Matos Rodríguez
70% approve of CEO
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Found 1,476 of over 2K reviews
Updated Dec 3, 2023
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Top Review Highlights by Sentiment
Excerpts from user reviews, not authored by Glassdoor
- "The pay is low and it doesn't seem like CUNY wants to pay students more than minimum wage for the most part" (in 107 reviews)
- "Lots of politics; old boy network; tenure hazing; low salary; pressure to publish; self" (in 65 reviews)
Ratings by Demographics
This rating reflects the overall rating of CUNY (City University of New York) and is not affected by filters.
- 5.0Nov 5, 2023InternCurrent Employee, less than 1 yearNew York, NY
Pros
Care about students academic commitments, flexible during exam season
Cons
Sometimes it can feel like busy work, not very meaningful
- 5.0Dec 3, 2023ManagerCurrent Employee
Pros
Great people who are mission driven, care to serve and support students, large place with people who are experts in many different fields.
Cons
Large bureaucracy causing many functions to move slow, change difficult to enact and gain momentum, internal promotions/career growth very difficult unless moving from campus to campus.
- 4.0Nov 29, 2023Admissions CounselorFormer Employee, more than 1 yearNew York, NY
Pros
Flexible schedule. Work from home opportunities
Cons
Management can be fickle at times. They have a lot to learn
- 4.0Nov 30, 2023ReceptionistFormer EmployeeNew York, NY
Pros
Easy job no experience needed
Cons
Bureaucracy often slows things down
- 1.0Oct 2, 2023Anonymous EmployeeFormer EmployeeLong Island City, NY
Pros
+ better healthcare packages than most universities + guaranteed cost of living increases each year + diverse faculty, staff, and student body + 35hr work weeks for most staff
Cons
- low salaries for staff when compared to competitors - workplace bullying and discrimination is rampant - faculty with elitist attitudes towards staff - toxic workplace conditions with silos, gossip, and tone deaf management - self righteous culture claiming to be "woke" but in reality perpetuates harm to disadvantaged communities - the unions aren’t as helpful as they claim to be - staff are overworked and commonly required to do things they weren’t hired to do and won’t be provided adequate direction or training for those new tasks - virtue signaling without any accountability or action - so much bureaucracy that everything takes forever to happen and/or change - promotions and raises are very difficult and subject to favoritism vs qualifications or merit - lack of transparency for how or why decisions are made - CUNY Central is the puppet master and is very cost and legal repercussions focused to the point of poor outcomes for both students and employees
2 - 4.0Nov 20, 2023Advanced TV SpecialistCurrent Employee
Pros
Very nice working environment, creative freedom.
Cons
Wasn't able to get E-verify for OPT student to stay.
- 2.0Oct 13, 2023IT Data SpecialistFormer Employee, more than 10 yearsBrooklyn, NY
Pros
None in comparison to many or most other similar data/IT operations
Cons
There is not enough alphanumeric capacity to hold /list the many reasons. But one in particular is current (2023)?salary ranges posted: I was earning in 1999 in the salary range of what was posted for a job that turned out to be expired anyway (an inefficient waste of everyone’s time), and the question is how could that happen ??! And why should it, if proper policies & procedures are in place to prevent such emarrassments. Or maybe no one cares, from the leadership on down.
- 4.0Nov 16, 2023IT Support SpecialistFormer EmployeeBrooklyn, NY
Pros
Health benifits is really good.
Cons
Salary is decent. They should bring more advance technology.
- 5.0Nov 15, 2023Associate ProfessorCurrent EmployeeNew York, NY
Pros
Being able to support students from working class families
Cons
The salary is too low
- 5.0Nov 14, 2023Lab TechCurrent Employee
Pros
Good work environment allows for development and growth
Cons
Pay is lower then private companies
CUNY (City University of New York) Reviews FAQs
CUNY (City University of New York) has an overall rating of 3.8 out of 5, based on over 1,652 reviews left anonymously by employees. 73% of employees would recommend working at CUNY (City University of New York) to a friend and 49% have a positive outlook for the business. This rating has been stable over the past 12 months.
73% of CUNY (City University of New York) employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated CUNY (City University of New York) 3.7 out of 5 for work life balance, 3.7 for culture and values and 3.3 for career opportunities.
According to reviews on Glassdoor, employees commonly mention the pros of working at CUNY (City University of New York) to be career development, coworkers, benefits and the cons to be senior leadership, culture, management.