CVS Health Reviews | Glassdoor

CVS Health Reviews

Updated February 19, 2017
9,400 reviews

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Full-time Part-time

2.8
Star Star Star Star Star
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Approve of CEO
CVS Health President and CEO Larry J. Merlo
Larry J. Merlo
3,267 Ratings

9,400 Employee Reviews

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Pros
  • Flexible hours were usually granted (in 309 reviews)

  • Flexiable hours good benefits get to work from home (in 305 reviews)

Cons
More Pros and Cons

  1. Featured Review

    Helpful (62)

    "customer care"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Pharmacy Customer Service Specialist in San Antonio, TX
    Current Employee - Pharmacy Customer Service Specialist in San Antonio, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at CVS Health (More than 8 years)

    Pros

    awesome benefits, family-work balance, great incentives when you do a good job and OT available throughout the year. Ability to work from home after 6 months in the office. Managers and Supervisors are willing to assist and go above and beyond to help you out.

    Cons

    I don't really have any cons to list.

    Advice to Management

    keep up the good work, you are very engaged with your employees and it shows.


  2. Helpful (475)

    "15 year manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Store Manager in Orlando, FL
    Former Employee - Store Manager in Orlando, FL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    I learned a lot working there as far as how to run a business as well as how to develop a team. I had one of the most successful teams in the company ranking as the top store year over year in two separate markets, one in the Northeast one in the Southeast. I was a paragon winner with the company as well. My most recent DM was very supportive. I genuinely thank them for the opportunity and the knowledge that I acquired while working with them.

    Cons

    Work hours were excessive. To be successful hours worked were borderline slavery. While I willingly worked them to be successful, the week you didn't you were immediately behind. Vacations were almost non existent due to constant visitors from corporate stopping in to do reviews. Holiday weeks were paid 4 days regular 1 holiday and you worked all 5. The facade of the stores looking great when these people stop by versus the reality of the business is polarizing. There were always teams of people and excessive expenditures of payroll thrown into stores prior to their visits. While I understood the need to make an appearance, it was always will always be a backwards way off thinking. Company preaches quality of life for their clients while quality of life for their employees is non-existent. As a "manager" in your average store you will be "managing" a total of one person during your shift, with a total of 10 people at location. Location open hours will exceed total payroll hours ie Sun-Sat 7am-10pm = 15hrs per day x 7 days x 2 people = 210 hrs which excludes the need to have a person unload deliveries that come in during non opened hours. Your budgeted hours will be approximately 208 hrs. I will only mention that during the month of December that there are extended hours for the stores but no budgeted hours to accommodate. Stores are held to strict shrink targets with little to no control over external theft. Remember 2 people at location, if four people enter to steal there is nothing you can do to stop them. These are facts not personal prejudices.

    Advice to Management

    Revisit business structure. Employ cost cutting at a higher level, not at a store level otherwise you will compromise the business. If DMs are losing company vehicles so should RMs. Loss Prevention should be completely eliminated due to the fact they are ineffective and non-impactful; they are a voice with no power. I challenge corporate figures to walk into stores unannounced to anyone to really see what happens in the average minimum hours location. I make this challenge knowing that they will not as this is of no interest to them. At corporate level within the company they have never managed a location so they have no understanding. I do not fault them they are well educated and were placed into their positions.


  3. "Part-time work is flexible with college!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Cashier in Minneapolis, MN
    Current Employee - Cashier in Minneapolis, MN
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at CVS Health part-time (Less than a year)

    Pros

    Decent employee discount (better than most places I've worked)
    No push for any kind of rewards account or credit card

    Cons

    Store is very dirty and dusty
    Near light rail station, so a lot of strange/creepy customers come in


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  5. "CVS Awesome"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at CVS Health part-time

    Pros

    flexible hours, great team, environment

    Cons

    Health Benefits, Hard to learn day to day tricks


  6. Helpful (1)

    "Typical Corporation"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Cape Coral, FL
    Current Employee - Anonymous Employee in Cape Coral, FL
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I have been working at CVS Health part-time (More than 10 years)

    Pros

    Flexible availability. Full time and part time positions.

    Cons

    Too many metrics to meet. Provide poor training for new hires. A money hungry corporation that cuts budgets constantly to make an extra dollar. Often left to work without help (schedules/hours cut) yet expected to meet all silly criteria. Not there to fill prescriptions, but to "sell" product to make money.

    Advice to Management

    When you value your employees, it will reflect on their job performance.


  7. "Good Choice"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Shift Supervisor in Amesbury, MA
    Former Employee - Shift Supervisor in Amesbury, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at CVS Health full-time (Less than a year)

    Pros

    Easy schedule, friendly co workers, working with the public, awesome benefits.

    Cons

    None. I enjoye every aspect of working here.

    Advice to Management

    Keeep up the great work!


  8. "Pharmacy Technician"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at CVS Health full-time

    Pros

    Great job for student due the schedule availability

    Cons

    You're constantly on your feet, I didn't have a problem with it. However if your not comfortable being on your feet for hours then this might not be a position for you.


  9. "Clerk/Cashier"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Clerk/Cashier in Germantown, MD
    Current Employee - Clerk/Cashier in Germantown, MD
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at CVS Health (Less than a year)

    Pros

    Great discount on CVS products

    Cons

    Difficult work physically and mentally straining


  10. "REview"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Pharmacy Technician
    Former Employee - Pharmacy Technician

    I worked at CVS Health (More than a year)

    Pros

    Friendly staff, great training, good customers

    Cons

    I wished the pay was better

    Advice to Management

    n/a


  11. "Tech trainee"

    Star Star Star Star Star
    • Work/Life Balance
    • Comp & Benefits
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook

    I have been working at CVS Health part-time

    Pros

    Good pay, flexible schedule. Excellent management.

    Cons

    Lazy co-workers. I would love for the team to actually pull their weight!



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