Cactus Communications Reviews | Glassdoor

Cactus Communications Reviews

Updated Jun 15, 2019

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Found 196 reviews

3.4
StarStarStarStarStar
Rating TrendsRating Trends
70%
Recommend to a Friend
93%
Approve of CEO
Abhishek Goel
35 Ratings
  1. Helpful (22)

    "Recycling aluminum cans is more profitable"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Palm Bay, FL
    Doesn't Recommend
    Negative Outlook

    I worked at Cactus Communications for more than a year

    Pros

    The staff is friendly and the training is clear.

    Cons

    You will make no money and waste tons of time learning their editing standards.

    Advice to Management

    Pay better.

    Cactus Communications2017-11-16
  2. Helpful (64)

    "Unethical"

    StarStarStarStarStar
      Former Employee - Anonymous Employee 

      I worked at Cactus Communications

      Pros

      Good money at the start.

      Cons

      Applied as an editor and hired as a "medical rewriter." Told them at the start I don't feel comfortable writing someone else's scientific paper. They assured me I wasn't. First few jobs were good. I got paid for giving feedback that a peer-reviewer would give. Then they kept pushing how far they could take it. Wanted me to write abstracts from scratch, do literature reviews from scratch and even asked me to write a whole...

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      Advice to Management

      Learn what is ethical in the scientific community.

      Cactus Communications2017-10-04
    • Helpful (8)

      "Fun place to work, but stressful"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Anonymous Employee 

      I worked at Cactus Communications full-time

      Pros

      Great culture, friendly, helpful, hardworking people

      Cons

      Too stressful, no work-life balance

      Cactus Communications2017-05-17
    • Helpful (24)

      "The cons ultimately outweigh the pros"

      StarStarStarStarStar
      • Work/Life Balance
      • Career Opportunities
      • Compensation and Benefits
      Current Employee - Anonymous Employee 

      I have been working at Cactus Communications

      Pros

      Interesting work if you like editing scientific pieces and learning along the way. Good way to sharpen your editing skills.

      Cons

      It is difficult to obtain assignments if you are in the US, as many of them come through in the early morning hours. On top of that, many editors are competing for assignments, so you typically only have a few minutes to decide whether or not you are able to take the assignment. Furthermore, in order to do a good job on the assignments, a fair amount of time and effort must be put into them. Given this, editors are ultimately...

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      Advice to Management

      Pay should not be directly influenced by the rating that is given by internal reviewers. This policy can easily lead to dishonest and unfair reviews.

      Cactus Communications2017-05-01
    • Helpful (47)

      "Dead-end job - low pay"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      Current Employee - Freelancer in Los Angeles, CA

      I have been working at Cactus Communications

      Pros

      The only pro is that you can work from home.

      Cons

      Cactus/Editage does not offer salaried positions or references to freelancers. Your name isn't given to authors so you cannot build a "reputation" for your editing services. Doing this job will not advance your career or earning ability in any way. Extremely low pay (less than US minimum hourly wage) for meticulous editing and what amounts to a semi-translation/semi-peer review. Constant demands that you do work...

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      Advice to Management

      Don't ask someone who isn't a salaried employee to do work for free, It's annoying and makes you look bad. Increase pay. Provide some avenue for hiring your best freelancers and offer the others references. As it is, there is no incentive for talented freelancers to work for you. Be honest with authors about how long it will take to give them a professionally edited document. Quality takes time and offering editors...

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      Cactus Communications2017-01-02
    • Helpful (20)

      "Poor communication"

      StarStarStarStarStar
      • Work/Life Balance
      • Career Opportunities
      • Compensation and Benefits
      Current Employee - Anonymous Employee 
      Doesn't Recommend

      I have been working at Cactus Communications

      Pros

      Cactus has very detailed and helpful articles on how to edit documents. I found their interface very easy to use. Applying was easy and the response was timely.

      Cons

      I agree with many of the comments, the pay is very low and the feedback was confusing and lacking. I got contradicting instructions, asked for clarification, then was given a poor evaluation for following what I thought was the correct instruction. Then I stopped getting any communication from the company, even after directly emailing my supervisor. I got the distinct feeling that they were only interested in people...

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      Advice to Management

      Please give clearer directions and if you are displeased with someone, at least communicate.

      Cactus Communications2017-01-17
    • Helpful (44)

      "Slavery--today's trend, race to the bottom"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Editor, Psychology in Remote, OR
      Doesn't Recommend

      I worked at Cactus Communications

      Pros

      They paid on time, which should be a given but...

      Cons

      Terrible pay, treated in a way that unskilled workers should not be treated, much less educated people who try to decipher the English language from mush, i.e. no dignity offered for the most part, (though some people were nice). Yes, the jobs can twist your brain. Yes, they ignore your times of availability. Yes, they send back work to be re-done w/o pay and on top of it you have no idea what to "fix" b/c nobody told...

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      Advice to Management

      Watch how you treat people. Your turn will come.

      Cactus Communications2016-11-23
    • Helpful (20)

      "Challenging ESL editing with low pay"

      StarStarStarStarStar
        Former Employee - Anonymous Employee in New York, NY

        I worked at Cactus Communications

        Pros

        Pros include the ability to work remotely according to your own speed and schedule and the ability to review and choose editing assignments. The job provides an opportunity to make a little extra money (but not a sustainable income in the US).

        Cons

        The academic ESL editing is very challenging and time-consuming, and the resulting hourly pay is low for the advanced education/experience required to meet tight deadlines. Communications with Cactus management is below average in terms of responsiveness and quality (of English). Payments could be more timely.

        Advice to Management

        Improve communications with freelancers and provide more timely payments.

        Cactus Communications2016-12-09
      • Helpful (55)

        "Unfair rating system, and not enough work for US editors"

        StarStarStarStarStar
        • Work/Life Balance
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Current Employee - Copy Editor in New York, NY
        Doesn't Recommend

        I have been working at Cactus Communications

        Pros

        You can set your own hours and decline any work you don't want to take. You can let them know when you are unavailable.

        Cons

        There are so many. 1. First of all, the staff are terrible at getting back to you in response to queries, unless it's about an ongoing job (and therefore will impact them directly). Several times I've had to chase up to four times and wait three weeks to get a response to a simple email query. 2. The quality rating system is ridiculously inconsistent and unfair. For example, you could turn in a 5,000-word job in...

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        Advice to Management

        Implement a system that assigns work all the time, not just during Indian standard time. Improve the QFR system so that editors aren't getting marked down for tiny (and potentially disputable) errors, and ensure that grades lower than 4 are THOROUGHLY explained and justified.

        Cactus Communications2016-10-20
      • Helpful (12)

        "Freelance Translator"

        StarStarStarStarStar
        • Work/Life Balance
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Former Employee - Anonymous Employee 
        Recommends
        Neutral Outlook
        No opinion of CEO

        I worked at Cactus Communications part-time

        Pros

        - Flexible hours, you can work whenever you're free - You learn from the works you're translating

        Cons

        - Jobs are very infrequently assigned, never know when you're gonna get a new assignment - The pay is pretty low - Very tight deadlines - instructions can be pretty unclear from time to time

        Advice to Management

        - Gotta be more lenient on deadlines if you expect higher quality of work - Mangers are also pretty poor at communicating

        Cactus Communications2016-11-06
      Found 196 reviews