CVS Health Reviews in Phoenix, AZ | Glassdoor

CVS Health Phoenix Reviews

Updated August 10, 2017
286 reviews

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Phoenix, AZ Area

286 Employee Reviews

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  1. "Not the best but not the worst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Supervisor in Scottsdale, AZ
    Current Employee - Supervisor in Scottsdale, AZ
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I have been working at CVS Health full-time (More than 3 years)

    Pros

    Copious amount of growth opportunity, CVS Discount, work environments not too bad. Work Life Balance is good depending on your position and if you have a back bone.

    Cons

    LOW LOW LOW PAY! Expect to be on the low end no matter what department you go to. Other companies pay more (per glassdoor.com). Communication issues, lack of consistency.

    Advice to Management

    Value your employees and maybe we will stay.


  2. "Pharmacy claims auditor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Phoenix, AZ
    Current Employee - Anonymous Employee in Phoenix, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at CVS Health full-time (Less than a year)

    Pros

    Not retail!!! Corporate environment, not stressful like a pharmacy

    Cons

    Can not think of any

  3. "Hiring Agent"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Hiring Agent in Scottsdale, AZ
    Former Employee - Hiring Agent in Scottsdale, AZ
    Recommends
    Negative Outlook
    No opinion of CEO

    I worked at CVS Health (Less than a year)

    Pros

    Great company to work for overall.
    Great people
    Decent pay depending on the role
    Decent benefit packages

    Cons

    Other than being one of the 600 people laid off, I enjoyed my position and my short time with CVS.

    Advice to Management

    Come up with other ways to not have to lay off so many people at once. A collegue left so that I could stay in the department but management would still not let me stay or backfill the position.


  4. "Clerk"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Clerk in Chandler, AZ
    Former Employee - Clerk in Chandler, AZ
    Recommends
    Neutral Outlook

    Pros

    Amazing, never had any issues. The location was amazing and they knew how to hire amazing co workers. I would never regret working here.

    Cons

    Shift. Random not stable hours. Other than that, it was an amazing company where I never expierence any problems. I wish I never moved so I could conitnue working there

    Advice to Management

    Please continue to care about your employees like you currently do. I had a great time working here and wished I was still working.


  5. "CSR"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Casa Grande, AZ
    Current Employee - Customer Service Representative in Casa Grande, AZ
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at CVS Health (More than a year)

    Pros

    High volume call center relating to prescription benefit management.

    Cons

    Don't appreciate dedicated workers or adequately reward those who work overtime

    Advice to Management

    Reward those who work hard and go the extra mile.


  6. Helpful (2)

    "Growth without Substance"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Program Quality Advisor in Scottsdale, AZ
    Current Employee - Program Quality Advisor in Scottsdale, AZ
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at CVS Health full-time (More than a year)

    Pros

    Entry salary
    Health Insurance - This can vary depending upon your demographic for a single young professional with no health issues - it's pretty good.
    Flexible WFH Schedule - Can vary depending upon dept./business unit. Most areas offer at least two WFH days. Many people work completely remote. They're more open than some other large entities I've dealt with.
    Onsite Workout Facility - Well equipped 24 hr. workout facility and other opportunities to stay in shape.
    Employee Recognition - Recognition is preached AND practiced

    Cons

    Tools - Software,Systems, and Applications - Very old and outdated tools (AS400). Updates to software are inconsistent i.e. Windows 13 with SharePoint 2007.
    Work/Life Balance - Varies depending on dept./business unit.
    Employee Engagement - From an enterprise level.
    Raise/Bonus Structure - Salary Negotiation
    Executive Leadership - Greedy and self-absorbed.

    Advice to Management

    If you want to acquire and retain good talent - provide the tools necessary to do our jobs. Be open to salary negotiation regardless of team composition. Clearly define and adhere to objectives required to move to the next level. Appropriately staff areas, so that, work/life balance can be attainable. Stop being cheap! Little to no money is spent to keep employees engaged; however, there are constant reminders that Executive leadership enjoys seven figure bonuses...BONUSES. Its absolutely absurd to read signs in the cafeteria stating to pay the cashier $0.05 for napkins and cutlery if they didn't make purchases in the cafe. Money is definitely not spent internally to keep employees engaged yet CVS continues to swallow small PBMs and make partnerships with other giants such as Target - but doesn't want to spend what it takes to sustain those ventures. Beware of growing too big for your britches. You're never too big to fall.


  7. "patient centered care"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Pharmacy Technician in Phoenix, AZ
    Current Employee - Pharmacy Technician in Phoenix, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at CVS Health (Less than a year)

    Pros

    Easy job, nice hours, good people

    Cons

    Not an active job for those who like moving around

    Advice to Management

    Let people move around more its better for their health.

  8. "IT Director"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - IT Senior Manager in Phoenix, AZ
    Current Employee - IT Senior Manager in Phoenix, AZ
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at CVS Health (More than 8 years)

    Pros

    The compensation and benefits are good at CVS Health.

    Cons

    In the IT area, the work/life balance needs to improve.


  9. Helpful (1)

    "Clinical Advisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Scottsdale, AZ
    Former Employee - Anonymous Employee in Scottsdale, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at CVS Health (More than 10 years)

    Pros

    Clinically interesting. High quality management team.

    Cons

    Work-life balance, high workload. Stressful.


  10. "Needs improvement."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Finance Pricing Analyst in Scottsdale, AZ
    Former Employee - Finance Pricing Analyst in Scottsdale, AZ
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at CVS Health full-time (More than a year)

    Pros

    Great exposure to the healthcare industry. You can quickly learn a lot if you have the support of your manager. Good medical benefits. The office is empty at 5pm = awesome work/life balance.

    Cons

    If you want to work hard, innovate and help grow the company i'm sorry to say your ideas will not be heard. Very hierarchical yes sir/no sir, yes mam/no mam environment. Very old school due too the market being saturated for the company. Decisions are made based off of relationships and not based off fact based findings in data analysis.

    Advice to Management

    N/A


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