Cactus Communications Reviews | Glassdoor

Cactus Communications Reviews

Updated Jun 14, 2019

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Found 22 reviews

3.7
StarStarStarStarStar
Rating TrendsRating Trends
76%
Recommend to a Friend
Abhishek Goel
0 Ratings
Pros
  • "I think they do a good job of balancing the demands of their customers with the needs of their freelance editors(in 41 reviews)

  • "Being able to work from home is great(in 35 reviews)

Cons
  • "Paid electronically in USDs once a month based on number of words edited (not hours spent editing)(in 123 reviews)

  • "QI logic may sometimes not be consistent, as it is given by several different Senior Editors(in 77 reviews)

More Pros and Cons
  1. Helpful (8)

    "Science Editor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Science Editor in Remote, OR
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Cactus Communications for less than a year

    Pros

    Able to work from home

    Cons

    Sometimes slow response to questions

    Cactus Communications2018-09-18
  2. Helpful (5)

    "Take jobs you're interested in, work as much or as little as you want"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Freelance Editor in Cuyahoga Falls, OH
    Recommends

    I have been working at Cactus Communications for more than a year

    Pros

    Great flexibility, good feedback to freelancers

    Cons

    No benefits and quality of submitted manuscripts varies wildly

    Cactus Communications2017-10-27
  3. Helpful (23)

    "Recycling aluminum cans is more profitable"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Palm Bay, FL
    Doesn't Recommend
    Negative Outlook

    I worked at Cactus Communications for more than a year

    Pros

    The staff is friendly and the training is clear.

    Cons

    You will make no money and waste tons of time learning their editing standards.

    Advice to Management

    Pay better.

    Cactus Communications2017-11-16
  4. Helpful (51)

    "Dead-end job - low pay"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    Current Employee - Freelancer in Los Angeles, CA

    I have been working at Cactus Communications

    Pros

    The only pro is that you can work from home.

    Cons

    Cactus/Editage does not offer salaried positions or references to freelancers. Your name isn't given to authors so you cannot build a "reputation" for your editing services. Doing this job will not advance your career or earning ability in any way. Extremely low pay (less than US minimum hourly wage) for meticulous editing and what amounts to a semi-translation/semi-peer review. Constant demands that you do work...

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    Advice to Management

    Don't ask someone who isn't a salaried employee to do work for free, It's annoying and makes you look bad. Increase pay. Provide some avenue for hiring your best freelancers and offer the others references. As it is, there is no incentive for talented freelancers to work for you. Be honest with authors about how long it will take to give them a professionally edited document. Quality takes time and offering editors...

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    Cactus Communications2017-01-02
  5. Helpful (47)

    "Slavery--today's trend, race to the bottom"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Editor, Psychology in Remote, OR
    Doesn't Recommend

    I worked at Cactus Communications

    Pros

    They paid on time, which should be a given but...

    Cons

    Terrible pay, treated in a way that unskilled workers should not be treated, much less educated people who try to decipher the English language from mush, i.e. no dignity offered for the most part, (though some people were nice). Yes, the jobs can twist your brain. Yes, they ignore your times of availability. Yes, they send back work to be re-done w/o pay and on top of it you have no idea what to "fix" b/c nobody told...

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    Advice to Management

    Watch how you treat people. Your turn will come.

    Cactus Communications2016-11-23
  6. Helpful (22)

    "Challenging ESL editing with low pay"

    StarStarStarStarStar
      Former Employee - Anonymous Employee in New York, NY

      I worked at Cactus Communications

      Pros

      Pros include the ability to work remotely according to your own speed and schedule and the ability to review and choose editing assignments. The job provides an opportunity to make a little extra money (but not a sustainable income in the US).

      Cons

      The academic ESL editing is very challenging and time-consuming, and the resulting hourly pay is low for the advanced education/experience required to meet tight deadlines. Communications with Cactus management is below average in terms of responsiveness and quality (of English). Payments could be more timely.

      Advice to Management

      Improve communications with freelancers and provide more timely payments.

      Cactus Communications2016-12-09
    • Helpful (59)

      "Unfair rating system, and not enough work for US editors"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Copy Editor in New York, NY
      Doesn't Recommend

      I have been working at Cactus Communications

      Pros

      You can set your own hours and decline any work you don't want to take. You can let them know when you are unavailable.

      Cons

      There are so many. 1. First of all, the staff are terrible at getting back to you in response to queries, unless it's about an ongoing job (and therefore will impact them directly). Several times I've had to chase up to four times and wait three weeks to get a response to a simple email query. 2. The quality rating system is ridiculously inconsistent and unfair. For example, you could turn in a 5,000-word job in...

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      Advice to Management

      Implement a system that assigns work all the time, not just during Indian standard time. Improve the QFR system so that editors aren't getting marked down for tiny (and potentially disputable) errors, and ensure that grades lower than 4 are THOROUGHLY explained and justified.

      Cactus Communications2016-10-20
    • Helpful (20)

      "biomedical editor"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Biomedical Editor in Massillon, OH

      I worked at Cactus Communications for less than a year

      Pros

      Interesting work. Research papers include a broad range of topics. Work at your own pace from home.

      Cons

      Native English speakers receive incorrect criticism from those that speak English as a second language. Awkward sentence structures are considered normal at Cactus, if it makes sense to a native English speaker, it won't make sense to the reviewers. Reviewers do not seem to be highly knowledgeable in the field of science.

      Advice to Management

      Trust your native English speaking staff that are accustomed to reading journal publications in English.

      Cactus Communications2016-10-03
    • Helpful (57)

      "Not quite a scam, but close"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Copy Editor in Saint Louis, MO
      Doesn't Recommend
      Neutral Outlook
      No opinion of CEO

      I worked at Cactus Communications for less than a year

      Pros

      The contact people were very nice and were quite responsive within the constraints of the time difference with India. I loved the portal for picking up assignments and uploading finished work, filing invoices, and checking reference materials. Payment comes through in decent time. This is a good place to get schooled in medical editing and learn to work with authors who don't speak English as their first language.

      Cons

      For the degree of work that Cactus wants on these manuscripts, at the rate being paid, you're making far less than minimum wage by the time you finish an assignment—nowhere near industry standard, which helps bring down rates for freelance copyeditors everywhere. Cactus advertises itself as paying up to $4,000 a month, but I simply don't see how that's possible. I'm a longtime medical editor with a lot of experience...

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      Advice to Management

      Increase your pay to industry standard, provide a consistent workflow, and stop the scammy rating antics, and you will get, and retain, skilled copyeditors. All of the contact people I worked with were lovely, and I'm sure they have better things to do than scrutinize manuscripts looking for ways to mess with people's quality ratings.

      Cactus Communications2016-10-03
    • Helpful (4)

      "A rewarding career in academic editing"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Compensation and Benefits
      • Senior Management
      Current Employee - Freelance Editor in Remote, OR
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Cactus Communications for more than 8 years

      Pros

      Great mentoring for new comers Quick feedback on quality Very stable interface Speedy response to queries

      Cons

      Unsteady flow of editing work

      Cactus Communications2016-09-13
    Found 22 reviews