CVS Health Reviews | Glassdoor

CVS Health Reviews

Updated July 21, 2017
3,258 reviews

Filter

Filter


3.0
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
CVS Health President and CEO Larry J. Merlo
Larry J. Merlo
754 Ratings

3,258 Employee Reviews

Sort: PopularRatingDate

Pros
Cons
More Pros and Cons

  1. Helpful (1)

    "staff pharmacist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Staff Pharmacist in Pittsburgh, PA
    Current Employee - Staff Pharmacist in Pittsburgh, PA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at CVS Health full-time (More than 3 years)

    Pros

    ok match with 401 k

    Cons

    long hours and micromanagement all the time

    Advice to Management

    stop micromanaging everything always on your pharmacist


  2. "Lots of holes in higher management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Shift Supervisor in Houston, TX
    Current Employee - Shift Supervisor in Houston, TX
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at CVS Health full-time (More than a year)

    Pros

    A good first job
    Good hours if you work in a decent area
    Most managers will work with your schedule as long as you keep them informed of it.

    Cons

    Higher level management, such as district managers, are full of empty promises. Some will tell you something just to get you off of their back, with no intention of trying to work with your request.

    Advice to Management

    Don't try to control every little thing. It brings down employee morale because it makes them think that you don't think they are capable.

  3. "Great staff, little pay"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Certified Pharmacy Technician in Elkhart, IN
    Former Employee - Certified Pharmacy Technician in Elkhart, IN

    I worked at CVS Health full-time (More than 3 years)

    Pros

    I worked as a Pharmacy Technician for almost 4yrs. Both the pharmacy manager and store manager at my location (Bristol Street, Elkhart) were by far two of the best managers I have ever worked for. Very flexible schedule.

    Cons

    Rate of pay is very low for detail of work required. This position does require significant oversight and critical need for accuracy. In the 4yrs I worked for CVS I only received a dollar raise. We were told that raises were locked in and "no one could receive more than 1%", although I took on additional training responsibilities and had one of the lowest error rates at the store. Pharmacy technicians are paid little above minimum wage and it is not a living wage and raises a minimal. There are often floating pharmacists that you also have to semi-train. It was not uncommon to catch Pharmacist errors as well. Very minimal opportunities for advancement.

    Advice to Management

    Value your pharmacy technician staff. I believe this goes to the corporate level. For the work being done the pay should be much more and you would not have such a high turn over rate.


  4. "Helping others"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - CVS Cashier in Pembroke Pines, FL
    Former Employee - CVS Cashier in Pembroke Pines, FL
    Doesn't Recommend
    Positive Outlook

    I worked at CVS Health full-time (More than 5 years)

    Pros

    If you want to work over time

    Cons

    Trying to work at every shift if needed


  5. "You're doing the work of multiple people"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Front End Cashier in Tampa, FL
    Former Employee - Front End Cashier in Tampa, FL
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at CVS Health part-time (More than a year)

    Pros

    -Employee discount
    -no tobacco products
    -barely above minimum wage pay
    -friendly staff and regular customers
    -shift ends when store closes if not 24 hr store

    Cons

    -company is very cheap: uses old technology, doesn't want to pay for extra employees during each shift and strict on sales/coupons
    -all store duties are preformed by 1 cashier and 1 manager during each shift
    - must multitask multiple tasks at once

    Advice to Management

    -have more than 2 people working during each shift because it's stressful and difficult to have so many tasks for very few employees
    -don't punish good workers for false accusations of rude customers


  6. "issues"

    StarStarStarStarStar
    Former Employee - Pharmacy Technician in Summerville, SC
    Former Employee - Pharmacy Technician in Summerville, SC
    Positive Outlook

    I worked at CVS Health full-time (More than a year)

    Pros

    Staff is friendly and helpful.

    Cons

    overnight shifts, raises after performance reviews

    Advice to Management

    training needs to be adjusted


  7. "Good intentions with the typical politics"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Specialty Benefits Account Manager in Irving, TX
    Former Employee - Specialty Benefits Account Manager in Irving, TX
    Recommends
    No opinion of CEO

    I worked at CVS Health full-time (More than a year)

    Pros

    Working side by side with great co-workers in the Specialty Benefits Account Management group was priceless. I was blessed with people who knowledgeable and witty coupled with business savvy. Building a network of contact internally was not easy but once established, definitely full of quality information. Knowing that I'm making a difference in lives by working directly with Healthplan providers was a wonderful experience.

    Cons

    Well, the company is clearly lucrative: why are health benefits so expensive? You'd think we should be able to partner with one of these Healthplan providers for a deep discount but nope. Sadly the company parades financial gains but underpays the Account Managers. Perhaps there is a reason but for me, it was an insult. I tried to move into a Benefits Coding position and was denied yet, a proven bad apple of an Account Manager was shoveled into the position. I was scrutinized & only received one work from home day whereas other received at least 2. There was no rhyme or reason other than 'you're a great example of what an Account Manager is supposed to be so we want our new hires to emulate you'....ha. CEO makes LOADS of money just off bonus...trickle some of that this way Larry!

    Advice to Management

    Make sure that you have people in place to create a friendly atmosphere to work in. Management can let the title get to their head & micromanage in the name of 'managing' is not a way to keep great talent that is down to work hard for their clients.

  8. "Mainly Depends on Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Cashier in Cheshire, CT
    Current Employee - Cashier in Cheshire, CT
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at CVS Health (More than 3 years)

    Pros

    Easy work, low pay, manger could make or break job

    Cons

    It's retail, so a lot

    Advice to Management

    Be Nicer to your employees


  9. "Account Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Manager in Irving, TX
    Current Employee - Account Manager in Irving, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at CVS Health full-time (More than a year)

    Pros

    Can work from home, which makes life a bit more flexible. I work with some great people. Good company to work for as far as their values go.

    Cons

    Pay could be better. You can work extremely long hours during December - March time frame.


  10. "shift supervisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Woonsocket, RI
    Former Employee - Anonymous Employee in Woonsocket, RI
    Doesn't Recommend
    Negative Outlook

    I worked at CVS Health full-time (Less than a year)

    Pros

    training all new hires to be pharmacy techs.

    Cons

    A lot of work,not enough people,only 2 people in the store at any given time. To
    much micro-management

    Advice to Management

    have at least one more person on the floor to take care of some of some of that micro-.managing.


Showing 3,258 of 10,810 reviews
Reset Filters