Cablevision Systems Reviews | Glassdoor

Cablevision Systems Reviews

Updated March 20, 2017
236 reviews

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236 Employee Reviews

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Pros
Cons
  • work - life balance is horrible which makes good people leave (in 22 reviews)

  • Their are rules up the wazoo, when making a simple saleand there is no room for growth (in 18 reviews)

More Pros and Cons

  1. Helpful (3)

    "proceed with caution"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Level II Tech Support Representative in Bethpage, NY
    Current Employee - Level II Tech Support Representative in Bethpage, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Cablevision Systems full-time (More than a year)

    Pros

    awesome coworkers, leads and supervisors

    Cons

    It can be stressful dealing with complaints 8 hours a day. It tends to change a person, so make sure you have a healthy outlet like a sport or hobby for the sake of your mental health.

    Advice to Management

    Your employees are people, not robots.


  2. Helpful (1)

    "anonymous"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook

    I have been working at Cablevision Systems full-time

    Pros

    Good company to work for if you placed in right team. Pay and benefits are OK. Opportunities to learn new things. On going training's are provided.

    Cons

    No work life balance. Micromanagement.


  3. "Technical Support Supervisor"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Cablevision Systems full-time

    Pros

    Great Benefits, Great people to work with. There's growth if you apply yourself

    Cons

    Too many changes all at once. Does not allow employee to master the changes before implementing something new. Too many uncertainties. Stronger leadership. Unclear vision

    Advice to Management

    Need of stronger leadership. Decision making don't always make sense. Reasoning behind changes can never be provided. Senior management need to be direct and realistic.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "The good the bad and the ugly"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Anonymous Contractor in Bethpage, NY
    Former Contractor - Anonymous Contractor in Bethpage, NY
    Neutral Outlook
    No opinion of CEO

    I worked at Cablevision Systems as a contractor (More than a year)

    Pros

    Worked with some great people. People are very friendly and courteous. Everyone works very hard and long hours. I never left at 5pm.

    Cons

    Managers can be abrupt. The work load is outrageous. Never left on time. Some people do absolutely nothing while others are working 24/7. When someone leaves or quits the rest of the team just has to pick up the slack for months until they get a new person. Most people do not have much of a work/life balance.

    Advice to Management

    Treat people better.


  6. "Customer Service Rep"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook

    I have been working at Cablevision Systems full-time

    Pros

    Good benefits
    Great employees
    Good entry level salary
    Some opportunity for growth
    Tuition reimbursement

    Cons

    Change in supervisor every month
    Change in shift 2x a year
    No stretch for work/life balance
    PTO to a limit cannot do unpaid

    Advice to Management

    Listen to the reps they are the customers voice. Offer unpaid time off. Need to find a sense of stability.


  7. "Sales Rep & Coordinator"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Disapproves of CEO

    I worked at Cablevision Systems full-time

    Pros

    Benefits from day 1, Earning potential as a sales rep is great.

    Cons

    You are treated like a number and not a person

    Advice to Management

    Treat your employees like people and not numbers


  8. Helpful (2)

    "Technical support rep level 3"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    good pay and benefits for employees

    Cons

    Feel like your in prison


  9. "Meh"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Bethpage, NY
    Former Employee - Anonymous Employee in Bethpage, NY
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at Cablevision Systems (Less than a year)

    Pros

    If you're on the East Coast has a lot of name recognition, trying to experiment with new product offerings to deal with out dating of home phones and other products.

    Cons

    Uses a bunch of proprietary UI tools and most things are out of data, skills may not transfer.

    Advice to Management

    Pairing with other employees was fine. If anything could have given more work to do so that there wasn't downtime in between projects, but they seem to not care that much if the interns aren't super busy if they have other stuff to do.


  10. "Poor management"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Administrative Coordinator in Stamford, CT
    Current Employee - Senior Administrative Coordinator in Stamford, CT
    Recommends
    Negative Outlook

    I have been working at Cablevision Systems full-time (More than 10 years)

    Pros

    Family atmosphere
    Decent salary
    Free services: cable/modem/phone
    Discounts at various business

    Cons

    Management heavy
    Favoritism
    Only certain positions permit growth

    Advice to Management

    Let the employees do their job. Show your appreciation for all of the positions that make the department shine.


  11. "QA Tester"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Contractor - Anonymous Contractor
    Current Contractor - Anonymous Contractor

    I have been working at Cablevision Systems as a contractor (Less than a year)

    Pros

    Great company and great teams to work with.

    Cons

    Not many, just more communication is needed.



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