Cactus Club Cafe Reviews | Glassdoor

Cactus Club Cafe Reviews

Updated March 10, 2017
93 reviews

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Full-time Part-time

3.4
Star Star Star Star Star
Rating Trends Rating Trends
Recommend to a friend
Approve of CEO
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Richard Jaffray
43 Ratings

93 Employee Reviews

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Pros
  • Great people to work with, lots of internal opportunities for advancement (to a point), experienced industry leaders to ask questions from (in 6 reviews)

  • bustling, busy work environment (in 5 reviews)

Cons
  • Low pay long hours no overtime pay (in 14 reviews)

  • Long hours, sexist dress code, clear favouritism (management-dependent) (in 6 reviews)

More Pros and Cons

  1. "Good Experience"

    Star Star Star Star Star
    Former Employee - Server/Bartender/Shiftleader
    Former Employee - Server/Bartender/Shiftleader
    Recommends
    Disapproves of CEO

    I worked at Cactus Club Cafe full-time (More than a year)

    Pros

    You can make more money here than most restaurants. Always busy and the place runs like a well oiled machine most of the time. It's also really easy to move up quickly if you show a little bit of initiative, work ethic, and intelligence. Overall great place to work to save money quickly in between jobs, education, etc.

    Cons

    Like any restaurant it can be hectic and getting time off can be frustrating. Some people also get frustrated with how much of a stickler they are for staff appearance.

    Advice to Management

    Try to be as accommodating as possible with time off, and when people change their availability take it seriously. Don't talk down to your staff.


  2. "not bad"

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    I always felt supported by everyone above me.

    Cons

    Too many corporate rules instead individual rules for each location

    Advice to Management

    When training people make it more personalized instead of a step by step manual for each person.


  3. "Hostess"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Approves of CEO

    Pros

    great management, well organized, great salary/tips

    Cons

    Appearances matter the most in this job, cliquey girls


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Staff"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Staff
    Former Employee - Staff
    Doesn't Recommend

    Pros

    Interacting with some really great co-workers. Those not part of the clicks can be fun to work. Some really great customers do come to the restaurant and great friendships can develop.

    Cons

    Majority of the staff are very "clicky" and if you are not part of that click, you will never feel like you are part of the team but it is impossible to get accepted so you are pretty much isolated when you are working. If you are not liked by management watch out!

    Advice to Management

    Try to make everybody that you hire feel welcome. I'm pretty sure that you would get better results and as a result better employees.


  6. "Bartender"

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Cactus Club Cafe full-time (Less than a year)

    Pros

    Fun place to work. Patrons were fantastic, fabulous tips.

    Cons

    No benefits. Pay was almost nothing, but tips made up for that.

    Advice to Management

    Should not have sold.


  7. "Gay Ol' Time"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Server in Boston, MA
    Current Employee - Server in Boston, MA
    Recommends
    Neutral Outlook

    I have been working at Cactus Club Cafe full-time (More than a year)

    Pros

    Friendly regulars, "cute-boy tips," coworkers almost feel like family, free or heavily discounted drinks when not working

    Cons

    Limited growth opportunities, unwanted attention from guests, late hours


  8. "Busy kitchen, strong incentive"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Line Cook
    Former Employee - Line Cook
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at Cactus Club Cafe full-time (Less than a year)

    Pros

    Many people work in the kitchen come out of college training, making you more competitive if you share the education.
    Very professional, got to learn a lot everyday.
    Nice employee lunch.
    Nice people to work with.

    Cons

    Same as any other kitchen, shifts on night and weekend ruin the family connection, little vacation, no benefits, stressed out when all screen is full, and so on.

    Advice to Management

    More care should be given to the busy chefs in the kitchen. Not only money, but any encouragement or any kind of benefit to protect them.


  9. "Treats guests better than their own staff..."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Server in Toronto, ON (Canada)
    Current Employee - Server in Toronto, ON (Canada)
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Cactus Club Cafe part-time (More than a year)

    Pros

    Flexible place to work if you have other commitments

    Cons

    Do some very sketchy things when it comes to server tips. Highest tip-out in Toronto

    Advice to Management

    High turn-over of staff will ruin your business


  10. "Server"

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Approves of CEO

    Pros

    The people are very nice

    Cons

    Have to wear tight clothing


  11. "shift leader"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Cactus Club Cafe full-time (More than 3 years)

    Pros

    great environment to work at and the people have such a great attitude towards each other.

    Cons

    workload was too heavy and was put mostly on the shift leaders.

    Advice to Management

    take care of your workers and pay them what they deserve



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