Cactus Communications Reviews | Glassdoor

Cactus Communications Reviews

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Found 191 reviews

3.3
StarStarStarStarStar
Rating TrendsRating Trends
60%
Recommend to a Friend
83%
Approve of CEO
Abhishek Goel
32 Ratings
Pros
  • "Working as a freelance translator for CACTUS Global has been a rewarding, enriching experience to me(in 49 reviews)

  • "I think they do a good job of balancing the demands of their customers with the needs of their freelance editors(in 41 reviews)

Cons
  • "Paid electronically in USDs once a month based on number of words edited (not hours spent editing)(in 121 reviews)

  • "QI logic may sometimes not be consistent, as it is given by several different Senior Editors(in 76 reviews)

More Pros and Cons
  1. Helpful (6)

    "Science Editor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Science Editor in Remote, OR
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Cactus Communications for more than a year

    Pros

    Able to work from home

    Cons

    Sometimes slow response to questions

    Cactus Communications2018-09-18
  2. "Good experience editing science manuscripts"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Cactus Communications part-time

    Pros

    Good experience editing science manuscripts

    Cons

    Pay seems too low for US based individuals

    Cactus Communications2019-05-19
  3. Helpful (26)

    "The deceptive Cactus payment system"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Freelance Editor in New York, NY
    Doesn't Recommend
    Disapproves of CEO

    I have been working at Cactus Communications part-time for more than 4 years

    Pros

    You used to be able to make a semi-decent amount of money, but the new pay system makes this impossible now.

    Cons

    On April 11, 2019, a member of the Cactus Editorial Talent Acquisition team responded to a Glassdoor post by a freelance editor who made critical statements about the fee system Cactus introduced last August - a fee system that cut freelancer pay significantly. His post is deceptive, and the roll-out of the new system was equally so. The deception lies in this claim, which is similar to what Cactus told freelancers before...

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    Advice to Management

    Stop trying to convince people that they can make as much money or more with the new payment system when this is clearly not true. Stop trying to cheat the people who edit papers for you. Pay a decent fee.

    Cactus Communications2019-04-18

    Cactus Communications Response

    May 11, 2019AVP, Editorial Talent Acquisition

    Thanks for your review. MREs are an important part of our PES service. This service is aimed at clients who wish to collaborate extensively with the editor to revise their manuscripts, and this happens even when they are happy with the editor’s work. In fact, we encourage authors ...

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  4. Helpful (23)

    "Freelance Editor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Freelance Editor 
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Cactus Communications part-time for more than a year

    Pros

    Can choose what you want to work on and when you want to work. If you are fast and can find the smallest errors working on documents while settling for low wage, this job is for you.

    Cons

    Poor pay, their in-house quality management team gives arbitrary ratings with no real standards, and it seems like they dock points off just to give you less money. Not recommended

    Cactus Communications2018-12-13

    Cactus Communications Response

    March 7, 2019Associate Vice President

    I'm sorry you had a negative experience working with us. We've been conducting calibration exercises to ensure that the ratings editors receive from our quality assurance team are consistent and justified. We'll certainly continue to improve in this area, so that the trust between ...

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  5. "sharepoint developer"

    StarStarStarStarStar
      Former Employee - Anonymous Employee 

      I worked at Cactus Communications full-time

      Pros

      great team work and supportive for remote access work

      Cons

      Sometimes slow response to questions

      Cactus Communications2018-11-02

      Cactus Communications Response

      November 28, 2018Associate Director, HR

      Thank you for taking time out and sharing your feedback on Glassdoor. Based on your feedback, I believe you were working remotely. Do feel free to write to me on divyan@cactusglobal.com on how we could improve the experience for telecommuters and also feel free to share any specific ...

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    • Helpful (33)

      "Science Sweatshop!"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Anonymous Employee 
      Doesn't Recommend
      Negative Outlook
      Disapproves of CEO

      I have been working at Cactus Communications full-time

      Pros

      Flexibility in working from home; exposure to many different project types

      Cons

      Working for Cactus Communications is like working in a science sweatshop. You work 9-13 hours a day on average and make $4-5 USD an hour, even with a PhD from the US or Europe. They have annual bonuses, which for the most part you can get a maximum payout 60 percent. No matter how hard you work, your performance is considered average, reducing worker morale. They try to make it a fun environment, but it exploits the worker...

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      Advice to Management

      Treat employees with more respect and not like indentured servants

      Cactus Communications2018-05-24
    • Helpful (33)

      "Freelancer (Cancer)"

      StarStarStarStarStar
        Current Employee - Freelance Editor 

        I have been working at Cactus Communications part-time

        Pros

        -Excellent way to make money on the side, especially for graduate students or postdoctoral researchers needing extra cash -Exposure to different areas of research -Opportunity to have an impact on scientific publications -Chance to improve scientific, analytical, writing, and editing skills

        Cons

        As others have said on here, the ratings system is remarkably inconsistent and seems biased towards lowering your score so your payout is either 100% what the editing job promises or less. Cactus advertises that you have the opportunity to improve payout based on your quality ratings, but I'm on my 17th job and my average has gone from 3.5 to 2.8 very quickly. What's funny is that the evaluations I receive from actual...

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        Advice to Management

        Improve the rating system, or at least change the way it impacts payout or the number of jobs being received.

        Cactus Communications2017-11-30

        Cactus Communications Response

        December 13, 2017Editor Engagement

        Thank you for your feedback. We are happy to know that you found the work interesting. However, I would like to clarify a few things. A freelance editor’s work is first reviewed by the in-house team and then sent to the client. Therefore, the client’s feedback is for the final version ...

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      • Helpful (25)

        "Not Worth It"

        StarStarStarStarStar
          Current Employee - Anonymous Employee 

          I have been working at Cactus Communications

          Pros

          It is good money for not much work, if you can get assignments consistently.

          Cons

          The work is far to inconsistent - the system for assigning work is terrible. The managing editors are unqualified, non-native English speakers.

          Cactus Communications2017-12-17
        • Helpful (5)

          "Take jobs you're interested in, work as much or as little as you want"

          StarStarStarStarStar
          • Work/Life Balance
          • Culture & Values
          • Career Opportunities
          • Compensation and Benefits
          • Senior Management
          Current Employee - Freelance Editor in Cuyahoga Falls, OH
          Recommends

          I have been working at Cactus Communications for more than 2 years

          Pros

          Great flexibility, good feedback to freelancers

          Cons

          No benefits and quality of submitted manuscripts varies wildly

          Cactus Communications2017-10-27
        • Helpful (14)

          "Sucks"

          StarStarStarStarStar
          • Work/Life Balance
          • Culture & Values
          • Career Opportunities
          • Compensation and Benefits
          • Senior Management
          Current Employee - Anonymous Employee 
          Doesn't Recommend
          Negative Outlook

          I have been working at Cactus Communications full-time

          Pros

          Money is ok, could be better

          Cons

          Management sucks, don't like them

          Advice to Management

          Blow

          Cactus Communications2017-10-19
        Found 191 reviews