CVS Health Reviews in Florida | Glassdoor

CVS Health Florida Reviews

Updated July 21, 2017
450 reviews

Filter

Filter

Florida

2.8
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
CVS Health President and CEO Larry J. Merlo
Larry J. Merlo
185 Ratings

450 Employee Reviews

Sort: PopularRatingDate

Pros
Cons
More Pros and Cons

  1. Helpful (540)

    "15 year manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Store Manager in Orlando, FL
    Former Employee - Store Manager in Orlando, FL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    I learned a lot working there as far as how to run a business as well as how to develop a team. I had one of the most successful teams in the company ranking as the top store year over year in two separate markets, one in the Northeast one in the Southeast. I was a paragon winner with the company as well. My most recent DM was very supportive. I genuinely thank them for the opportunity and the knowledge that I acquired while working with them.

    Cons

    Work hours were excessive. To be successful hours worked were borderline slavery. While I willingly worked them to be successful, the week you didn't you were immediately behind. Vacations were almost non existent due to constant visitors from corporate stopping in to do reviews. Holiday weeks were paid 4 days regular 1 holiday and you worked all 5. The facade of the stores looking great when these people stop by versus the reality of the business is polarizing. There were always teams of people and excessive expenditures of payroll thrown into stores prior to their visits. While I understood the need to make an appearance, it was always will always be a backwards way off thinking. Company preaches quality of life for their clients while quality of life for their employees is non-existent. As a "manager" in your average store you will be "managing" a total of one person during your shift, with a total of 10 people at location. Location open hours will exceed total payroll hours ie Sun-Sat 7am-10pm = 15hrs per day x 7 days x 2 people = 210 hrs which excludes the need to have a person unload deliveries that come in during non opened hours. Your budgeted hours will be approximately 208 hrs. I will only mention that during the month of December that there are extended hours for the stores but no budgeted hours to accommodate. Stores are held to strict shrink targets with little to no control over external theft. Remember 2 people at location, if four people enter to steal there is nothing you can do to stop them. These are facts not personal prejudices.

    Advice to Management

    Revisit business structure. Employ cost cutting at a higher level, not at a store level otherwise you will compromise the business. If DMs are losing company vehicles so should RMs. Loss Prevention should be completely eliminated due to the fact they are ineffective and non-impactful; they are a voice with no power. I challenge corporate figures to walk into stores unannounced to anyone to really see what happens in the average minimum hours location. I make this challenge knowing that they will not as this is of no interest to them. At corporate level within the company they have never managed a location so they have no understanding. I do not fault them they are well educated and were placed into their positions.


  2. "They're not bad."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Front Associate in De Land, FL
    Current Employee - Store Front Associate in De Land, FL
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at CVS Health part-time (More than 3 years)

    Pros

    Flexible schedule around personal needs.

    Cons

    The health insurance isn't so great. Their full time is 30 hours a week.

    Advice to Management

    Better health insurance and offer 40 hours for full time. Also, please stop setting the air conditioner according to the weather in Maine. In winter, Florida hits 80 degrees still. Customers complain about the heat being on when it's hot outside. Eckerd's used to provide Christmas bonuses as well.

  3. "Helping others"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - CVS Cashier in Pembroke Pines, FL
    Former Employee - CVS Cashier in Pembroke Pines, FL
    Doesn't Recommend
    Positive Outlook

    I worked at CVS Health full-time (More than 5 years)

    Pros

    If you want to work over time

    Cons

    Trying to work at every shift if needed


  4. "You're doing the work of multiple people"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Front End Cashier in Tampa, FL
    Former Employee - Front End Cashier in Tampa, FL
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at CVS Health part-time (More than a year)

    Pros

    -Employee discount
    -no tobacco products
    -barely above minimum wage pay
    -friendly staff and regular customers
    -shift ends when store closes if not 24 hr store

    Cons

    -company is very cheap: uses old technology, doesn't want to pay for extra employees during each shift and strict on sales/coupons
    -all store duties are preformed by 1 cashier and 1 manager during each shift
    - must multitask multiple tasks at once

    Advice to Management

    -have more than 2 people working during each shift because it's stressful and difficult to have so many tasks for very few employees
    -don't punish good workers for false accusations of rude customers


  5. "Store Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Manager in Miami, FL
    Current Employee - Store Manager in Miami, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at CVS Health full-time (More than 3 years)

    Pros

    High pay, Good people, great environment

    Cons

    As a store manager you give up your life to the store

    Advice to Management

    nothing, all is good


  6. Helpful (2)

    "Store Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Manager in Port St Lucie, FL
    Current Employee - Store Manager in Port St Lucie, FL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at CVS Health full-time (More than a year)

    Pros

    Upward mobility is Possible with CVS

    Cons

    District Managers who are clueless

    Advice to Management

    District Managers who have never operated a store should be made to run one for at least two weeks and it should be a Challenged Store. Expose them to the daily challenges; no hours, one cashier and Manager, completing paperwork, planograms, truck up in 24 hours, RX issues, employee issues, vendors, etc.. No personal time!!! Vacations, what vacations???
    Regional Managers should remember to stop being condescending to the people who do the HARD WORK, make the money and who constantly face the every day challenges.
    Take away the daily Customer Ratings! Top corporations who deal with customers do not place this kind of pressure on their employees daily, weekly etc. and they surely do not demean nor always take the Customers side. CVS expects their employees to allow the Customer to spit on them if necessary to get a favorable rating.
    Mr. Merlo come out here and do our job. Stop taking such a large bonus and put it back into the stores, give the stores more hours and watch Customer Service Ratings increase on their own.
    Quality of life begins with your Employees. We can't hire quality when people are aware of the environment they are walking into; becoming a SALVE!!!


  7. "Business Growth Director"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Miami, FL
    Current Employee - Anonymous Employee in Miami, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at CVS Health full-time (More than 10 years)

    Pros

    Awesome climate, amazing leadership - very inspiring!

    Cons

    Company can have too much red tape but local team is very focused on overcoming this to get results in a positive way; always putting our colleagues first. Leading with heart is really how our team lives everyday.

    Advice to Management

    Let teams get the work done without standing in the way!

  8. "Store Manager in Training"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - SMIT in Boca Raton, FL
    Former Employee - SMIT in Boca Raton, FL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at CVS Health full-time (More than a year)

    Pros

    employees support each other for the most part.

    Cons

    Not enough employees to run the store which makes for long lines and unhappy customers.

    Advice to Management

    Spend some money and add a few additional employees!


  9. Helpful (1)

    "CVS Cashier"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate/Cashier in Hollywood, FL
    Current Employee - Sales Associate/Cashier in Hollywood, FL
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at CVS Health part-time (More than a year)

    Pros

    I have a great manager that is very understanding...

    Cons

    Lots of theft, takes long to make real money, open 24 hours


  10. Helpful (1)

    "retail pharmacy"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Pharmacist in Orlando, FL
    Current Employee - Pharmacist in Orlando, FL
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at CVS Health (More than 5 years)

    Pros

    The company is large and you can transfer through out the country. The are competitive with pharmacist salaries. They have a decent benefit package and they have a great computer system.

    Cons

    The underpay the technicians so turnover can be constant and disruptive. The micromanage ALL employees in the company. They never give adequate staffing to the stores/pharmacies. They only come to you when there is a problem or complaint. So appreciation is unheard of in this corporation.

    Advice to Management

    Let people know they are doing a good job. Be more competitive with pharmacy technician salaries. Let go of the employees that have no business in retail based on there attitudes or lack of motivation to learn and become great at what the do.


Showing 450 of 10,841 reviews
Reset Filters