CVS Health Reviews | Glassdoor

CVS Health Reviews

Updated February 20, 2019
14,193 reviews

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2.8
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CVS Health President and CEO Larry J. Merlo
Larry J. Merlo
5,147 Ratings

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  1. Featured Review

    Helpful (12)

    "Pharmacy Technician"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Pharmacy Technician in Stamford, CT
    Former Employee - Pharmacy Technician in Stamford, CT
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at CVS Health full-time (More than 5 years)

    Pros

    Schedule flexibility, ability to work at multiple locations if desired, benefits.

    Cons

    Not much work recognition, customers can be rude, uniforms.

    Advice to Management

    Recognize your employees more often, offer more opportunities for career growth, pay for education.


  2. "Great place to work."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cashier in Charlotte, NC
    Former Employee - Cashier in Charlotte, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at CVS Health part-time (More than a year)

    Pros

    Flexible schedule, good pay, sufficient training.

    Cons

    Annoying elderly customers, sometimes left on your own.

  3. Helpful (697)

    "15 year manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Store Manager in Orlando, FL
    Former Employee - Store Manager in Orlando, FL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    I learned a lot working there as far as how to run a business as well as how to develop a team. I had one of the most successful teams in the company ranking as the top store year over year in two separate markets, one in the Northeast one in the Southeast. I was a paragon winner with the company as well. My most recent DM was very supportive. I genuinely thank them for the opportunity and the knowledge that I acquired while working with them.

    Cons

    Work hours were excessive. To be successful hours worked were borderline slavery. While I willingly worked them to be successful, the week you didn't you were immediately behind. Vacations were almost non existent due to constant visitors from corporate stopping in to do reviews. Holiday weeks were paid 4 days regular 1 holiday and you worked all 5. The facade of the stores looking great when these people stop by versus the reality of the business is polarizing. There were always teams of people and excessive expenditures of payroll thrown into stores prior to their visits. While I understood the need to make an appearance, it was always will always be a backwards way off thinking. Company preaches quality of life for their clients while quality of life for their employees is non-existent. As a "manager" in your average store you will be "managing" a total of one person during your shift, with a total of 10 people at location. Location open hours will exceed total payroll hours ie Sun-Sat 7am-10pm = 15hrs per day x 7 days x 2 people = 210 hrs which excludes the need to have a person unload deliveries that come in during non opened hours. Your budgeted hours will be approximately 208 hrs. I will only mention that during the month of December that there are extended hours for the stores but no budgeted hours to accommodate. Stores are held to strict shrink targets with little to no control over external theft. Remember 2 people at location, if four people enter to steal there is nothing you can do to stop them. These are facts not personal prejudices.

    Advice to Management

    Revisit business structure. Employ cost cutting at a higher level, not at a store level otherwise you will compromise the business. If DMs are losing company vehicles so should RMs. Loss Prevention should be completely eliminated due to the fact they are ineffective and non-impactful; they are a voice with no power. I challenge corporate figures to walk into stores unannounced to anyone to really see what happens in the average minimum hours location. I make this challenge knowing that they will not as this is of no interest to them. At corporate level within the company they have never managed a location so they have no understanding. I do not fault them they are well educated and were placed into their positions.


  4. "Cashiers at CVS"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Cashier in Nashville, TN
    Current Employee - Cashier in Nashville, TN
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at CVS Health part-time (Less than a year)

    Pros

    Great Management team. I had no problem getting to know customers and provide them with great service.

    Cons

    I had to do a lot by myself. There was not much room to do other things.

    Advice to Management

    Stores have to have multiple cashiers and shift leads working at the same time. It's hard to operate a store by yourslef.


  5. "Job description"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - SMIT in Brownsville, TX
    Current Employee - SMIT in Brownsville, TX
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at CVS Health full-time

    Pros

    I love my job. I have been with CVS for years now. CVS offers good benefits, paid holidays for those whom qualify, and great in internal promotions.

    Cons

    The biggest con would be the demand of hours a store receives per week. Stores, generally are very busy with day to day routines and a lot of stores received a cut in hours. This makes it very difficult and stressful to get daily tasks done.

    Advice to Management

    Instead of increasing cashier pay, add more store hours. Switching delivery to every other week is useless at store level.


  6. "Good starting point"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Pharmacy Technician in Century, FL
    Former Employee - Pharmacy Technician in Century, FL
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at CVS Health full-time (More than 3 years)

    Pros

    Gets you licensed, and gives you good exp before transferring elsewhere

    Cons

    VERY tough goals to meet

    Advice to Management

    Give more hours to stores so they can actually provide the deserved service to patients.


  7. "Faced paced & demanding, but also rewarding."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Pharmacy Technician in Perkasie, PA
    Former Employee - Pharmacy Technician in Perkasie, PA
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I worked at CVS Health part-time (More than 3 years)

    Pros

    Lots of problem solving and helping customers, fast paced. Some days are really rewarding.

    Cons

    Not enough staffing hours, repetitious training modules & quizzes, the corporate office does not want good relationships with their store staff. Underpaid for the amount of work that is done.

  8. "Great company"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at CVS Health full-time

    Pros

    Great pay and people who you work with

    Cons

    More hrs for technicians and pay


  9. "Good place to start your first part time job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Cashier in Iowa City, IA
    Current Employee - Cashier in Iowa City, IA
    Recommends

    I have been working at CVS Health part-time (Less than a year)

    Pros

    good people and flexible hour

    Cons

    I can not think of cons right now


  10. "Great Experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate/Cashier in Great Neck, NY
    Current Employee - Sales Associate/Cashier in Great Neck, NY
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at CVS Health part-time (Less than a year)

    Pros

    Great team, always helping out and making work enjoyable.

    Cons

    Sometimes too much work for two people to handle in a day.