Cactus Communications "editors" Reviews | Glassdoor

Cactus Communications Employee Reviews about "editors"

Updated Jun 15, 2019

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Found 196 reviews

3.4
StarStarStarStarStar
Rating TrendsRating Trends
71%
Recommend to a Friend
93%
Approve of CEO
Abhishek Goel
35 Ratings
Pros
  • "Working as a freelance translator for CACTUS Global has been a rewarding, enriching experience to me(in 49 reviews)

  • "I think they do a good job of balancing the demands of their customers with the needs of their freelance editors(in 41 reviews)

Cons
  • "Paid electronically in USDs once a month based on number of words edited (not hours spent editing)(in 121 reviews)

  • "QI logic may sometimes not be consistent, as it is given by several different Senior Editors(in 76 reviews)

More Pros and Cons

Reviews about "editors"

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  1. Helpful (34)

    "Freelancer (Cancer)"

    StarStarStarStarStar
      Current Employee - Freelance Editor 

      I have been working at Cactus Communications part-time

      Pros

      -Excellent way to make money on the side, especially for graduate students or postdoctoral researchers needing extra cash -Exposure to different areas of research -Opportunity to have an impact on scientific publications -Chance to improve scientific, analytical, writing, and editing skills

      Cons

      As others have said on here, the ratings system is remarkably inconsistent and seems biased towards lowering your score so your payout is either 100% what the editing job promises or less. Cactus advertises that you have the opportunity to improve payout based on your quality ratings, but I'm on my 17th job and my average has gone from 3.5 to 2.8 very quickly. What's funny is that the evaluations I receive from actual...

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      Advice to Management

      Improve the rating system, or at least change the way it impacts payout or the number of jobs being received.

      Cactus Communications2017-11-30

      Cactus Communications Response

      December 13, 2017Editor Engagement

      Thank you for your feedback. We are happy to know that you found the work interesting. However, I would like to clarify a few things. A freelance editor’s work is first reviewed by the in-house team and then sent to the client. Therefore, the client’s feedback is for the final version ...

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    • Helpful (26)

      "Not Worth It"

      StarStarStarStarStar
        Current Employee - Anonymous Employee 

        I have been working at Cactus Communications

        Pros

        It is good money for not much work, if you can get assignments consistently.

        Cons

        The work is far to inconsistent - the system for assigning work is terrible. The managing editors are unqualified, non-native English speakers.

        Cactus Communications2017-12-17
      • Helpful (65)

        "Unethical"

        StarStarStarStarStar
          Former Employee - Anonymous Employee 

          I worked at Cactus Communications

          Pros

          Good money at the start.

          Cons

          Applied as an editor and hired as a "medical rewriter." Told them at the start I don't feel comfortable writing someone else's scientific paper. They assured me I wasn't. First few jobs were good. I got paid for giving feedback that a peer-reviewer would give. Then they kept pushing how far they could take it. Wanted me to write abstracts from scratch, do literature reviews from scratch and even asked me to write a whole...

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          Advice to Management

          Learn what is ethical in the scientific community.

          Cactus Communications2017-10-04
        • Helpful (24)

          "The cons ultimately outweigh the pros"

          StarStarStarStarStar
          • Work/Life Balance
          • Career Opportunities
          • Compensation and Benefits
          Current Employee - Anonymous Employee 

          I have been working at Cactus Communications

          Pros

          Interesting work if you like editing scientific pieces and learning along the way. Good way to sharpen your editing skills.

          Cons

          It is difficult to obtain assignments if you are in the US, as many of them come through in the early morning hours. On top of that, many editors are competing for assignments, so you typically only have a few minutes to decide whether or not you are able to take the assignment. Furthermore, in order to do a good job on the assignments, a fair amount of time and effort must be...

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          Advice to Management

          Pay should not be directly influenced by the rating that is given by internal reviewers. This policy can easily lead to dishonest and unfair reviews.

          Cactus Communications2017-05-01
        • Helpful (55)

          "Unfair rating system, and not enough work for US editors"

          StarStarStarStarStar
          • Work/Life Balance
          • Culture & Values
          • Career Opportunities
          • Compensation and Benefits
          • Senior Management
          Current Employee - Copy Editor in New York, NY
          Doesn't Recommend

          I have been working at Cactus Communications

          Pros

          You can set your own hours and decline any work you don't want to take. You can let them know when you are unavailable.

          Cons

          There are so many. 1. First of all, the staff are terrible at getting back to you in response to queries, unless it's about an ongoing job (and therefore will impact them directly). Several times I've had to chase up to four times and wait three weeks to get a response to a simple email query. 2. The quality rating system is ridiculously inconsistent and unfair. For example, you could turn in a 5,000-word job in...

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          Advice to Management

          Implement a system that assigns work all the time, not just during Indian standard time. Improve the QFR system so that editors aren't getting marked down for tiny (and potentially disputable) errors, and ensure that grades lower than 4 are THOROUGHLY explained and justified.

          Cactus Communications2016-10-20
        • Helpful (40)

          "Freelance edtior"

          StarStarStarStarStar
          • Work/Life Balance
          • Career Opportunities
          • Compensation and Benefits
          Current Employee - Anonymous Employee 
          Doesn't Recommend
          Neutral Outlook
          No opinion of CEO

          I have been working at Cactus Communications

          Pros

          work from home take as much or as little work as you want occasionally interesting papers

          Cons

          As many other reviewers have stated, the quality they demand simply requires much more time and effort than the paltry pay can justify. They want polished, 100% error-free native English from manuscripts that are often nearly unreadable. Thanks to these reviews, I learned that others were being paid $14, $15, $16 per 1000 words, while I get $12. I brought this up with my editors,...

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          Advice to Management

          Instead of QFR, give freelancers three strikes. Each sub-par paper is a strike, so three and you're out, or suspended. Pay a flat, high fee, and expect consistent, high-quality work. Otherwise, keep paying the minimum rate and keep getting minimum effort.

          Cactus Communications2016-09-30
        • Helpful (55)

          "Not quite a scam, but close"

          StarStarStarStarStar
          • Work/Life Balance
          • Culture & Values
          • Career Opportunities
          • Compensation and Benefits
          • Senior Management
          Former Employee - Copy Editor in Saint Louis, MO
          Doesn't Recommend
          Neutral Outlook
          No opinion of CEO

          I worked at Cactus Communications for less than a year

          Pros

          The contact people were very nice and were quite responsive within the constraints of the time difference with India. I loved the portal for picking up assignments and uploading finished work, filing invoices, and checking reference materials. Payment comes through in decent time. This is a good place to get schooled in medical editing and learn to work with authors who don't speak English as their first language.

          Cons

          For the degree of work that Cactus wants on these manuscripts, at the rate being paid, you're making far less than minimum wage by the time you finish an assignment—nowhere near industry standard, which helps bring down rates for freelance copyeditors everywhere. Cactus advertises itself as paying up to $4,000 a month, but I simply don't see how that's possible. I'm a longtime...

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          Advice to Management

          Increase your pay to industry standard, provide a consistent workflow, and stop the scammy rating antics, and you will get, and retain, skilled copyeditors. All of the contact people I worked with were lovely, and I'm sure they have better things to do than scrutinize manuscripts looking for ways to mess with people's quality ratings.

          Cactus Communications2016-10-03
        • "Freelance Editing"

          StarStarStarStarStar
          • Work/Life Balance
          • Culture & Values
          • Career Opportunities
          • Compensation and Benefits
          • Senior Management
          Current Employee - Freelance Academic Editor in Cleveland, OH
          Recommends
          Positive Outlook
          Approves of CEO

          I have been working at Cactus Communications

          Pros

          Although freelancers work remotely, communication with management and staff is swift, thorough, and very helpful. Cactus provides freelancers with an incredible amount of resources to enable freelancers to develop in-depth knowledge of editing protocols and offer top-quality edits. Bonuses and more thorough editing services are available to freelancers who deliver high-quality work consistently, and management is always...

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          Cons

          Although the pay rate is competitive, it is sometimes challenging to edit very difficult manuscripts that require thorough revision; however, freelancers may download assignments prior to accepting them to ensure that they are capable of editing the assignment.

          Advice to Management

          I am very happy with my interactions with management, and applaud Cactus's managerial staff for their constant communication with and commitment to freelancers.

          Cactus Communications2016-07-21
        • Helpful (39)

          "My brain hurts after most jobs"

          StarStarStarStarStar
          • Work/Life Balance
          • Culture & Values
          • Career Opportunities
          • Compensation and Benefits
          Current Employee - Freelance Academic Editor 
          Doesn't Recommend
          Neutral Outlook
          No opinion of CEO

          I have been working at Cactus Communications part-time for less than a year

          Pros

          Gain experience building up editing credentials and working with international authors. Obviously, a telecommuting job offers flexibility, so that is a pro.

          Cons

          Essentially, here is what you are doing: Helping authors whose work has been translated or for whom English is not a primary written language get to a readable document to send out. To get the job done and not exploit yourself for the little pay offered, ignore what you know about doing quality research and maintaining academic writing standards and make the documents ones that will not cause a journal or book editor...

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          Advice to Management

          You know that much of the work that comes to you is not quality scholarship in contention for respected journals -- many of these docs are going to journals that require authors to pay to be published. With this said, stop requiring your editors to spend time deciphering what can be incomprehensible content--it's an act of utter speculation. Let us get the docs to a level of readability and correctness, and understand...

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          Cactus Communications2016-06-06
        • Helpful (32)

          "Thankless job"

          StarStarStarStarStar
          • Work/Life Balance
          • Culture & Values
          • Career Opportunities
          • Compensation and Benefits
          • Senior Management
          Current Employee - Freelance Science Editor in Chicago, IL
          Doesn't Recommend
          Negative Outlook

          I have been working at Cactus Communications

          Pros

          Good for students who cannot afford to take up full time employment due to other commitments like family, inability to relocate etc.

          Cons

          The money is really low. Starts at 14$/1000 words. The reviewers appear to have been given a mandate to make sure the editors don't get more than that (and if possible, less). It is frustrating when you put in your best efforts and end up getting way less than minimum wages, and some rude, incorrect comments from the reviewers. The worst thing is that, when you take this up with...

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          Advice to Management

          Please allow direct communication between the editors and the reviewers.

          Cactus Communications2016-04-08
        Found 196 reviews