CVS Health Reviews in Irving, TX | Glassdoor

CVS Health Irving Reviews

Updated November 7, 2017
61 reviews

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Irving, TX

3.0
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CVS Health President and CEO Larry J. Merlo
Larry J. Merlo
22 Ratings

61 Employee Reviews

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Pros
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More Pros and Cons

  1. "WFH is Awesome"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Manager in Irving, TX
    Current Employee - Account Manager in Irving, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at CVS Health (More than a year)

    Pros

    WFH, great teamwork, lots of training

    Cons

    They kind of just throw you in

    Advice to Management

    help more


  2. "Working at CVS has taught me a lot and has also opened my eyes to a lot."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Shift Supervisor Rx in Irving, TX
    Current Employee - Shift Supervisor Rx in Irving, TX
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at CVS Health full-time (More than a year)

    Pros

    Some pros to working at CVS, they offer sick pay, benefits, and customers are usually very genuine.

    Cons

    Hours, pay, scheduling, and sometimes the stress of having others who do not know or want to lean things to better themselves.

    Advice to Management

    Have a better training class and also be more family oriented. Not everyone has a two parent household.

  3. "It's your decision"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Benefit Relationship Manager in Irving, TX
    Current Employee - Benefit Relationship Manager in Irving, TX
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at CVS Health full-time (More than a year)

    Pros

    Benefits:
    Working from home
    Flexible work schedules
    Good healthcare coverage

    Cons

    Must work long hours if you are not an hourly employee
    Limited room for growth
    High turnover in leadership position
    Chaotic

    Advice to Management

    Take care of your people and they will take care of you


  4. "Good intentions with the typical politics"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Specialty Benefits Account Manager in Irving, TX
    Former Employee - Specialty Benefits Account Manager in Irving, TX
    Recommends
    No opinion of CEO

    I worked at CVS Health full-time (More than a year)

    Pros

    Working side by side with great co-workers in the Specialty Benefits Account Management group was priceless. I was blessed with people who knowledgeable and witty coupled with business savvy. Building a network of contact internally was not easy but once established, definitely full of quality information. Knowing that I'm making a difference in lives by working directly with Healthplan providers was a wonderful experience.

    Cons

    Well, the company is clearly lucrative: why are health benefits so expensive? You'd think we should be able to partner with one of these Healthplan providers for a deep discount but nope. Sadly the company parades financial gains but underpays the Account Managers. Perhaps there is a reason but for me, it was an insult. I tried to move into a Benefits Coding position and was denied yet, a proven bad apple of an Account Manager was shoveled into the position. I was scrutinized & only received one work from home day whereas other received at least 2. There was no rhyme or reason other than 'you're a great example of what an Account Manager is supposed to be so we want our new hires to emulate you'....ha. CEO makes LOADS of money just off bonus...trickle some of that this way Larry!

    Advice to Management

    Make sure that you have people in place to create a friendly atmosphere to work in. Management can let the title get to their head & micromanage in the name of 'managing' is not a way to keep great talent that is down to work hard for their clients.


  5. "Account Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Manager in Irving, TX
    Current Employee - Account Manager in Irving, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at CVS Health full-time (More than a year)

    Pros

    Can work from home, which makes life a bit more flexible. I work with some great people. Good company to work for as far as their values go.

    Cons

    Pay could be better. You can work extremely long hours during December - March time frame.


  6. Helpful (1)

    "A good career start"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Manager in Irving, TX
    Former Employee - Account Manager in Irving, TX
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I worked at CVS Health full-time (More than 3 years)

    Pros

    The teams and training. Working for a large organization.

    Cons

    They tend to box their employees end. It's hard to move out your little sector. They alse pay on the low end and the incentives are a joke.

    Advice to Management

    Value your team members and find ways to help them grow outside of their little sectors.


  7. Helpful (1)

    "Account Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Irving, TX
    Current Employee - Anonymous Employee in Irving, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at CVS Health full-time (More than a year)

    Pros

    Enjoy the autonomy. Flexible work life balance. Colleagues are very nice and helpful.

    Cons

    Doesn't pay experienced professionals very well. Company is struggling with identity and company culture. Leadership in account management do not know how to properly engage new employees that are experienced professionals with corporate backgrounds that come to work for their departments.

    Advice to Management

    Advice to senior leadership, have a clear vision and carefully evaluate your workforce. You have employees with a wide range of experience, education and talents. Understand how to develop your talent, from the inexperience to the very experienced in order to stay competitive. Your account management department has a high turnover and the pay is well below market value. Your competition is waiting to take your best talent, appreciate and pay them well. Human Resources should have a concern about the high turnover as it is very costly to lose talent and having to replace. High turnovers in this role is unacceptable, as it a customer facing professional role. My recommendation is to conduct employee surveys in those high turnover departments to understand the issue. This will be a good starting point on fixing the problem.

  8. "Account Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Manager in Irving, TX
    Current Employee - Account Manager in Irving, TX
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Permanent Work From Home opportunities

    Cons

    Poor management, lack of communication,

    Advice to Management

    Treat subordinates respectfully


  9. Helpful (1)

    "Shift supervisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Shift Supervisor A in Irving, TX
    Former Employee - Shift Supervisor A in Irving, TX
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at CVS Health full-time (More than 5 years)

    Pros

    I worked there for nearly eight years, the benefits were amazing.

    Cons

    It's really all about who you know when it comes to working in a good clean store and getting promoted.

    Advice to Management

    Invest in team members who really want to move up within the company.


  10. "Meh..."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Anonymous Contractor in Irving, TX
    Former Contractor - Anonymous Contractor in Irving, TX
    Doesn't Recommend
    Negative Outlook

    I worked at CVS Health as a contractor (Less than a year)

    Pros

    It was a job, so it was a paycheck.

    Cons

    pay is LOW. I got lucky and the week I "trained" I was getting 14 per hour (lower than I would like), but most people were only getting 12.
    They say cameras are trained on you and there is a strict NO CELL PHONE rule allowed. Only allowed to have cell phones in common area such as break room.
    The trainer wasn't even that positive about the job. She said the pay was bad (which apparently at least management will admit) and the insurance was terrible.

    Advice to Management

    Pay your people better and they will respect your rules regarding cell phones more. People CANNOT survive off of 12.50/hour in this day and age.


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