Cactus Club Cafe Reviews | Glassdoor

Cactus Club Cafe Reviews

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Found 202 reviews

3.7
StarStarStarStarStar
Rating TrendsRating Trends
70%
Recommend to a Friend
86%
Approve of CEO
Richard Jaffray
97 Ratings
Pros
  • "Great people, great training and great company(in 15 reviews)

  • "Very professional, extensive training, great work environment(in 14 reviews)

Cons
  • "Long hours due to aggressive scheduling and busy restaurant(in 23 reviews)

  • "Pay isn't great, and there are no benefits if you're not in management(in 9 reviews)

More Pros and Cons
  1. "not bad"

    StarStarStarStarStar
      Former Employee - Anonymous Employee 

      I worked at Cactus Club Cafe

      Pros

      I always felt supported by everyone above me.

      Cons

      Too many corporate rules instead individual rules for each location

      Advice to Management

      When training people make it more personalized instead of a step by step manual for each person.

      Cactus Club Cafe2017-01-22
    • "Good Experience"

      StarStarStarStarStar
        Former Employee - Server/Bartender/Shiftleader 
        Recommends
        Disapproves of CEO

        I worked at Cactus Club Cafe full-time for more than 2 years

        Pros

        You can make more money here than most restaurants. Always busy and the place runs like a well oiled machine most of the time. It's also really easy to move up quickly if you show a little bit of initiative, work ethic, and intelligence. Overall great place to work to save money quickly in between jobs, education, etc.

        Cons

        Like any restaurant it can be hectic and getting time off can be frustrating. Some people also get frustrated with how much of a stickler they are for staff appearance.

        Advice to Management

        Try to be as accommodating as possible with time off, and when people change their availability take it seriously. Don't talk down to your staff.

        Cactus Club Cafe2017-03-06
      • "Hostess"

        StarStarStarStarStar
        • Work/Life Balance
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Former Employee - Anonymous Employee 
        Recommends
        Approves of CEO

        I worked at Cactus Club Cafe

        Pros

        great management, well organized, great salary/tips

        Cons

        Appearances matter the most in this job, cliquey girls

        Cactus Club Cafe2016-10-14
      • "Staff"

        StarStarStarStarStar
        • Work/Life Balance
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Former Employee - Staff 
        Doesn't Recommend

        I worked at Cactus Club Cafe

        Pros

        Interacting with some really great co-workers. Those not part of the clicks can be fun to work. Some really great customers do come to the restaurant and great friendships can develop.

        Cons

        Majority of the staff are very "clicky" and if you are not part of that click, you will never feel like you are part of the team but it is impossible to get accepted so you are pretty much isolated when you are working. If you are not liked by management watch out!

        Advice to Management

        Try to make everybody that you hire feel welcome. I'm pretty sure that you would get better results and as a result better employees.

        Cactus Club Cafe2016-08-18
      • "Bartender"

        StarStarStarStarStar
          Former Employee - Anonymous Employee 

          I worked at Cactus Club Cafe full-time for more than a year

          Pros

          Fun place to work. Patrons were fantastic, fabulous tips.

          Cons

          No benefits. Pay was almost nothing, but tips made up for that.

          Advice to Management

          Should not have sold.

          Cactus Club Cafe2016-04-04
        • "Gay Ol' Time"

          StarStarStarStarStar
          • Work/Life Balance
          • Culture & Values
          • Career Opportunities
          • Compensation and Benefits
          • Senior Management
          Current Employee - Server in Boston, MA
          Recommends
          Neutral Outlook

          I have been working at Cactus Club Cafe full-time for more than 2 years

          Pros

          Friendly regulars, "cute-boy tips," coworkers almost feel like family, free or heavily discounted drinks when not working

          Cons

          Limited growth opportunities, unwanted attention from guests, late hours

          Cactus Club Cafe2012-06-16
        • "Fun Place"

          StarStarStarStarStar
          • Work/Life Balance
          • Culture & Values
          • Career Opportunities
          • Compensation and Benefits
          • Senior Management
          Former Employee - Server/Waiter 
          Recommends
          Positive Outlook
          Approves of CEO

          I worked at Cactus Club Cafe part-time for more than 9 years

          Pros

          always busy, great people, room for growth

          Cons

          none really, irregular hours because of restaurant industry

          Cactus Club Cafe2019-05-15
        • "Good atmosphere and place to make money"

          StarStarStarStarStar
          • Work/Life Balance
          • Culture & Values
          • Career Opportunities
          • Compensation and Benefits
          • Senior Management
          Former Employee - Anonymous Employee 
          Recommends
          Approves of CEO

          I worked at Cactus Club Cafe part-time

          Pros

          Easy money, easy hiring process, overall good training program.

          Cons

          Scheduling could be rigid and was released very late.

          Advice to Management

          Management can be too young and it can get political and clique-y very easily. It is hit and miss with managers. Some are great are helpful and others are frankly useless and not qualified.

          Cactus Club Cafe2019-05-02
        • "server at cactus club"

          StarStarStarStarStar
            Former Employee - Anonymous Employee 
            Recommends
            Positive Outlook
            Approves of CEO

            I worked at Cactus Club Cafe full-time

            Pros

            decent tips, when you had a good section

            Cons

            bad tips when you had a bad section

            Cactus Club Cafe2019-04-26
          • "Great place to start"

            StarStarStarStarStar
            • Work/Life Balance
            • Culture & Values
            • Career Opportunities
            • Compensation and Benefits
            • Senior Management
            Former Employee - Anonymous Employee 
            Recommends
            Positive Outlook
            Approves of CEO

            I worked at Cactus Club Cafe part-time

            Pros

            It's a great place to begin getting into the restaurant industry. Great people, great training and great company.

            Cons

            I suppose the scattered shifts and not knowing when you'd finish your shift.

            Cactus Club Cafe2019-04-22
          Found 202 reviews