Cactus Communications "freelance" Reviews | Glassdoor

Cactus Communications Employee Reviews about "freelance"

Updated Jun 15, 2019

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Found 196 reviews

3.4
StarStarStarStarStar
Rating TrendsRating Trends
71%
Recommend to a Friend
93%
Approve of CEO
Abhishek Goel
35 Ratings
Pros
  • "Working as a freelance translator for CACTUS Global has been a rewarding, enriching experience to me(in 49 reviews)

  • "I think they do a good job of balancing the demands of their customers with the needs of their freelance editors(in 41 reviews)

Cons
  • "Paid electronically in USDs once a month based on number of words edited (not hours spent editing)(in 121 reviews)

  • "QI logic may sometimes not be consistent, as it is given by several different Senior Editors(in 76 reviews)

More Pros and Cons

Reviews about "freelance"

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  1. Helpful (5)

    "Take jobs you're interested in, work as much or as little as you want"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Freelance Editor in Cuyahoga Falls, OH
    Recommends

    I have been working at Cactus Communications for more than a year

    Pros

    Great flexibility, good feedback to freelancers

    Cons

    No benefits and quality of submitted manuscripts varies wildly

    Cactus Communications2017-10-27
  2. Helpful (1)

    "A valuable opportunity"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Freelance Editor 
    Approves of CEO

    I worked at Cactus Communications

    Pros

    Freelancing for Cactus is an excellent opportunity to build a science writing resume while making some extra money on a flexible schedule. My managers were always very sensitive to the fact that this was my "side job" and willing to work with my schedule.

    Cons

    The pay rate was relatively low for the skill level required. I often felt some pressure to take on more work than I could really handle.

    Advice to Management

    Keep working with your part-time writers who are full-time scientists. It was a wonderful opportunity.

    Cactus Communications2016-08-26
  3. "Freelance Editing"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Freelance Academic Editor in Cleveland, OH
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Cactus Communications

    Pros

    Although freelancers work remotely, communication with management and staff is swift, thorough, and very helpful. Cactus provides freelancers with an incredible amount of resources to enable freelancers to develop in-depth knowledge of editing protocols and offer top-quality edits. Bonuses and more thorough editing services are available to freelancers who deliver high-quality work consistently, and management is always...

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    Cons

    Although the pay rate is competitive, it is sometimes challenging to edit very difficult manuscripts that require thorough revision; however, freelancers may download assignments prior to accepting them to ensure that they are capable of editing the assignment.

    Advice to Management

    I am very happy with my interactions with management, and applaud Cactus's managerial staff for their constant communication with and commitment to freelancers.

    Cactus Communications2016-07-21
  4. Helpful (35)

    ""Laughable" indeed and not for US!"

    StarStarStarStarStar
    • Culture & Values
    • Compensation and Benefits
    Former Employee - Anonymous Employee in New York, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Cactus Communications

    Pros

    Can't think of any. As a freelancer, I was able to part ways very quickly.

    Cons

    Completely agree that the fee scheme is laughable. Many of the manuscripts are in very poor English and will require of hours of work to make them publishable—and that will drive your earnings into less-than-minimum-wage territory! Also, many of the journals they are targeting for submission are very low quality. All around, it's a bottom of the barrel operation.

    Cactus Communications2015-08-23
  5. Helpful (21)

    "Good experience, but not sustainable long-term"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Freelance Academic Editor 
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Cactus Communications

    Pros

    Freelancing for Cactus is a great way to build up experience if you're a skilled editor but need more experience under your belt. You get a wide and interesting variety of papers to edit, so you learn many new things! If you show a proven track record of deadline adherence and high-quality edits, they'll rapidly expand your workload offering and give you more challenging work. I was rapidly "promoted" during my short...

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    Cons

    The amount of work offered to me quickly became overwhelming. I was often put in the position of having to turn down work or ask for extensions, as often the scheduling was simply not realistic for the amount and level of work required, and impossible deadline conflicts were common. Cactus was always happy to help with these conflicts, but it did sometimes become annoying having to push back so much. All freelancers...

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    Cactus Communications2014-12-04
  6. Helpful (2)

    "Cactus helped my find my calling"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Editor 
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Cactus Communications full-time for more than a year

    Pros

    The main advantages of working for Cactus for me personally is that I am able to determine my own hours and my own income, the support staff are friendly and helpful, and I have never had to deal with any unprofessionalism, office politics, or other issues. Cactus pays well and always on time, and I enjoy the security of being a freelancer but knowing that I will always have support and receive payment for my work.

    Cons

    Communication can sometimes be an issue, and it has happened to me that I have not received feedback on a question in time to reach a deadline. Additionally, something that has been in the back of my mind, is that there has not been a rate increase for freelancers in the 18 months that I have been working for Cactus. There are many new incentive programs, but this does not replace...

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    Advice to Management

    Keep doing what you're doing. Look after the people that are loyal to the company and work not only for compensation, but out of loyalty.

    Cactus Communications2018-12-31

    Cactus Communications Response

    March 7, 2019Associate Vice President

    Thanks very much for your feedback! I'm glad that your experience working with CACTUS has been positive. At the same time though, I regret that you've not always received timely responses from us when working on deadlines. We'll definitely improve our response time further. If ...

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  7. Helpful (39)

    "An informed and honest appraisal of how Cactus works"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Editor in New Delhi
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Cactus Communications full-time for more than 3 years

    Pros

    As anyone who's gone through all or most of the Cactus reviews on Glassdoor would have noticed, opinions about the company are quite polarizing: there are reviews that seem explicitly negative and focused on the company's laughably poor ability to achieve any kind of work-life balance for its most critical groups of employees or the mostly cavalier and occasionally borderline exploitative treatment of its freelancer pool....

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    Cons

    As is always the case though, there’s a flip side (actually, a lot of flip sides) to the company’s unwavering focus on meeting customer demand while remaining profitable. Whether you are an inhouse employee or a freelance contractor, the organization genuinely cares about making you feel welcome, but only as long as your interests do not even remotely cross anything that might...

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    Advice to Management

    It’s difficult to think of advice that might make the management at Cactus choose a different set of priorities. They pretty much believe in the current system and do not think that there’s anything fundamentally broken with it, just some minor things that need to be tweaked. So if you are an inhouse employee who’s hoping that the situation will be better next year, I can assure you it won’t be. If you are a freelance...

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    Cactus Communications2018-09-11

    Cactus Communications Response

    November 8, 2018Associate Vice President

    Thanks for sharing such a detailed review of your experience with CACTUS. It displays the true spirit of sharing views and recommendations on community portals for audiences seeking a barometer to form decisions. As you've highlighted, CACTUS is very customer-focused. This attitude ...

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  8. Helpful (3)

    "Good opportunity as a starter"

    StarStarStarStarStar
      Former Employee - Anonymous Employee 

      I worked at Cactus Communications for less than a year

      Pros

      - great tools/manuals/documents for reference for new freelancers - good choice of work

      Cons

      - they do not like it if you over edit work (even though it may need it) so that it does not offend the author - freelancer rates were low - could never get proper access to a project manager if you needed help with any assignments - never got feedback (good or bad) during employment until the last minute when you were told that your editing was not on par with standards (how...

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      Advice to Management

      Maybe have some seminars for newer freelancers. Better access to project managers so that questions could be asked.

      Cactus Communications2018-08-30
    • Helpful (1)

      "Perfect job for me! Wish I knew this job existed before."

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Anonymous Employee 
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Cactus Communications part-time for more than a year

      Pros

      I have been working as a freelancer for almost two years. At first, I was disappointed with the quality rating system, but later on, I understand that there is no other objective way that they can evaluate my work and prompt me to maintain quality. Sometimes, I do not agree with the reviewers' comments, but I have to be patient as opinions always vary. The staff and reviewers are very helpful and I have not experienced...

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      Cons

      You cannot tell if formatting is required for a job. Some formatting jobs are quite tedious.

      Advice to Management

      Please evaluate if it is possible for you to indicate if the job requires formatting or not. Keep up the good work! In my almost 2 years working with you, many improvements have been made especially on the whiteboard interface.

      Cactus Communications2018-01-01

      Cactus Communications Response

      January 11, 2018Editor Engagement

      Thank you for your feedback. We are happy to know that you are having a good experience freelancing with us. Our Whiteboard team will be especially pleased to know their efforts are appreciated! We will continue to strive to deliver the best freelancing workplace possible. Tanvi ...

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    • Helpful (1)

      "Very flexible, but no mobility."

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Anonymous Employee 
      Recommends
      Neutral Outlook
      No opinion of CEO

      I have been working at Cactus Communications part-time

      Pros

      As much or little work as you like; great online interface for freelancers.

      Cons

      Low pay; no upward or lateral mobility from the freelance position.

      Advice to Management

      None.

      Cactus Communications2017-03-28
    Found 196 reviews