CVS Health Clerk/Cashier Reviews | Glassdoor

Find jobs for Clerk/Cashier

CVS Health Clerk/Cashier Reviews

Updated February 13, 2018
193 reviews

Filter

Filter

Clerk/Cashier

2.9
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
CVS Health President and CEO Larry J. Merlo
Larry J. Merlo
68 Ratings

Employee Reviews

Sort: PopularRatingDate

Pros
  • Flexible hours good pay and benefits good location nice people good customer service skills short lines good hours and pay (in 419 reviews)

  • Good work/life balance in most departments (in 119 reviews)

Cons
More Pros and Cons

  1. "Cashier Clerk"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cashier Clerk in Wayland, MA
    Former Employee - Cashier Clerk in Wayland, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at CVS Health full-time (More than a year)

    Pros

    Great manager, fun place to work

    Cons

    Schedules were posted late Sunday night


  2. "Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Clerk/Cashier in New York, NY
    Former Employee - Clerk/Cashier in New York, NY

    I worked at CVS Health part-time (More than a year)

    Pros

    Worked part time but there are lots of hours available to do full time hours
    Great co workers
    Management is understanding-Tool a month off to study abroad

    Cons

    Pay could be better
    Lack of staff so can be overwhelming

  3. "Okay place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Clerk/Cashier in Wyoming, RI
    Former Employee - Clerk/Cashier in Wyoming, RI
    Doesn't Recommend

    I worked at CVS Health part-time (More than a year)

    Pros

    Flexible hours, good pay, relaxed environment (at my store). All in all I was thankful for the job at the time, but would prefer to not go back.

    Cons

    Boring work (for my personality), hours limited by corporate to prevent benefits, corporate standards and regulations hard on managers/supervisors, which could make it hard for us under them.

    Advice to Management

    Work to support, reward, and encourage the employees more.


  4. "Cashier/Clerk"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Clerk/Cashier in Montgomery, AL
    Current Employee - Clerk/Cashier in Montgomery, AL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at CVS Health part-time (More than a year)

    Pros

    regular friendly customers and nice manager

    Cons

    No holidays off
    Various work schedules
    Cut hours
    Hardly any sick days

    Advice to Management

    Care more about your employees than your greed and maybe workplace morale would be given a boost.


  5. Helpful (1)

    "Stressful depending on store"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Clerk/Cashier in Norman, OK
    Former Employee - Clerk/Cashier in Norman, OK
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at CVS Health part-time (More than a year)

    Pros

    I had great coworkers. You get some decent discounts. The pay in 2015 for clerk/cashier finally went to $9 so there’s that.

    Cons

    Horrible customers, inflexible due to low number of employees, corporate is awful and clueless who uses intimidation tactics to scare stores into meeting impossible standards

    Advice to Management

    Hey, uh... let your store managers hire more employees. Stop expecting them to somehow cover for everyone. Especially because you won’t allow overtime. Stop letting customers walk all over you—it ends up costing you a ton of money and valuable employees.


  6. "Easy part-time job to start with"

    StarStarStarStarStar
    • Work/Life Balance
    Former Employee - Clerk/Cashier
    Former Employee - Clerk/Cashier

    I worked at CVS Health part-time (More than a year)

    Pros

    Flexible scheduling, work as a team, easy work

    Cons

    Happiness at work depends on who you work with


  7. "Horrible work environment and management!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Clerk/Cashier in Los Angeles, CA
    Former Employee - Clerk/Cashier in Los Angeles, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at CVS Health full-time (More than a year)

    Pros

    Health benefits, 401k, dental vision insurance

    Cons

    pay is minimum wage to start even with a Bachelor's Degree

    Advice to Management

    Listen to your employees needs !

  8. "CVS "Health"?!?"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Clerk/Cashier in Greenville, SC
    Current Employee - Clerk/Cashier in Greenville, SC
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at CVS Health part-time (More than 3 years)

    Pros

    Flexible scheduling when you need it.

    Cons

    If you become sick this company really doesn't care about you or your health.

    Advice to Management

    You should change your name and really consider taking the word health out.


  9. "Poor management, toxic culture, and unprofessional colleagues."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cashier/Rx Clerk in Chantilly, VA
    Former Employee - Cashier/Rx Clerk in Chantilly, VA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at CVS Health part-time (Less than a year)

    Pros

    Schedule can be flexible if the managers like you enough. There are some real gems of managers and pharmacy managers. If you find a store like this, then I suggest that you never leave it. If you are a student, and you let the pharmacist know about your current exam load, then they will work with you on your schedule.

    Cons

    The training is brief and the rules can be different according to which manager is teaching you, but you will get in trouble for doing a task incorrectly even though is has been shown to you three different ways. If you are a low volume store, then you will be given one cashier and one manager to finish a laundry-list of duties. If you do not complete them, you can expect to be hassled later. You will be expected to work past your expected shift. The managers that are grossly unprofessional are kept because they are willing to deal with cranky customers and don't complain too much to upper management. My next complaint is the lack of help given in the pharmacy. It is absurd that people handling medication are short-staffed on the busiest day of the week. Unfortunately, my first day in the pharmacy a technician called in sick, so I had to cover three stations with limited knowledge. On top of all of this, it took over three months for me to be transferred to pharmacy even though I had worked full-time in the summer. I even worked truck over night once a week hoping that would get me in the pharmacy faster. CVS is a lucrative company that is looking to cut corners in its customer service and employee care to maximize profits like many other corporations. My advice would be to work a store in either a rural area or a high volume store because they make so much money regional managers are willing to allot those stores more hours for more employees to work. In addition, the cashier pay does not even break $10, so they will put a lot of hours on you, so they do not have to put floor managers out because you are cheaper.

    Advice to Management

    Have one set of rules taught on how to complete tasks.
    Show the tasks to a new employee a minimum of two times, and then ask them to show you on the third.
    Buy a vacuum that was made in this century.
    Recognize incompetence is floor managers.
    Do not hire people who cannot communicate effectively with customers-this frustrates them.
    The coupon system makes the prices unreasonable. Get rid of the useless coupons and price things at a competitive rate.
    Offer a clean and usable break room.
    Have a designated bathroom cleaner. If not, it never gets done and customers are rightfully disgusted and complain.


  10. "Know what you want."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Clerk/Cashier in New York, NY
    Current Employee - Clerk/Cashier in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at CVS Health part-time (More than a year)

    Pros

    Meeting new people every day.
    Flexible if you're not going to school.

    Cons

    If you are a person that is looking to grow in the company, you would have to be the one asking questions, they would not offer you the positions.
    Make sure you get to know your management.
    They are not very flexible for a student who is in school,( college preferably). Especially if you have to pay tuition out of pocket. Your hours will be nasty.
    Would often find yourself complaining about something. Would get many solutions from it.

    Advice to Management

    Give us options. Give us the whole background story behind the position, not just part. Give more hours to the people looking for more hours.