Cablevision Systems Reviews | Glassdoor

Cablevision Systems Reviews

Updated March 20, 2017
236 reviews

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236 Employee Reviews

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Pros
Cons
  • work - life balance is horrible which makes good people leave (in 22 reviews)

  • Their are rules up the wazoo, when making a simple saleand there is no room for growth (in 18 reviews)

More Pros and Cons

  1. Helpful (1)

    "Manager"

    Star Star Star Star Star
    Former Employee - Anonymous Employee in Bethpage, NY
    Former Employee - Anonymous Employee in Bethpage, NY
    Doesn't Recommend
    Negative Outlook

    I worked at Cablevision Systems full-time (More than 10 years)

    Pros

    Great to company to work for while owned by the Dolan family.

    Cons

    The staff has been downsized significantly and is continuing.


  2. "Great company going thru changes."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Approves of CEO

    Pros

    Excellent product and staff is knowledgeable.

    Cons

    Job insecurity as companies blend into one.


  3. "Micro Manage"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Direct Sales Representative in Brooklyn, NY
    Former Employee - Direct Sales Representative in Brooklyn, NY
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Cablevision Systems full-time (Less than a year)

    Pros

    The compay gives back a lot to their emplyees

    Cons

    Micro Manage, and not enough help when struggling


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (1)

    "Supervisor"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Negative Outlook
    No opinion of CEO

    Pros

    Great Pay and Benefits
    Career Opportunties

    Cons

    Work life balance, upper management slow to resolve issues, frequent issues with vital tools which impact peoples ability to do their job.

    Advice to Management

    Refer to 'Cons' section


  6. "Lead Technical Support Representative"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Lead Technical Support Representative in Shelton, CT
    Current Employee - Lead Technical Support Representative in Shelton, CT
    Recommends
    Neutral Outlook

    I have been working at Cablevision Systems full-time (More than 8 years)

    Pros

    Great benefits and salary in comparison to similar jobs in the industry.

    Cons

    Stats are very strictly micromanaged. There is close to no human aspect in coachings.


  7. "Customer Support Rep"

    Star Star Star Star Star
    Former Employee - Customer Service Representative in Melville, NY
    Former Employee - Customer Service Representative in Melville, NY
    Neutral Outlook

    Pros

    Nice pay, good benefits, good dress code

    Cons

    Work/life balance, dealing with angry customers

    Advice to Management

    Help your staff when dealing when angry customers.


  8. "Customer service"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Cablevision Systems full-time

    Pros

    Free cable, great health benefits, 401k match

    Cons

    Customers are annoying, rules are constantly changing, can be written up over anything

    Advice to Management

    Always read all information available to you, and ask for help.


  9. "Optimum Cablevision"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales in East Orange, NJ
    Current Employee - Sales in East Orange, NJ
    Positive Outlook

    I have been working at Cablevision Systems full-time (More than a year)

    Pros

    The only pros in my opinion is, Great Commision, Health Benefits, 401K comppany match up to 3% I believe

    Cons

    Base Pay isn't great, neither is management. To quick to terminate people

    Advice to Management

    Give your employees the benefit of the doubt sometimes, be fair and consistent and stop showing favoritism to certain individuals as everyone deserves respect and fair treatment across the board.


  10. "Account Executive"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Cablevision Systems full-time

    Pros

    If you're great at sales then you make great money. More than a few guys clearing $200,000.
    If you're in the top 25% or so of reps for the month, then you get "be your own boss" privelages. Meaning you don't have to check in to the office during the week or weekend. Just go out and make your sales on your own time.
    Good benefits, sales awards, and overall company structure.
    On your own most of the time.

    Cons

    It's a very hard sale. Door to door. You're only as good as your last month. The commission structure is set up so that most people will fall 1 or 2 sales short of making "good" money. a $3,000 commission check vs $7,000 or $8,000.
    Mentally exhausting. On your own most of the time.
    You work until after 9pm most weekdays. (start at 12).

    Advice to Management

    Listen to the reps advice.


  11. "Residential Direct Sales"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Residential Direct Sales in Bronx, NY
    Former Employee - Residential Direct Sales in Bronx, NY
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Cablevision Systems (More than a year)

    Pros

    Excellent benefits
    Comprehensive product training
    Thanks to uncapped commissions, there is a real opportunity to make a lot of money
    Supervisors can truly support reps since they have actually done the job

    Cons

    overly bureaucratic
    too much micro-management
    Territory management could be handled better
    Upper management has goals that are no in sync with the reps' duties

    Advice to Management

    Work for at least a day per month or quarter with the direct sales reps (go knock doors for a day) to get a feel for what the reps face in the field.



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