Cabela's Reviews | Glassdoor

Cabela's Reviews

Updated July 13, 2018
1,039 reviews

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3.1
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Cabela's President & CEO Thomas L. Millner
Thomas L. Millner
519 Ratings

1,039 Employee Reviews

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Pros
Cons
  • "For part time employees more communication" (in 58 reviews)

  • "Each and every associate is expected to sell the company credit card" (in 57 reviews)

More Pros and Cons

  1. "Cashier"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Cabela's part-time

    Pros

    Friendly associates, good benefits for part time, ability for commissions, great discounts, store smells really nice too!

    Cons

    May be a bit difficult to sell if you are checking out customers.


  2. "OK"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Cabela's full-time

    Pros

    Enjoyed working with my coworkers. The store is really neat.

    Cons

    All retail jobs suck, but someones gotta do it.

  3. "Jobs good management terrible"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Firearms Sales in Oklahoma City, OK
    Former Employee - Firearms Sales in Oklahoma City, OK
    Recommends
    Negative Outlook
    Disapproves of CEO

    I worked at Cabela's full-time (More than 3 years)

    Pros

    Fun place to work, you’re selling fun things that people want to buy. Most of the people you work with are doing this job for fun.

    Cons

    Erratic scheduling, you cannot have a set schedule. The constant hounding about getting the credit cards it’s awful. Every 15 to 20 minutes you’re hearing about why hasn’t anyone gotten a credit card, you’re constantly having to push credit cards on to the customers. It’s frustrating and did moralizing.

    Advice to Management

    Be more friendly and accommodating to your staff. They are what makes your money. Make this a fun place to work.


  4. "Customer Service"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Cabela's part-time

    Pros

    Great bunch of people to work with.
    Fun atmosphere.

    Cons

    Fair number of lazy individuals.


  5. "Management Doesn’t know how to communicate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Cabela's full-time

    Pros

    Pay
    Products
    Smell of nuts all day

    Cons

    Everything else
    No one knows how to communicate


  6. "Job description should be only one line: "Sell as many of our credit cards as humanly possible""

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Outfitter in East Hartford, CT
    Former Employee - Outfitter in East Hartford, CT
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Cabela's part-time (Less than a year)

    Pros

    - Occasional nice customer
    - Outfitters are welcoming, exchange kind actions and words among each other
    -Beautiful store, as expected from most any Cabela's location

    Cons

    - Doesn't matter how hard you work, how much product you sell, or if you're the nicest guy/gal in the world, you must sell club visa cards to keep your job.
    - You must get one club visa card referral before working in the department you signed up to be in. You will stand in the front of the store and pitch the card to every single person who walks in until you get a referral. This can be difficult, as most everyone has one or doesn't want another credit card.
    - After your one referral, you must get 10 every 2-3 months as a part time employee, or 20 as a full time employee. This can be exceedingly difficult as a customer will be badgered when they walk in, in every department, and when they cash out, making your job at getting cards seem futile. The only way you can get a referral and have it count is if you give a slip of paper telling about the benefits of the card to the customer with your employee ID on the back of it. This paper then must be given to the person at the "club booth" at the front of the store, and the customer must give their SSN before it counts as one referral. This process relies on that the customer gives your paper with your ID, that the person at the front desk can "read" it and enter you ID, and that the customer gives their SSN(which often then not they get spooked and leave). Their fairy tale stories of outfitters in the cash lane getting 200 club cards in 3 months are stupid, as that is the last point of contact where a customer is satisfied with their product and is preparing to finalize a purchase and is most likely to look towards added bonuses off their purchase(this is where it makes the most sense to ask about the card).
    - As an added bonus to being constantly harassed by management to sell more cards, they are often patronizing and on massive ego trips.
    - You will be harassed about how you do not have equipment that should be supplied to you but isn't due to shortages and incompetence(I got my radio to speak to other outfitters almost a month into working there, and most days you will not be give ANY of the proper tools for the job).
    - Training is done over shoddy videos from the 90s. You will learn little about the products in your department and will be left out to dry by management for not knowing what you were trained in, and immediately where it is. Rare training done by management is done to belittle rather than provide knowledge.

    Advice to Management

    -Move asking about club card sign ups to the cash lanes/club desk, and don't make outfitters on the sales floor weasel it into uncomfortable conversation. If they want a card, they already have one or will make up their mind when they enter or leave.
    - Drop your condescending/patronizing attitude, listen to outfitters instead of trying to be a point of contention and animosity.
    -Supply outfitters with the tools to complete the job. Don't have two scanners for a department that usually works 4 people in a day. Stick a crowbar in your wallets, leave your ivory tower, and supplying.


  7. "Dull, Boring and Monotonous"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Cabela's part-time

    Pros

    Easy job. Don't have to know much. Consistent hours.

    Cons

    Clientele are ruthless and unforgiving of diversity. Mind numbing. Management treats you like you are dumb.

  8. "All went downhill after Bass Pro buyout"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Cashier in Lavista, NE
    Current Employee - Cashier in Lavista, NE
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Cabela's part-time (More than a year)

    Pros

    You get 3 breaks in an 8 hour shift. You can stand around and talk if it's slow. Coworkers are friendly.

    Cons

    There are a lot of negatives about working here. First off, ALL THEY ARE ABOUT IS THE CABELAS CLUB CREDIT CARD. As a cashier, you are expected to try and sell a credit card to every customer. If the customer says YES (only 2% of the time), you have to stop what you're doing, suspend the transaction, and walk them over to the Cabelas Club credit card booth so they can spend another 15-20 min applying for a credit card they probably won't even get approved for. Oh did I mention the referral bonus is only $1? Simply not worth the effort to try and sell credit cards to people 8 hours a day for only $1. If you don't get enough referrals per month, your managers will have a talk with you. Sometimes they make you go up to the front and "greet" customers. But it's not greeting, it's harassing customers right as they walk in the door to sign up for a credit card. Our store managers always push us to sell cards, NOT for the customer, but for the bonus check they receive off of it.

    Then you are required to ask for the customer's phone number every transaction. It's not connected to a rewards account, it's for "demographic" purposes. Some customers get very angry if you ask for their phone number, and come up with a dumb response like, "I don't have one", or "Can I have yours?". I've seen older men make sexual remarks towards our female cashiers like, "What are you gonna call me later?". It's absolutely disgusting. Your managers keep track of your "phone capture" percentage every week and make you sign off on it. There are consequences if it's under 75% capture. It's a bit ridiculous. Most employees input fake numbers just to keep from getting yelled at by management.

    The POS system is the worst. It's slow, confusing, and troublesome. If a customer puts their credit card into the chip reader wrong, the whole thing freezes and you have to CTRL+ALT+DELETE and reboot the whole program. Meanwhile customers are piling up in your line, and you have to move to another register creating more confusion. This can happen multiple times a day.

    The customers here are awful. They are all grumpy old men who don't know how to read signs and demand discounts if the price doesn't ring up correct. They also act like they've never used a credit card before and slow down the check out process even more having to walk them through the transaction like, "Ok go ahead and insert your card, other way, no the other way, here let me just do it sir," They make up prices all of the time, they always talk about an invisible clearance rack that doesn't exist, they are cheapskates. You are forced to change the price for them almost all of the time, and management doesn't care.

    You work almost every weekend and holiday, the shifts are 8 1/2 hours long, even for part time employees, and the pay is terrible for what you're expected to do on a daily basis. The scheduling is also very inconsistent. You would think the "World's Foremost Outfitters" are paid more than Wal-Mart employees, nope!

    Advice to Management

    Don't expect so much out of part time cashiers, they're just here for a paycheck.


  9. "Art Director"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Cabela's full-time (More than 3 years)

    Pros

    The people I worked with

    Cons

    It was fine working there, not great, not horrible.


  10. Helpful (2)

    "Club Cards"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Senior Management
    Former Employee - Hunting Associate in Oklahoma City, OK
    Former Employee - Hunting Associate in Oklahoma City, OK
    Doesn't Recommend
    Negative Outlook

    I worked at Cabela's (Less than a year)

    Pros

    Great environment if you love the outdoors. It is awesome to be in a store with so much cool stuff and get to work with it.

    Cons

    CLUB CARD CLUB CARD CLUB CARD. You are forced to sell club cards and if you don’t you will constantly hounded by management. You are expected to make a quota on club cards, and if you don’t managers will harass you until you quit. you are only recognized if you sell club cards.

    Advice to Management

    Focus on the customers and there experience vs having outfitters push club cards.


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