CVS Health Reviews in Boston, MA | Glassdoor

CVS Health Boston Reviews

Updated December 8, 2017
259 reviews

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Boston, MA Area

2.6
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Approve of CEO
CVS Health President and CEO Larry J. Merlo
Larry J. Merlo
105 Ratings

259 Employee Reviews

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Pros
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  1. "Cashier Clerk"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cashier Clerk in Wayland, MA
    Former Employee - Cashier Clerk in Wayland, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at CVS Health full-time (More than a year)

    Pros

    Great manager, fun place to work

    Cons

    Schedules were posted late Sunday night


  2. "Sales Associate/Overnight Crew"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate/Cashier in Boston, MA
    Former Employee - Sales Associate/Cashier in Boston, MA
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at CVS Health part-time (More than a year)

    Pros

    Flexibility, Atmosphere, Location, Food, Uniform

    Cons

    No upward mobility, Lowest pay, Do more then you're paid for,

    Advice to Management

    Your policy of whistleblowing anyone in the store who "looks" suspicious, often means people of color, the homeless while simultaneously treating upper class customers differently.

  3. "CVS"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Clerk in Marshfield, MA
    Current Employee - Clerk in Marshfield, MA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at CVS Health full-time (More than a year)

    Pros

    A great boss, excellent location.

    Cons

    some of the team members are not enthusiastic

    Advice to Management

    hire adults over 40 who want to work and appreciate honesty


  4. "Room to grow!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Lead Pharmacy Technician CphT in Lowell, MA
    Current Employee - Lead Pharmacy Technician CphT in Lowell, MA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at CVS Health full-time (More than 3 years)

    Pros

    Always hours available if you want to work , so many options for you , would recommend more as a part time than a full time ,

    Cons

    pay isnt great to start , job will stress you out ! expects to much from employees , always something!


  5. "Shift Supervisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Shift Supervisor in Beverly, MA
    Current Employee - Shift Supervisor in Beverly, MA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at CVS Health full-time (More than 5 years)

    Pros

    Good team to work with.
    Super convenient location.
    Good invcentives in terms of benefits like 401k, leave of absence and paid sick time.

    Cons

    management needs improvement and always short staffed. we get it that the management changed suddenly but it needs to be considered that the leadership is not working so far. it is not in the favor of everyone.

    Advice to Management

    Please stop having unrealistic expectations from a store level crew even though they are giving their 100%.


  6. "😐"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Pharmacy Technician CPhT in Arlington, MA
    Current Employee - Pharmacy Technician CPhT in Arlington, MA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at CVS Health full-time (More than a year)

    Pros

    Flexible shifts can come in for random shifts
    Opportunity to do over time
    Time passes by quickly
    You can transfer to any location u want

    Cons

    Too much work too little staff
    No opportunities to grow
    Health benefits suck
    Management always demands more
    Over work you


  7. "Too much work for too little pay"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Pharmacy Technician CPhT in Methuen, MA
    Former Employee - Pharmacy Technician CPhT in Methuen, MA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at CVS Health part-time (More than a year)

    Pros

    Hours are flexible
    Staff was friendly
    They pay for CPHT certification

    Cons

    Understaffed
    Low compensation
    Little to no upward mobility or pay increases

    Advice to Management

    Stop caring so much about the numbers and provide adequate support for your staff!

  8. "store manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Manager in Boston, MA
    Current Employee - Store Manager in Boston, MA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at CVS Health full-time (More than 10 years)

    Pros

    job security 401k decent pay

    Cons

    not enough hrs to much micromanaging terrible schedules

    Advice to Management

    stop forgetting about front store !! stop the micromanaging if someone is unproductive hold them accountable don't punish the whole district give back some hrs


  9. "Pharmacy tech"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Pharmacy Technician in Newbury, MA
    Current Employee - Pharmacy Technician in Newbury, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at CVS Health full-time (More than 5 years)

    Pros

    Management is very understanding and are willing to work with you if you have any issues weather it be with hours or time off

    Cons

    Not very organized, they need to take some time to clean and organize the pharmacy and then spend time every day making sure it stays that way

    Advice to Management

    Take some time to organize items in the pharmacy


  10. "It really can be hit or miss."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Intern - Pharmacy Intern in Boston, MA
    Former Intern - Pharmacy Intern in Boston, MA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at CVS Health as an intern (More than 3 years)

    Pros

    The store I worked in had great people and were enjoyable to be with and for the most part the patients we saw were very friendly. For the position the pay was competitive.

    Cons

    Pharmacist turnover is very high which can lead to a lot of frustration with techs and other staff. The metric targets sometimes don't seem reasonable for example they ask you to do more with less tech hours. Some stores have TERRIBLE patients. I have worked at stores where threats from customers are a regular occurrence. It really all depends on who your manager is, what your volume is and what your clientele is like.

    Advice to Management

    Strong pharmacists are often brought into challenge stores to help improve them but the minute the store improves they are moved elsewhere and the store goes back to where it started. Keep strong pharmacists in one store to train and create other strong staff members and send them out.


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