Cactus Communications Reviews | Glassdoor

Cactus Communications Reviews

Updated Jun 15, 2019

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Found 196 reviews

3.4
StarStarStarStarStar
Rating TrendsRating Trends
68%
Recommend to a Friend
92%
Approve of CEO
Abhishek Goel
34 Ratings
  1. Helpful (39)

    "My brain hurts after most jobs"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    Current Employee - Freelance Academic Editor 
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Cactus Communications part-time for less than a year

    Pros

    Gain experience building up editing credentials and working with international authors. Obviously, a telecommuting job offers flexibility, so that is a pro.

    Cons

    Essentially, here is what you are doing: Helping authors whose work has been translated or for whom English is not a primary written language get to a readable document to send out. To get the job done and not exploit yourself for the little pay offered, ignore what you know about doing quality research and maintaining academic writing standards and make the documents ones that will not cause a journal or book editor...

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    Advice to Management

    You know that much of the work that comes to you is not quality scholarship in contention for respected journals -- many of these docs are going to journals that require authors to pay to be published. With this said, stop requiring your editors to spend time deciphering what can be incomprehensible content--it's an act of utter speculation. Let us get the docs to a level of readability and correctness, and understand...

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    Cactus Communications2016-06-06
  2. Helpful (26)

    "Good for gaining experience"

    StarStarStarStarStar
      Current Employee - Freelance Science Editor in Watertown, MA
      Recommends
      Neutral Outlook
      No opinion of CEO

      I have been working at Cactus Communications for more than a year

      Pros

      -Extremely flexible: as long as you make deadlines, you can work however, whenever, and wherever you want -Online interface for assignment allocation/delivery is excellent -Exposure to scientific publishing and the opportunities in that field, as opposed to technical research -A lot of interesting material -Bonuses, when you can get them, add up significantly -Recommend for people with scientific backgrounds who...

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      Cons

      -Sometimes conflicting feedback from internal reviewers - one will knock you for using some specific phrasing, then another will knock you for NOT using the same thing -No way to communicate directly with anyone but your process manager (so clearing up the contradictory standards issue mentioned above takes about a month longer than it should) -I've gotten calls on my personal number as late as 2 AM in my time zone...

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      Advice to Management

      Please make it possible for freelancers to talk or exchange email directly with people other than their process manager! And please don't solicit reviews, it's not likely to get good results

      Cactus Communications2016-05-29
    • Helpful (31)

      "Mixed feelings"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Freelance Editor 
      Doesn't Recommend
      Neutral Outlook
      No opinion of CEO

      I worked at Cactus Communications

      Pros

      Very easy to get. No previous qualification required. Good to improve your editing skills.

      Cons

      The pay, 15$/1000 words is not commensurate with the standards they demand. The language in some of the documents is so poor that the editing job you are doing may very well be qualified as translation. Ignorant, argumentative in-house staff . The in-house staffs make quite a few errors and are not open to comments and criticism. One of the previous reviewers on glassdoor has complained about a general lack of...

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      Advice to Management

      Monitor the way staffs apply your organization’s policies and practices.

      Cactus Communications2016-04-30
    • Helpful (33)

      "OK for the first two weeks"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Freelance Editor in New York, NY
      Doesn't Recommend

      I worked at Cactus Communications

      Pros

      Online assignment interface works flawless

      Cons

      The fee is extremely low for the degree of work needed. The scientific quality of most of the assignments is below average (most of the papers are prepared for submission to low level journals), and thus there is not much pleasure or satisfaction taken to compensate for the lack of financial benefits. They use a flawed quality check system to reduce the pay even more after the first 5-6 assignments (which are considered...

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      Advice to Management

      Your system is too greedy and not sustainable

      Cactus Communications2016-05-22
    • Helpful (32)

      "Thankless job"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Freelance Science Editor in Chicago, IL
      Doesn't Recommend
      Negative Outlook

      I have been working at Cactus Communications

      Pros

      Good for students who cannot afford to take up full time employment due to other commitments like family, inability to relocate etc.

      Cons

      The money is really low. Starts at 14$/1000 words. The reviewers appear to have been given a mandate to make sure the editors don't get more than that (and if possible, less). It is frustrating when you put in your best efforts and end up getting way less than minimum wages, and some rude, incorrect comments from the reviewers. The worst thing is that, when you take this up with the management, there is either no response...

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      Advice to Management

      Please allow direct communication between the editors and the reviewers.

      Cactus Communications2016-04-08
    • Helpful (7)

      "A Few Extra Bucks"

      StarStarStarStarStar
      • Work/Life Balance
      • Career Opportunities
      • Compensation and Benefits
      Current Employee - Freelance Editor - Remote in Philadelphia, PA
      Recommends
      Neutral Outlook

      I have been working at Cactus Communications

      Pros

      Easy if you understand technical writing needs and can work through non-English speaker translations of papers for journal publication. Have a calendar tool for indicating your availability. Opportunity to build additional skill sets.

      Cons

      Short timelines, so you need to perform the editing assignment immediately upon receipt. Pay starts at $16.00/1,000 words. Pay is monthly and can be 4-8 weeks after work completed.

      Advice to Management

      Pay attention to the calendar feature added to your portal. Seems to be a new feature that is not being utilized by the people offering assignments.

      Cactus Communications2016-02-02
    • Helpful (32)

      "Exhausting experience"

      StarStarStarStarStar
      • Work/Life Balance
      • Career Opportunities
      • Compensation and Benefits
      Former Employee - Freelance Editor 
      Doesn't Recommend
      Neutral Outlook

      I worked at Cactus Communications

      Pros

      They let you download the paper before claiming it, which some companies do not allow. Some of the papers are interesting.

      Cons

      The managing editors are irritating to interact with. It is frustrating to receive feedback on your editing that contains numerous spelling and grammar errors. Additionally, they are slow to respond to emails, even during their stated hours of availability, and when they do respond, they do not seem to ever know the answer. The addition of formatting to an assignment increases the pay slightly but not enough to offset...

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      Advice to Management

      If you're providing English editing feedback, please perform a careful spellchick.

      Cactus Communications2016-02-03
    • Helpful (50)

      "Freelance Editior"

      StarStarStarStarStar
      • Work/Life Balance
      • Compensation and Benefits
      Current Employee - Freelance Science Editor 
      Doesn't Recommend
      Negative Outlook

      I have been working at Cactus Communications part-time for less than a year

      Pros

      There are not may pros to this job. It's fairly easy to get and you can work from home while you look for another job.

      Cons

      The pay is considerably low for the level of quality they ask. And they seem to do whatever possible to make your pay lower. If you miss a deadline for whatever reason, they will start docking your pay. If you get a poor rating, they will pay you less. It doesn't matter the quality of the document when you first receive it. Almost all documents are written in poor English, or appear to be machine translations. It takes...

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      Cactus Communications2015-10-06
    • Helpful (41)

      "Freelance translation services"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Freelance Translator in Los Angeles, CA
      Doesn't Recommend
      Negative Outlook
      No opinion of CEO

      I have been working at Cactus Communications

      Pros

      Not a bad gig for some part time work and additional income.

      Cons

      The people who review your manuscripts are rude, and accuse you of not knowing English all while incapable of writing 30 words without egregious spelling and grammatical errors. There is no system in place where you can confront your accuser and try to resolve the situation either.

      Advice to Management

      Promote a basic culture of civility and open communications. After all, "communications" is in your name.

      Cactus Communications2015-10-05
    • Helpful (12)

      "Freelance editor"

      StarStarStarStarStar
      • Compensation and Benefits
      Current Employee - Anonymous Employee 

      I have been working at Cactus Communications

      Pros

      You learn a new trade

      Cons

      editing papers for non english speakers. heavy editing, poor pay

      Advice to Management

      none

      Cactus Communications2015-10-23
    Found 196 reviews