Cactus Communications Copy Editor Reviews | Glassdoor

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Cactus Communications Copy Editor Reviews

Updated May 2, 2019

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Found 6 reviews

2.4
StarStarStarStarStar
Rating TrendsRating Trends
21%
Recommend to a Friend
100%
Approve of CEO
Abhishek Goel
1 Ratings
  1. Helpful (55)

    "Unfair rating system, and not enough work for US editors"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Copy Editor in New York, NY
    Doesn't Recommend

    I have been working at Cactus Communications

    Pros

    You can set your own hours and decline any work you don't want to take. You can let them know when you are unavailable.

    Cons

    There are so many. 1. First of all, the staff are terrible at getting back to you in response to queries, unless it's about an ongoing job (and therefore will impact them directly). Several times I've had to chase up to four times and wait three weeks to get a response to a simple email query. 2. The quality rating system is ridiculously inconsistent and unfair. For example, you could turn in a 5,000-word job in...

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    Advice to Management

    Implement a system that assigns work all the time, not just during Indian standard time. Improve the QFR system so that editors aren't getting marked down for tiny (and potentially disputable) errors, and ensure that grades lower than 4 are THOROUGHLY explained and justified.

    Cactus Communications2016-10-20
  2. Helpful (55)

    "Not quite a scam, but close"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Copy Editor in Saint Louis, MO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Cactus Communications for less than a year

    Pros

    The contact people were very nice and were quite responsive within the constraints of the time difference with India. I loved the portal for picking up assignments and uploading finished work, filing invoices, and checking reference materials. Payment comes through in decent time. This is a good place to get schooled in medical editing and learn to work with authors who don't speak English as their first language.

    Cons

    For the degree of work that Cactus wants on these manuscripts, at the rate being paid, you're making far less than minimum wage by the time you finish an assignment—nowhere near industry standard, which helps bring down rates for freelance copyeditors everywhere. Cactus advertises itself as paying up to $4,000 a month, but I simply don't see how that's possible. I'm a longtime medical editor with a lot of experience...

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    Advice to Management

    Increase your pay to industry standard, provide a consistent workflow, and stop the scammy rating antics, and you will get, and retain, skilled copyeditors. All of the contact people I worked with were lovely, and I'm sure they have better things to do than scrutinize manuscripts looking for ways to mess with people's quality ratings.

    Cactus Communications2016-10-03
  3. Helpful (5)

    "Started Out Great But Went Downhill"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Freelance Copy Editor in Indi, Uttar Pradesh
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at Cactus Communications for more than 8 years

    Pros

    Flexible schedule. Can work from anywhere there's good internet. Take only jobs you're interested in. Bulletin-board interface usually works well (though there was a period of a few months when I had to e-mail files as a backup because some were not getting uploaded).

    Cons

    Compensation based on "Quality Index" which is assigned in an absurdly random and arbitrary manner. Increasing number of predatory-journal corporate clients, meaning inferior quality papers. Increasing demands to provide feedback to clients in comments, sometimes requiring you to write 1,000-2,000 words of "tips" and "comments" for a 3,000-word article. Reduced base compensation per word and many jobs are now at seemingly...

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    Cactus Communications2019-04-15
  4. Helpful (4)

    "Lower rates than other editing companies and dishonest"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Scientific Copy Editor in Leeds, England
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Cactus Communications for more than 3 years

    Pros

    Interesting manuscripts Flexible self-employment Work from home (or anywhere you like)

    Cons

    Low rates Will do whatever they can to pay you as little as possible Zero progression or rate increases, even if you have freelanced with them for years Dishonest staff - make sure you keep records of all communication and agreed fees. Cross check your invoices against these.

    Advice to Management

    Stop trying to con your freelancers - your business model depends on us. The least you can do is pay a fair rate and keep to agreements regarding fees!

    Cactus Communications2019-05-02

    Cactus Communications Response

    May 29, 2019Senior Managing Editor

    Thank you for sharing your views. I’m glad that you find the manuscripts you edit interesting. :) I’m sorry if there have been instances where you haven’t received the fees agreed upon. I assure you that this is not intentional. Could you please share details of these interactions ...

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  5. "Satisfied"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Copy Editor in Mumbai
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Cactus Communications for more than a year

    Pros

    I can choose my work hours.

    Cons

    I think the pay is average for a copy editor.

    Cactus Communications2018-05-25
  6. "reasonable freelance opportunity"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Freelance Copy Editor in London, England
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Cactus Communications for more than 3 years

    Pros

    plenty of work; can work as you wish and get paid regularly. Interesting assignments much of the time; bonuses paid for productivity; good dashboard

    Cons

    deadlines are usually very tight; no allowances made for different quality of texts

    Advice to Management

    Consider improving pay rates for those of us who have worked for several years and provided good quality work.

    Cactus Communications2018-02-23
Found 6 reviews