Cablevision Systems Reviews | Glassdoor

Cablevision Systems Reviews

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Dexter Goei
7 Ratings

91 Employee Reviews

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Pros
Cons
  • Schedule changes hinder work life balance if consistently done throughout the year (in 23 reviews)

  • Their are rules up the wazoo, when making a simple saleand there is no room for growth (in 18 reviews)

More Pros and Cons

  1. "It used to be such a great place to work."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Clerical in Bethpage, NY
    Former Employee - Clerical in Bethpage, NY
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    We worked for a family and we were treated like family.

    Cons

    All the old Cablevision employees are leaving. Whether by choice or forced out by buy outs.
    I hope Altice knows what they are doing. Getting rid of people who know the job, the customers and the areas in which the service is provided, in my opinion, is not a smart move.

    Advice to Management

    I really hope you know what you're doing.


  2. "Csr"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Csr3 in Shelton, CT
    Former Employee - Csr3 in Shelton, CT
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Salary and benefits were good. Programs and rewards offered to top reps.

    Cons

    Too much micromanagement. Too many metrics to be graded on even though some didn't count unless you were lacking in them

    Advice to Management

    Recognize great employees and let them know that you consider them an asset

  3. Helpful (1)

    "Things just seem to be going downhill"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Cablevision Systems full-time (More than 10 years)

    Pros

    Decent pay, good benefits, good perks, uniforms, good work relationships established. Good team work amongst colleagues.

    Cons

    We've been altice not even a year since they bought it from Cablevision..and they have already taken away holidays, sick time, some benefits, and holiday bonuses.. and our benefit contributions are going up ...whats next...? They are forcing talented senior people to take voluntary separation packages and give the hint that if they dont they probably wont have a job in the coming years. Directors and managers have left for other companies in droves after the take over..like they knew what was coming down the road.
    Whats next...pay cuts? Like things arent expensive enough in the north east...they are treating us like pawns on the chess board..they have an addition by subtraction mentality...slash and cut...meanwhile the upper 1% will be raking in millions in salaries, bonuses, and stock options

    Advice to Management

    Stop nickel and diming your employees...or it will back fire on you. Moral is at an all time low...your network will run at its best depending on whos working on it..and how you treat them.


  4. "Just know what you're getting yourself into."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Corporate in Bethpage, NY
    Former Employee - Corporate in Bethpage, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Cablevision Systems full-time (More than 8 years)

    Pros

    -Great people.
    -Decent benefits including discounted services if you live within the companies footprint.
    -Flexible work hours if you're in corporate.

    Cons

    -The company is currently progressing through many changes which are to be expected after an aggressive merger and acquisition. This means constant restructuring and layoffs if you are not in a revenue generating role.
    - Micro-management at all levels. From the call center to management.
    - You or your colleagues can be laid off at a moments notice. This reality keeps folks on edge and sometimes at odds. Nobody is truly happy because of this.
    - Need office equipment? Good luck getting an approval due to a new system which requires every expense be scrutinized by the budgeting committee.
    - Sales people are ridiculously underpaid.
    - Annual bonuses aren't what you think they are. If you are promised a range of 5-20%, expect to be paid at 5% even if your performance review dictates a higher percentage. Your manager will apologize and tell you that next year will be better.

    Advice to Management

    Prepare for a mass exodus of talent. The hard-working people at Altice are more desirable in the marketplace than you think.


  5. "Director"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in New York, NY
    Former Employee - Anonymous Employee in New York, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Cablevision Systems full-time (More than 10 years)

    Pros

    Adequate benefits. Easy fmla approvals, you barely have to go to work. Very afraid of discriminatory lawsuits

    Cons

    Executives and upper management are liars. Say one thing to the faces of subordinates while talking out of the other side of their mouths.

    Advice to Management

    Genuine appreciation goes a long way


  6. "Traffic Coordinator"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    None. Working for New York Interconnect was awful. Horrible management and surrounded by coworkers that hate their jobs

    Cons

    No room for growth. Lied to from the very beginning about "salary" and career paths. Treated like garbage from the very beginning. Blamed for mistakes whether you make them or not. A thankless job.

    Advice to Management

    Learn to be a leader rather then a boss.


  7. "Terrible"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Good pay for the job. Start with a low salary, but jumps up after 6 months. Commission can be very good

    Cons

    Hours... 12-9pm Tuesday - Saturday. Knocking on people's doors at 9pm a must. They follow you and spy on you to make sure you are working right until 9pm.

    Advice to Management

    Change the hours a bit, especially in the winter. No one likes having a doorbell rang after 7pm.

  8. "It's a job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Residential Account Executive
    Current Employee - Residential Account Executive
    Negative Outlook
    Disapproves of CEO

    I have been working at Cablevision Systems full-time (More than 3 years)

    Pros

    A decent Product to sell. Management tries to help you and incorporates your needs as best they can. Free pizza once a month

    Cons

    Sign up for direct deposit or your live check gets mailed the day before pay day . Which means your waiting 2-4 days to attain your check AFTER pay day . Your tracked via iPad. Commissions are horrendous unless you hit top tier. If not forget your making $10 for some sales. Very Low base pay . Your knocking on people's doors 12-9 rain sleet or snow hurricane storm blizzard

    Advice to Management

    Stop micro managing ,raise the base pay , commission structure sucks unless your tier 3 or better


  9. "Tech support"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    Pros

    Salary vacation time coworkers benefits. Close to major highways, recently room provides downtime. 401k match free pizza and other food

    Cons

    Poor management, stacked ranking, culture,morale,no development, politics and favoritism. Few opportunities, unobtainable metrics,micro management, poor proactive outlook


  10. "During the years it has become more stressful and overwhelming..."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Supervisor in Bronx, NY
    Current Employee - Supervisor in Bronx, NY
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Cablevision Systems full-time (More than 10 years)

    Pros

    Good benefits, decent salaries, different locations to work from, pretty good peers and some good direct reports...Even more so now since Optimum is owned by Altice...

    Cons

    They ask for too things at the same time... Everything is on fire, they don't have realistic goals and expectations... Not consistent across all the call centers with policies and procedures...Everyone is out for themselves to make sure performance is met...the need to hire better employees that will stick to the position... They do not treat Supervisors fairly and treat seasoned employees like new reps...

    You give it a 1,000% bend yourself backwards and they don't even recognize that because it is part of your job, however they job description is TOTALLY different on what your expectations are....


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