Cablevision Systems Reviews | Glassdoor

Cablevision Systems Reviews

Updated January 17, 2017
771 reviews

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771 Employee Reviews

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Pros
Cons
  • work - life balance is horrible which makes good people leave (in 22 reviews)

  • Their are rules up the wazoo, when making a simple saleand there is no room for growth (in 18 reviews)

More Pros and Cons

  1. "Customer Support Rep"

    Star Star Star Star Star
    Former Employee - Customer Service Representative in Melville, NY
    Former Employee - Customer Service Representative in Melville, NY
    Neutral Outlook

    Pros

    Nice pay, good benefits, good dress code

    Cons

    Work/life balance, dealing with angry customers

    Advice to Management

    Help your staff when dealing when angry customers.


  2. "Terrible"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Good pay for the job. Start with a low salary, but jumps up after 6 months. Commission can be very good

    Cons

    Hours... 12-9pm Tuesday - Saturday. Knocking on people's doors at 9pm a must. They follow you and spy on you to make sure you are working right until 9pm.

    Advice to Management

    Change the hours a bit, especially in the winter. No one likes having a doorbell rang after 7pm.


  3. Helpful (1)

    "Great Place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Executive Assistant in Odenton, MD
    Former Employee - Executive Assistant in Odenton, MD
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Cablevision Systems (More than 10 years)

    Pros

    Really smart people, a lot of opportunity for growth, always encouraged to be innovative, think big, and create something new. Competitive salary and benefits with other major tech companies. 100% self motivating work environment.

    Cons

    You have to be self motivated. NO ONE will hold your hand and tell you that you're doing a great job. If you need constant affirmations from management, this company isn't for you.

    Advice to Management

    More on-boarding training before new employees are thrown in the fire. The first couple of weeks can be very confusing on where to find the information you need that pertains to your job.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Human Resources"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Neutral Outlook

    I worked at Cablevision Systems full-time

    Pros

    Benefits, Good Medical, Cable and Internet Benefits

    Cons

    Nepotism in some areas and supervisors and Managers who do not communicate well and need training on managing teams of people more effectively. Fairness in advancement not always evident.


  6. "Bad culture"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Executive in Randolph, NJ
    Former Employee - Account Executive in Randolph, NJ
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Cablevision Systems full-time (More than a year)

    Pros

    Good place to be a Sales Rep of you are bilingual. Great benefits, product is easy to sell due to no taxes and contract.

    Cons

    Management Treats reps bad if you were not a performer. Management treats you as a disposable piece. I was President's Club Winner and after having 1 bad month management flipped it on me.

    Advice to Management

    Treat reps the way you wanted to be treated when you were reps.


  7. "Customer service"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Cablevision Systems full-time

    Pros

    Free cable, great health benefits, 401k match

    Cons

    Customers are annoying, rules are constantly changing, can be written up over anything

    Advice to Management

    Always read all information available to you, and ask for help.


  8. "Great place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Farmingdale, NY
    Former Employee - Customer Service Representative in Farmingdale, NY
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Overtime availability, pay is great

    Cons

    Difficult customers, hours of shift, a lot of access is based on seniority

    Advice to Management

    Develop a training program that allows employees to have time on the phone


  9. "Customer Service Representative"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    I worked at Cablevision Systems full-time

    Pros

    Atmosphere was good. I felt like a valued member of the business.

    Cons

    No time off around holidays. The company was only closed New Years Day.

    Advice to Management

    Give employees more time off around holidays.


  10. "It's a job"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Residential Account Executive
    Current Employee - Residential Account Executive
    Negative Outlook
    Disapproves of CEO

    I have been working at Cablevision Systems full-time (More than 3 years)

    Pros

    A decent Product to sell. Management tries to help you and incorporates your needs as best they can. Free pizza once a month

    Cons

    Sign up for direct deposit or your live check gets mailed the day before pay day . Which means your waiting 2-4 days to attain your check AFTER pay day . Your tracked via iPad. Commissions are horrendous unless you hit top tier. If not forget your making $10 for some sales. Very Low base pay . Your knocking on people's doors 12-9 rain sleet or snow hurricane storm blizzard

    Advice to Management

    Stop micro managing ,raise the base pay , commission structure sucks unless your tier 3 or better


  11. "Optimum Cablevision"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales in East Orange, NJ
    Current Employee - Sales in East Orange, NJ
    Positive Outlook

    I have been working at Cablevision Systems full-time (More than a year)

    Pros

    The only pros in my opinion is, Great Commision, Health Benefits, 401K comppany match up to 3% I believe

    Cons

    Base Pay isn't great, neither is management. To quick to terminate people

    Advice to Management

    Give your employees the benefit of the doubt sometimes, be fair and consistent and stop showing favoritism to certain individuals as everyone deserves respect and fair treatment across the board.



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